Is the Experience Manager, Aspiring Investors position at Kiavi fully remote?

Yes, this Experience Manager, Aspiring Investors position at Kiavi is fully remote and you can work from anywhere in the world.

Is this a full-time or part-time Experience Manager, Aspiring Investors role?

This is a full-time Experience Manager, Aspiring Investors position at Kiavi.

What benefits does Kiavi offer for this position?

Kiavi offers the following benefits: Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance, Remote Work Stipend, 401k Matching.

What is the salary range for the Experience Manager, Aspiring Investors position?

The salary range for this Experience Manager, Aspiring Investors role is $37k - $55k.

How do I apply for the Experience Manager, Aspiring Investors position at Kiavi?

You can apply for this Experience Manager, Aspiring Investors position by clicking the "Apply Now" button on this page, which will take you to Kiavi's application portal.

Experience Manager, Aspiring Investors at Kiavi

Worldwide

$37k - $55k

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.  Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country. Combining our technology and industry expertise, Kiavi has grown to a team of over 500 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and <a href="https://www.kiavi.com/news">many more</a>.  <ul> <li data-stringify-indent="0" data-stringify-border="0">Loans Funded: $30 billion in loans funded</li> <li data-stringify-indent="0" data-stringify-border="0">Homes financed: 100,000+ projects funded for our customers across the country</li> <li data-stringify-indent="0" data-stringify-border="0">Geography: 49 states + D.C. where we lend to REIs so they can revitalize neighborhoods</li> <li data-stringify-indent="0" data-stringify-border="0">Employees: Over 500 employees with competitive benefits and perks</li> </ul> This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build diverse teams, while allowing our colleagues to work from the location that works best for them.  Identity Verification Notice: To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy. <hr> Role Overview The Experience Manager, Aspiring Investors (AEM) at Kiavi is a high-impact, revenue-generating sales role responsible for relationship-building, onboarding, and supporting aspiring and slightly experienced real estate investors getting started in the industry. The AEM serves as the primary subject matter expert, guiding clients through Kiavi's lending products (Fix-and-Flip, Rental, etc.), the Kiavi portal, and product guidelines. By delivering a seamless, reliable, and scalable financing experience, the AEM instills confidence, establishes Kiavi as the client's clear lending partner, and ultimately drives new and repeat business to achieve loan volume and revenue targets. Responsibilities <ol> <li> Onboarding & Client Relationship Management</li> </ol> <ul> <li>Conduct introductory onboarding phone calls for new leads upon assignment to establish immediate rapport.</li> <li>Promptly address missed inbound calls and voicemails to ensure high customer responsiveness.</li> <li>Execute a structured outreach cadence across multiple channels (phone, text, and email) to connect with prospective borrowers.</li> <li>Maintain regular, ongoing communication tailored to lead status and conversion timelines:</li> <ul> <li>Active Pipeline: Conduct consistent follow-ups with high-intent leads and active applications.</li> <li>Nurture Leads: Maintain scheduled touchpoints with clients working on longer conversion timelines.</li> <li>Existing Accounts: Check in periodically with current account holders to identify new acquisition, refinancing, or cross-selling opportunities.</li> </ul> <li>Guide borrowers through key milestones across the loan process, providing touchpoints during initial onboarding, valuation/scope completion, and final term confirmation prior to closing.</li> </ul> <ol> <li> Pipeline & Operational Execution</li> </ol> <ul> <li>Perform thorough application reviews prior to submitting files to processing to ensure accuracy, set realistic expectations, and outline next steps.</li> <li>Verify borrower real estate experience to ensure terms are accurately represented and clients are positioned for success.</li> <li>Proactively communicate loan adjustments to borrowers if deal parameters (such as purchase price, rehab costs, or valuations) change during processing.</li> <li>Manage daily operational work, including clearing loan conditions, reviewing scopes and valuations, handling value mitigations, and addressing account updates.</li> <li>Collaborate cross-functionally with internal loan processing, underwriting, and administrative teams to resolve bottlenecks and ensure timely closings.</li> <li>Maintain active account hygiene, ensuring all assigned leads and applications receive timely outreach and pipeline statuses remain up to date.</li> </ul> <ol> <li> Strategic Planning & Operating Cadence</li> </ol> <ul> <li>Adhere to time-blocking best practices, organizing the workday around high-impact phone outreach, operational reviews, and administrative duties.</li> <li>Conduct brief daily pipeline reviews to prioritize urgent files, incoming responses, and immediate outreach needs.</li> <li>Engage in regular, comprehensive weekly pipeline reviews to strategize on stalled files, address uncontacted accounts, and optimize conversion strategies.</li> </ul> Requirements Key Performance Indicators & Expectations <ul> <li>Funded Volume & Revenue: Consistently achieve monthly targets for funded loans and revenue within the assigned book of business.</li> <li>Pipeline Health & Conversion: Maintain a healthy pipeline of leads and achieve established conversion rates from pre-qualification to loan closing.</li> <li>Outreach & Activity Volume: Maintain high daily and weekly activity standards, consistently handling calls, conversations, and applications submitted to processing.</li> </ul> Subject Matter Expertise & Market Knowledge <ul> <li>Dedicate routine weekly time to ongoing professional development, market research, and credit policy refreshers.</li> <li>Demonstrate strong knowledge of Kiavi’s core product suite (Bridge, Fix-and-Flip, Rental/DSCR) and underwriting guidelines.</li> <li>Possess a strong understanding of investor strategies, including rehab budgets, Scope of Work (SOW), Net Operating Income (NOI), and Debt Service Coverage Ratio (DSCR), to offer consultative advice.</li> <li>Stay informed on national and local real estate market trends, interest rate environments, and lending dynamics using internal and industry market tools.</li> </ul> <hr> Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $37,000 to $55,000 base + $30,000 commission target + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value of bonus or benefits. <hr> Benefits and Perks  <ul> <li data-stringify-indent="0" data-stringify-border="0">Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.</li> <li data-stringify-indent="0" data-stringify-border="0">Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for individual coverage and $2,000 for dependents.</li> <li data-stringify-indent="0" data-stringify-border="0">Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.</li> <li data-stringify-indent="0" data-stringify-border="0">Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.</li> <li data-stringify-indent="0" data-stringify-border="0">Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.</li> <li data-stringify-indent="0" data-stringify-border="0">Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.</li> <li data-stringify-indent="0" data-stringify-border="0">401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.</li> </ul> <hr> Protect yourself from recruitment scams: <ul> <li>If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com. </li> <li>You will never be asked for payments of any kind during the process.</li> <li>We also never communicate with candidates via Whatsapp at any point during the recruitment process. </li> <li>We won’t ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.</li> <li>You can find our official Kiavi careers <a href="https://www.kiavi.com/careers">page here</a>. We advise you to check that the page details and website addresses match if you have any concerns.</li> </ul> <hr> <h5 style="text-align: left;">Kiavi is an Equal Opportunity Employer<a href="http://sfgov.org/olse/sites/default/files/FileCenter/Documents/11600-Art%20%2049%20Official%20Notice%20Final%20091114.pdf" target="_blank"> San Francisco Fair Chance Ordinance Police Code, Article 49 </a></h5> <h5 style="text-align: left;">We use <a href="https://yellow-bari-48.tiiny.site">E-Verify</a> to confirm the identity and employment eligibility of all new hires. </h5>

