Senior Manager, Federal Platform Operations (IL5/IL6 & Classified Deployments) at Keeper Security
United States
<p><strong>Description</strong></p> <p>Keeper is hiring a hands-on leader to oversee the operational delivery of Keeper solutions across U.S. Government environments, including compliant deployments, authorization activities, and lifecycle sustainment in controlled enclaves (IL5, IL6, and classified networks). This role is fully remote with travel as needed.</p> <p>Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a pivotal role in expanding and deepening Keeper’s federal business.</p> <p><strong>About Keeper</strong></p> <p>Keeper Security is transforming cybersecurity for organizations globally with zero-trust privileged access management. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device and in every location, while meeting the most stringent government security and compliance requirements. Keeper is FedRAMP and StateRAMP Authorized, SOC 2 compliant, FIPS 140-2 validated, as well as ISO 27001, 27017 and 27018 certified. Trusted by federal agencies including the Departments of Justice and Energy, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at <a href="http://keepersecurity.com">KeeperSecurity.com</a>.</p> <p><strong>About the Role</strong></p> <p>The Senior Manager, Federal Platform Operations is a senior, hands-on leader responsible for ensuring Keeper can be securely deployed and sustained across U.S. Government environments. This is a technical operations role first (DevOps/SRE/platform delivery mindset), paired with strong program execution to drive deployments, release readiness, and compliance and authorization support (FedRAMP/RMF and related frameworks), as well as sustainment processes required to operate in controlled and classified infrastructures. You will partner closely with Engineering, Security, Product, QA, Customer Success, and Federal Sales, plus government stakeholders and integrators, to ensure federal requirements are met throughout the product lifecycle.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Own end-to-end operational delivery for Keeper’s U.S. Federal deployments, including planning, execution, cutover, sustainment, and continuous improvement across controlled environments (IL5, IL6, and classified networks)</li> <li>Serve as a hands-on technical lead for federal platform operations, driving deployment readiness, release processes, troubleshooting, and operational best practices in restricted environments</li> <li>Lead cross-functional execution to align Engineering, Security, Product, QA, and Customer Success to federal operational and compliance requirements</li> <li>Establish and maintain deployment standards, release gates, configuration baselines, and rollback procedures for federal environments</li> <li>Ensure products are fully tested, validated, and operationally ready prior to deployment into controlled government systems</li> <li>Own configuration management, patching cadence, change control, and sustainment processes for federal environments</li> <li>Lead authorization and compliance efforts supporting federal frameworks (e.g., FedRAMP, RMF/NIST 800-53, DoD Cloud Computing SRG; ICD 503 as applicable)</li> <li>Oversee creation and maintenance of security artifacts, operational documentation, and continuous monitoring evidence required for authorization and ongoing operations</li> <li>Own operational risk management across federal deployments, ensuring alignment with government security directives, policies, and operational controls</li> <li>Coordinate with government security officers, approval authorities, system integrators/primes, and mission partners to support secure deployments and ongoing operations</li> <li>Drive operational metrics and reporting for reliability, readiness, incident trends, deployment performance, and compliance posture</li> <li>Lead critical customer-impacting investigations and incident response for federal environments, including postmortems and corrective action plans</li> <li>Provide player/coach leadership for a small team and/or matrixed contributors, focusing on execution and delivery outcomes</li> <li>Travel up to 25% of the time and attend Keeper-related events (locally and nationally)</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>10+ years of experience in technical operations, platform operations, DevOps/SRE, federal delivery, or government cybersecurity environments, including ownership of production delivery outcomes</li> <li>Experience deploying and sustaining secure software or enterprise systems in government enclaves, including IL5/IL6 and classified environments</li> <li>Strong familiarity with federal compliance and authorization frameworks (e.g., FedRAMP, RMF/NIST 800-53, DoD Cloud Computing SRG; ICD 503 as applicable)</li> <li>Strong technical understanding of secure deployment practices, release management, configuration management, incident response, and operational controls in restricted environments</li> <li>Demonstrated ability to lead cross-functional initiatives and run complex delivery programs end-to-end (planning, execution, risk management, reporting)</li> <li>Experience working with government employees, integrators, primes, or contractors supporting high-security programs</li> <li>Excellent communication skills with the ability to drive alignment across technical and non-technical stakeholders</li> <li>Ability to obtain and maintain a Top Secret (TS) clearance; SCI is not required for this role</li> <li>Ability to travel up to 25% of the time</li> <li>Bachelor’s degree in Computer Science, Engineering, or equivalent experience</li> <li>Keeper is FedRAMP authorized; therefore all applicants must be a U.S. Person</li> </ul> <p>Preferred Qualifications</p> <ul> <li>Prior experience supporting DoD or civilian agencies with high-security requirements (IL5/IL6, classified)</li> <li>Experience standing up or operating continuous monitoring programs and audit-ready evidence processes</li> <li>Background in zero-trust architectures, identity and access management, privileged access management, or secrets management</li> <li>Experience with observability practices (metrics, logs, tracing) and incident response coordination in restricted environments</li> </ul> <p><strong>Benefits</strong></p> <ul> <li>Medical, Dental & Vision (inclusive of domestic partnerships)</li> <li>Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life</li> <li>Voluntary Short/Long Term Disability Insurance</li> <li>401K (Roth/Traditional)</li> <li>A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)</li> <li>Above market annual bonuses</li> </ul> <p>Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.