Manager, Strategic Growth at MetaRouter
Worldwide
$140k - $170k
<h2>About Us </h2><p>We endeavor to make it simple for every organization to collect data in a 1st-Party context and carefully and compliantly route it to 3rd-Party tools or partners. By eliminating the use of 3rd-party tags and moving digital advertising and marketing server-side, our clients not only keep customer data more private and secure but also see a dramatic increase in website performance, which leads to improved SEO, better return on advertising, and increased revenue. </p><h2>About The Role</h2><p>At MetaRouter, our success is measured by the depth of our partnerships. We are looking for a <strong>Strategic Growth Manager</strong> with the ability to solve complex problems, counsel executives, and navigate the world’s largest retailers, financial institutions, airlines, and other companies where first party data is a strategic asset.</p><p>You will not just manage accounts; you will become a vital extension of our clients' leadership teams. Your goal is to deeply understand their unique business drivers—whether that’s a bank's need for ironclad data privacy or an airline’s drive for real-time personalization—and architect a path for them to achieve those goals using the MetaRouter ecosystem.</p><h3><strong>Key Focus Areas for Success</strong></h3><ul><li><p><strong>Deep Relationships:</strong> Move beyond the "Project Manager" to “Advisor” across the C-Suite, IT, and Marketing departments. You will be responsible for turning MetaRouter from a "tool" into "indispensable infrastructure" that proves value.</p></li><li><p><strong>Navigation of Complexity:</strong> Guide enterprise clients through the internal technical and political shifts required to move to 1st-party, server-side data environments. You are the steady hand, with deep product and industry expertise, helping them navigate "signal loss" and "privacy-first" marketing.</p></li><li><p><strong>The "Growth" Mindset:</strong> Identify untapped use cases within the client’s organization. You will listen for business problems that MetaRouter can solve, effectively acting as a bridge between the client’s vision and our Product team’s execution.</p></li></ul><h2>Core Responsibilities</h2><ul><li><p><strong>Day to day lead: </strong>Function as the day-to-day contact for major enterprises, building trust and rapport while identifying areas of opportunity, highlighting best practices, and maintaining useful documentation.</p></li><li><p><strong>Strategic Advisory:</strong> Act as a subject matter expert on the intersection of data privacy and marketing technology for enterprise-scale organizations.</p></li><li><p><strong>Retention & Expansion Advocacy:</strong> Own the long-term health and growth of our highest-value accounts, ensuring churn is mitigated through constant value delivery.</p></li><li><p><strong>Internal Product Champion:</strong> Distill the sophisticated needs of global enterprises into clear, actionable feedback for the MetaRouter Product and Engineering teams.</p></li><li><p><strong>Mentorship & Scale:</strong> Set the standard for "Enterprise Excellence" for the rest of the CS team, documenting best practices for managing massive, high-compliance accounts.</p></li></ul><h2>Qualifications and Experience:</h2><ul><li><p><strong>10+ years of professional experience</strong> in a high-touch Client Strategy, Management Consulting, or Enterprise Customer Success roles.</p></li><li><p><strong>High-Stakes Communication:</strong> Exceptional ability to command a room, whether presenting to executives or whiteboarding a technical flow with an Engineering lead.</p></li><li><p><strong>Strategic Empathy:</strong> The ability to understand the internal pressures and "politics" of a Fortune 500 company and help your champions win internally.</p></li><li><p>Excellent written and verbal communication skills</p></li><li><p>Experience with Tag Management platforms is preferred</p></li><li><p>Experience working with software teams is preferred</p></li><li><p>General understanding of Analytics and Reporting use cases, especially for eCommerce websites</p></li><li><p>General understanding of Internet Technologies, specifically concerning web and marketing apps</p></li><li><p>Ability to read and understand at a high level: YAML, JSON, Javascript, and Lua preferred</p></li></ul><p>Employment Details</p><ul><li><p>Job Type: Full Time</p></li><li><p>Location: Fully Remote </p></li><li><p>Salary Range: $140,00 - $170,000</p></li></ul><p>Benefits</p><p></p><ul><li><p>Health/Dental/Vision/Insurance</p></li><li><p>401(k)</p></li><li><p>Unlimited Vacation Policy</p></li></ul>
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