Apply Now

Remote Opportunity

Experience Manager, Aspiring Investors

Join Kiavi as a mid professional working remotely from Worldwide. Explore the role, benefits, and apply in one place.

Experience Manager, Aspiring Investors

Kiavi

Full Time

$37k - $55k

3 weeks ago

Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). We harness the power of data & technology to offer our customers a simpler, more reliable, and faster way to access the capital they need to scale their businesses.

Worldwide

Engineering

Mid

Sales

Relationship Management

Customer Onboarding

+5 more

Job Description

Formerly known as LendingHome, we’re committed to helping REIs revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country.

Combining our technology and industry expertise, Kiavi has grown to a team of over 500 and has won many awards over the years including Forbes Fintech 50, Finovate Awards, Best Digital Mortgage Platform, Fast Company’s Most Innovative Companies, and many more.

Loans Funded: $30 billion in loans funded
Homes financed: 100,000+ projects funded for our customers across the country
Geography: 49 states + D.C. where we lend to REIs so they can revitalize neighborhoods
Employees: Over 500 employees with competitive benefits and perks

This position can be based remotely in any of our approved hiring regions. Our hybrid distributed workforce philosophy allows us to find the best talent in the country and build diverse teams, while allowing our colleagues to work from the location that works best for them.

Identity Verification Notice: To ensure the security and integrity of our hiring process, all candidates are required to complete a secure identity verification. This process uses biometric and device validation to confirm identity and liveness. All data is handled securely in accordance with our privacy policy.