</p> <p>Classification: <strong>Exempt</strong></p><div class="content-conclusion"><p> </p> <p class="pf0"><strong><span class="cf0">Keeper Candidate Privacy Notice</span></strong></p> <p class="pf0"><span class="cf1">This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).</span></p> <p class="pf0"><span class="cf1"> 1. </span><strong><span class="cf0">Data We Collect</span></strong></p> <p class="pf0"><span class="cf1">Information You provide:</span></p> <ul> <li class="pf1"><span class="cf1">Contact details, CV/resume, cover letter</span></li> <li class="pf1"><span class="cf1">Employment history, qualifications, work eligibility</span></li> <li class="pf1"><span class="cf1">Application responses and uploaded documents</span></li> </ul> <p class="pf0"><span class="cf1">Information We generate:</span></p> <ul> <li class="pf1"><span class="cf1">Interview notes, assessments, communications</span></li> <li class="pf1"><span class="cf1">Scheduling information</span></li> </ul> <p class="pf0"><span class="cf1">Information From Others:</span></p> <ul> <li class="pf1"><span class="cf1">Recruiter/referral information who submit your profile</span></li> <li class="pf1"><span class="cf1">References (with your consent, before final offer)</span></li> <li class="pf1"><span class="cf1">Public professional profiles</span></li> <li class="pf1"><span class="cf1">Background verification (post offer)</span></li> </ul> <p class="pf0"><span class="cf1"> Voluntary Diversity and Equal Opportunity Information</span></p> <ul> <li class="pf1"><span class="cf1">We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements</span></li> </ul> <p class="pf0"><span class="cf1"> 2. </span><strong><span class="cf0">How We Use Your Data</span></strong></p> <ul> <li class="pf1"><span class="cf1">Assess your application and suitability</span></li> <li class="pf1"><span class="cf1">Manage interviews and recruitment workflow</span></li> <li class="pf1"><span class="cf1">Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)</span></li> <li class="pf1"><span class="cf1">Comply with employment law obligations</span></li> </ul> <p class="pf0"><span class="cf1"> 3. </span><strong><span class="cf0">Legal Basis</span></strong></p> <ul> <li class="pf1"><span class="cf1">Legitimate Interests (recruitment management, security and integrity of the hiring process)</span></li> <li class="pf1"><span class="cf1">Contracting steps (for progressed candidates)</span></li> <li class="pf1"><span class="cf1">Legal and regulatory compliance obligations; explicit consent where required</span></li> </ul> <p class="pf0"><span class="cf1"> 4. </span><strong><span class="cf0">Who We Share Information With</span></strong></p> <p class="pf0"><span class="cf1">Internal: </span></p> <ul> <li class="pf1"><span class="cf1">HR, hiring managers, interviewers*, IT support for system administration</span></li> </ul> <p class="pf0"><span class="cf1">*Note - diversity and equal opportunity data is not shared with hiring managers.</span></p> <p class="pf0"><span class="cf1">Third Parties:</span></p> <p class="pf0"><span class="cf1">Service providers who assist with:</span></p> <ul> <li class="pf1"><span class="cf1">Applicant tracking, recruitment systems and assessment providers</span></li> <li class="pf1"><span class="cf1">Background verification vendors (post offer)</span></li> <li class="pf1"><span class="cf1">Recruitment agencies (where applicable)</span></li> <li class="pf1"><span class="cf1">Tools to support communication, collaboration and to securely store your data</span></li> </ul> <p class="pf0"><span class="cf1">Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.</span></p> <p class="pf0"><span class="cf1"> 5. </span><strong><span class="cf0">International Transfers</span></strong></p> <p class="pf0"><span class="cf1">Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. </span></p> <p class="pf0"><span class="cf1">6. </span><strong><span class="cf0">Security</span></strong></p> <p class="pf0"><span class="cf1">We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.</span></p> <p class="pf0"><span class="cf1">7. </span><strong><span class="cf0">Retention</span></strong></p> <p class="pf0"><span class="cf1">We keep your data for 24 months from your last application activity, then delete or anonymize it. </span></p> <p class="pf0"><span class="cf1">Exceptions:</span></p> <ul> <li class="pf1"><span class="cf1">You opt into our talent database for further retention by providing consent (extended retention)</span></li> <li class="pf1"><span class="cf1">You're hired (transfers to employee records)</span></li> </ul> <p class="pf0"><span class="cf1"> 8. </span><strong><span class="cf0">Your Rights</span></strong></p> <p class="pf0"><span class="cf1">You have the following rights and can contact us at the email below to exercise them:</span></p> <ul> <li class="pf1"><span class="cf1">Access, correct, or delete your data, subject to applicable law and retention requirements</span></li> <li class="pf1"><span class="cf1">Object to or restrict processing</span></li> <li class="pf1"><span class="cf1">Withdraw consent (where applicable)</span></li> <li class="pf1"><span class="cf1">Request data portability</span></li> <li class="pf1"><span class="cf1">Lodge a complaint with your data protection authority</span></li> </ul> <p class="pf0"><span class="cf1">If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. </span></p> <p class="pf0"><span class="cf1">When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.</span></p> <p class="pf0"><span class="cf1"> 9. </span><strong><span class="cf0">Automated Decisions</span></strong></p> <p class="pf0"><span class="cf1">Keeper does not make hiring decisions using solely automated processing.</span></p> <p class="pf0"><span class="cf1">10. </span><strong><span class="cf0">Contact</span></strong><span class="cf1"> - Candidates can send privacy questions to: privacy@keepersecurity.com</span></p> <p> </p></div>
Apply Now