Senior System Engineer at Lifepoint Health

United States

    EEOC Statement “Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” You must be authorized to work in the United States without employer sponsorship.   This position is: Remote Travel requirements: Less than 15% travel to HSC (Brentwood, TN) and/or facilities    Your experience matters  At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.   More about our team     The Senior Systems Engineer is responsible for contributing to and performing tasks within the ITS Application Virtualization department supporting LifePoint’s virtualized application and desktop offerings including Operating Systems, Infrastructure, and middleware with proficiency which meets ITS/ Business expectations, and Customer Service Level Agreements. This position serves on project teams that require the department’s involvement, develops best practices, provides departmental education, and provides guidance to less experienced team members.   How you’ll contribute  A Senior Systems Engineer who excels in this role:                                    * Architect, deploy, and manage enterprise Citrix environments, including Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, StoreFront, Workspace Environment Management (WEM), and Citrix ADC (NetScaler). * Design, configure, and maintain Omnissa Horizon (formerly VMware Horizon) environments, including Connection Servers, Unified Access Gateway (UAG), App Volumes, and Dynamic Environment Manager (DEM). * Develop and maintain application delivery strategies that ensure high availability, scalability, and security across multiple datacenters and cloud environments. * Publish and manage applications and desktops for both clinical and administrative users, optimizing performance and compatibility. * Integrate and support electronic health record (EHR) systems (e.g., Epic, Cerner, Meditech) and other healthcare applications within Citrix and Omnissa environments. * Collaborate with security and compliance teams to maintain alignment with HIPAA, HITRUST, and internal audit standards. * Monitor and analyze system performance using Citrix Director, Citrix Analytics, Horizon Console, and third-party tools such as ControlUp, Goliath, or eG Innovations. * Automate provisioning, maintenance, and reporting using PowerShell and other scripting frameworks. * Plan and execute upgrades, migrations, and modernization projects, including cloud or hybrid transitions. * Document infrastructure designs, procedures, and recovery plans to support operational excellence and business continuity. * Provide Tier 3 support and technical leadership for incident resolution, root cause analysis, problem ownership, and knowledge transfer to junior staff. * Mentor and guide junior engineers and technical support personnel on best practices and emerging technologies in virtual delivery.   Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:  * Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. * Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. * Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. * Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). * Professional Development: Ongoing learning and career advancement opportunities.   What we’re looking for  Applicants should have an Associate degree in Information Technology or related field, and/or equivalent experience with 5+ years of experience with virtualized application/desktop delivery, as well as application layering and user environment management. Additional requirements include:   * Strong understanding of Citrix Virtual Apps and Desktops, Citrix Cloud, StoreFront, WEM, and Citrix ADC (NetScaler * Proficiency with Active Directory, Group Policy, DNS, DHCP, and user profile management. * Experience integrating and supporting EHR or healthcare applications in virtual environments. * Certifications: Citrix Certified Professional/Expert (CCP-V, CCE-V) and Omnissa Horizon or VMware Certified Professional (VCP-DTM) preferred   Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.