Role Overview

The Experience Manager, Aspiring Investors (AEM) at Kiavi is a high-impact, revenue-generating sales role responsible for relationship-building, onboarding, and supporting aspiring and slightly experienced real estate investors getting started in the industry. The AEM serves as the primary subject matter expert, guiding clients through Kiavi's lending products (Fix-and-Flip, Rental, etc.), the Kiavi portal, and product guidelines.

By delivering a seamless, reliable, and scalable financing experience, the AEM instills confidence, establishes Kiavi as the client's clear lending partner, and ultimately drives new and repeat business to achieve loan volume and revenue targets.

Responsibilities

Onboarding & Client Relationship Management

Conduct introductory onboarding phone calls for new leads upon assignment to establish immediate rapport.
Promptly address missed inbound calls and voicemails to ensure high customer responsiveness.
Execute a structured outreach cadence across multiple channels (phone, text, and email) to connect with prospective borrowers.
Maintain regular, ongoing communication tailored to lead status and conversion timelines:

Active Pipeline: Conduct consistent follow-ups with high-intent leads and active applications.
Nurture Leads: Maintain scheduled touchpoints with clients working on longer conversion timelines.
Existing Accounts: Check in periodically with current account holders to identify new acquisition, refinancing, or cross-selling opportunities.

Guide borrowers through key milestones across the loan process, providing touchpoints during initial onboarding, valuation/scope completion, and final term confirmation prior to closing.

Pipeline & Operational Execution

Perform thorough application reviews prior to submitting files to processing to ensure accuracy, set realistic expectations, and outline next steps.
Verify borrower real estate experience to ensure terms are accurately represented and clients are positioned for success.
Proactively communicate loan adjustments to borrowers if deal parameters (such as purchase price, rehab costs, or valuations) change during processing.
Manage daily operational work, including clearing loan conditions, reviewing scopes and valuations, handling value mitigations, and addressing account updates.
Collaborate cross-functionally with internal loan processing, underwriting, and administrative teams to resolve bottlenecks and ensure timely closings.
Maintain active account hygiene, ensuring all assigned leads and applications receive timely outreach and pipeline statuses remain up to date.

Strategic Planning & Operating Cadence

Adhere to time-blocking best practices, organizing the workday around high-impact phone outreach, operational reviews, and administrative duties.
Conduct brief daily pipeline reviews to prioritize urgent files, incoming responses, and immediate outreach needs.
Engage in regular, comprehensive weekly pipeline reviews to strategize on stalled files, address uncontacted accounts, and optimize conversion strategies.

Requirements

Key Performance Indicators & Expectations

Funded Volume & Revenue: Consistently achieve monthly targets for funded loans and revenue within the assigned book of business.
Pipeline Health & Conversion: Maintain a healthy pipeline of leads and achieve established conversion rates from pre-qualification to loan closing.
Outreach & Activity Volume: Maintain high daily and weekly activity standards, consistently handling calls, conversations, and applications submitted to processing.

Subject Matter Expertise & Market Knowledge

Dedicate routine weekly time to ongoing professional development, market research, and credit policy refreshers.
Demonstrate strong knowledge of Kiavi’s core product suite (Bridge, Fix-and-Flip, Rental/DSCR) and underwriting guidelines.
Possess a strong understanding of investor strategies, including rehab budgets, Scope of Work (SOW), Net Operating Income (NOI), and Debt Service Coverage Ratio (DSCR), to offer consultative advice.
Stay informed on national and local real estate market trends, interest rate environments, and lending dynamics using internal and industry market tools.

Kiavi takes a market-based approach to pay, and pay may vary depending on your location. The expected annualized base pay range for this full-time role to be performed remotely is $37,000 to $55,000 base + $30,000 commission target + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Within the range, the successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific base pay range for your preferred location during the hiring process. Please note that the pay range listed above reflects the base salary only, and does not include the target value of bonus or benefits.

