Marketing Operations Manager at Kitsch LLC
United States
<p dir="ltr"></p><h3 dir="ltr">About Kitsch</h3><p dir="ltr">We're a certified female- and minority-owned global beauty brand. What started as hair ties sold door-to-door is now in 32,000+ retailers across 92 countries — no outside capital, just hustle and good product. We make everyday essentials that make you feel exceptional.</p><h3 dir="ltr">The Role</h3><p dir="ltr">Marketing is our engine. Right now, it's running on heroics. This role is how it starts running on rhythm.</p><p dir="ltr">You'll be the operating backbone of the marketing team — half marketing ops, half chief of staff. You'll build the systems, own the numbers, and become a true force multiplier to our marketing leader. If a clean dashboard and an on-time launch give you a little thrill, keep reading.</p><p dir="ltr"><strong>Location:</strong> Remote — open to candidates based in the US or LATAM.</p><h3 dir="ltr">What You'll Do</h3><ul dir="ltr"><li>Build a real operating cadence — weekly stand-ups, monthly reviews, quarterly planning — so the team runs on rhythm, not chaos</li><li>Build and own the dashboard leadership actually uses: CAC, ROAS, LTV, repeat-purchase rate</li><li>Own the launch calendar and keep every team ready — creative, e-commerce, retail, social — so nothing slips</li><li>Run quarterly planning, track OKRs, and keep decisions moving to closure</li><li>Manage the marketing budget, POs, and key vendor relationships</li><li>Prep leadership meetings, capture decisions, and drive follow-through</li><li>Find the recurring friction points and turn them into documented playbooks</li><li>Connect marketing tightly with product, e-commerce, retail, and ops</li></ul><h3 dir="ltr">What You Bring</h3><ul dir="ltr"><li>4–6 years in marketing ops, growth/biz ops, or a chief-of-staff role — ideally consumer, DTC, beauty, or CPG</li><li>Hands-on experience with a modern martech stack: email/CRM (like Klaviyo), an e-commerce platform (like Shopify), and analytics/attribution tools</li><li>Strong spreadsheet and dashboarding skills — you build models and reports without hand-holding</li><li>Comfortable in project management tools (Asana, monday, Trello) — and in the discipline behind them</li><li>A track record of running complex, cross-functional projects or launches from start to finish</li></ul><p dir="ltr"><strong>Bonus points for:</strong></p><ul dir="ltr"><li>Beauty, hair, or CPG experience</li><li>Omnichannel exposure across DTC and retail (Target, Ulta, Amazon, TikTok Shop)</li><li>SQL, GA4, or a BI/attribution tool like Looker or Northbeam</li><li>Experience scaling ops inside a fast-growth, founder-led brand</li></ul>
Apply Now