Benefits and Perks

Medical, Dental, and Vision Insurance: Kiavi offers free employee-only coverage for medical, dental, and vision plans. Dependents receive a heavily discounted premium, competitively placed in the 90th percentile for cost.
Health Savings Account (HSA): For those enrolled in a High Deductible Health Plan (HDHP), Kiavi provides an annual employer contribution to HSAs: $1,000 for individual coverage and $2,000 for dependents.
Disability and Life Insurance: Immediate access to short-term and long-term disability insurance, as well as group life and AD&D insurance, with coverage at 1x annual salary.
Remote Work Policy: Kiavi supports working remotely for day to day activities for most roles and occasionally may ask employees to gather in person for key meetings, training, team building etc. For remote workers, Kiavi offers a one-time office setup reimbursement of up to $500 and a monthly $85 stipend for internet and phone expenses. For in-office workers, Kiavi offers employer contributions to commuter benefits account, either for parking or public transportation.
Flexible Time Off: Employees are empowered to manage their own time off, with no strict limits, as long as it's approved by their manager.
Paid Leaves: Up to 8 weeks of paid leave for medical or caregiver purposes, and 12 weeks of paid maternity/paternity leave. Short-term disability leave is also available for birthing mothers.
401(k) & Company Match: A 401(k) plan managed by Fidelity, with Kiavi matching 100% of contributions up to 3% of compensation or $8,000 (whichever is less). All employer contributions are immediately vested.

Protect yourself from recruitment scams:

If you are offered an interview or a role with Kiavi, this will be communicated with you through email, via an official email address ending in @kiavi.com or @lendinghome.com.
You will never be asked for payments of any kind during the process.
We also never communicate with candidates via Whatsapp at any point during the recruitment process.
We won’t ask for personal information or data via text message. If you have any concerns regarding how genuine a text message is, please contact your recruiter.
You can find our official Kiavi careers page here. We advise you to check that the page details and website addresses match if you have any concerns.

Kiavi is an Equal Opportunity Employer
San Francisco Fair Chance Ordinance Police Code, Article 49

We use E-Verify to confirm the identity and employment eligibility of all new hires.

Benefits

Dental Insurance
Vision Insurance
Disability Insurance
Life Insurance
Remote Work Stipend
401k Matching

Skills

Sales

Relationship Management

Customer Onboarding

Real Estate Investment

Financial products

Pipeline Management

Lead Nurturing

Communication

Ready to Apply?

Join Kiavi today

Salary Range

$37k - $55k

Posted 3 weeks ago

More Engineering roles you might like

Discover similar opportunities from companies that are also hiring remotely.

Project Manager - Commercial Construction

Powerhouse Retail Services LLC

Full Time

6 days ago

Project Manager at Powerhouse Supercharge Your Career at Powerhouse! Powerhouse is looking for a motivated and detail-oriented Project Manager to join our growing team.

United States

Engineering

Backend Engineering

Senior

Project Management

Client Relationship Management

Construction Management

+5 more

Project Manager - Commercial Construction

Powerhouse Retail Services LLC

Full Time

6 days ago

Project Manager at Powerhouse Supercharge Your Career at Powerhouse! Powerhouse is looking for a motivated and detail-oriented Project Manager to join our growing team.

United States

Engineering

Backend Engineering

Senior

Project Management

Client Relationship Management

Construction Management

+5 more

Weekend Customer Service Representative (Part Time)

DIRAD TECHNOLOGIES INC

Part Time

6 days ago

This Part Time Customer Service Representative position will assist inbound callers with program inquiries and website utilization. Reliability and flexibility are both crucial for this role. Full training is provided!

United States

Engineering

Backend Engineering

Entry

Customer Service

Verbal communication

Written Communication

+5 more

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

Insurance Litigation Attorney

Cohen Law Group-Florida PA

Full Time

$150k - $250k

6 days ago

Help Us Build Our Arizona Practice What if your next opportunity wasn't just another job? Cohen Law Group is expanding its Arizona practice and looking for an Arizona-licensed attorney who is excited about the opportunity to help shape and grow our presence in the state.

United States

Legal

Mid

Litigation

Insurance Law

Case management

+5 more

Technical Program Manager - Embedded Software

EnCharge AI

Full Time

$200k - $250k

6 days ago

EnCharge AI is building a new generation of AI compute systems designed to deliver dramatically higher energy efficiency for AI inference. Our technology combines innovative compute architectures with a full-stack software platform spanning silicon, firmware, drivers, compilers, runtimes, and AI…

United States

Engineering

Backend Engineering

Staff

Technical Program Management

Embedded Software

Silicon Bring-up

+5 more

💥 Make an Impact Become a Life Insurance Producer

GIA Legacy Planning

Full Time

6 days ago

💥About Us: We are a forward-thinking life insurance agency that’s revolutionizing the way producers build their careers. Our mission is to provide outstanding protection for families while creating meaningful opportunities for individuals to grow their businesses within the life insurance industry.

United States

Engineering

Backend Engineering

Entry

Sales

Insurance

Client Relationship Management

+5 more

Head of Growth

Richpanel

Full Time

$160k - $200k

6 days ago

Make Richpanel the company every CX leader knows before they need us. Richpanel is the AI-native helpdesk. We replace the old helpdesk and the next few support hires. We are profitable, backed by Sequoia Capital, and trusted by 3,000+ paying brands. Our team is small by design.

United States

Marketing

Growth Marketing

Senior

Product Marketing

Brand Marketing

Category Creation

+5 more

Creative Designer

Freebird

Full Time

6 days ago

Do you get the same charge from concepting a full campaign as you do from turning around a killer Amazon listing before the end of day? Can you jump from a paid social ad, to an email build, to a landing page, and make all of them feel unmistakably on-brand?

Canada

Design

Product Design

Senior

Visual Design

Figma

Campaign Concepting

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

6 days ago

About Proof We're Proof , a high growth company in the legal tech industry founded in 2017. We've built a best-in-class legal services platform used by thousands of law firms with a sustained average growth rate of over 10%.

Canada

Engineering

Full Stack Engineering

Mid

React

TypeScript

+5 more

Senior Full-Stack Developer (Canada)

Proof

Full Time

CAD 135k - CAD 165k

6 days ago

Canada

Engineering

Full Stack Engineering

Mid

React

TypeScript

+5 more

Claims Coordinator (12-Month Contract)

Disability Management Institute

Full Time

CAD 45k - CAD 55k

6 days ago

Claims Coordinator (12-Month Contract) Who We Are At Disability Management Institute (DMI), we deliver innovative, end-to-end disability and absence management solutions that transform how employers support their teams.

Canada

Engineering

Backend Engineering

Mid

Claims Processing

Administrative Support

Customer Service

+5 more

Claims Coordinator (12-Month Contract)

Disability Management Institute

Full Time

CAD 45k - CAD 55k

6 days ago

Canada

Engineering

Backend Engineering

Mid

Claims Processing

Administrative Support

Customer Service

+5 more

Fundraising and External Relations Director

MedAmerica

Full Time

$102.29k - $130.42k

6 days ago

Remote, Nationwide – Seeking Fundraising and External Relations Director Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives.

United States

Engineering

Backend Engineering

Staff

fundraising

Major gift solicitation

Donor Management

+5 more

Fundraising and External Relations Director

MedAmerica

Full Time

$102.29k - $130.42k

6 days ago

United States

Engineering

Backend Engineering

Staff

fundraising

Major gift solicitation

Donor Management

+5 more

Content Collection for Advertising Rescue Dogs - Volunteer (Unpaid)

Path of Hope Rescue

Part Time

6 days ago

Updated/Reviewed 12.04.25 Foster Dog Content Collection Job Industry: Charity / Social Services / Non- Profit Organization Position Name: Foster Dog Content Collection for Dog Rescue - Volunteer (Unpaid) Job Location: Spokane, Washington, United States Job Type: Part Time Office Setting: Fully…

United States

Marketing

Content Marketing

Entry

Content Collection

Data Organization

Communication

+5 more

Experience Manager, Aspiring Investors

Experience Manager, Aspiring Investors

Job Description

Kiavi is an Equal Opportunity EmployerSan Francisco Fair Chance Ordinance Police Code, Article 49

We use E-Verify to confirm the identity and employment eligibility of all new hires.

Benefits

Skills

Ready to Apply?

More Engineering roles you might like

Project Manager - Commercial Construction

Project Manager - Commercial Construction

Weekend Customer Service Representative (Part Time)

Explore more remote openings

Insurance Litigation Attorney

Technical Program Manager - Embedded Software

💥 Make an Impact Become a Life Insurance Producer

Head of Growth

Creative Designer

Senior Full-Stack Developer (Canada)

Senior Full-Stack Developer (Canada)

Claims Coordinator (12-Month Contract)

Claims Coordinator (12-Month Contract)

Fundraising and External Relations Director

Fundraising and External Relations Director

Content Collection for Advertising Rescue Dogs - Volunteer (Unpaid)

Kiavi is an Equal Opportunity Employer
San Francisco Fair Chance Ordinance Police Code, Article 49