Executive Assistant (Practice Operations) at Milliman
United States
$71.7k - $131.905k
<p><span>The Executive Assistant will serve as a trusted partner to MARA's leadership team, helping increase our effectiveness, capacity, and decision velocity by reducing friction, improving coordination, and ensuring important work moves forward.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <p><span>This role supports our leaders across a wide range of executive support, project coordination, communications, and operational responsibilities. Success in this position comes from anticipating needs, staying organized amid changing priorities, following through on details, and helping a fast-moving team operate more smoothly.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <p><strong><span>Who We Are</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span>Independent for over 75 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world’s most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics, and business transformation. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span>Milliman invests in skills training and career development and gives all employees access to a variety of learning and mentoring opportunities. Our growing number of Milliman Employee Resource Groups (ERG’s) are employee-led communities that influence policy decisions, develop future leaders, and amplify the voices of their constituents. We encourage our employees to give back to their varied professions, including leadership in professional organizations. Please visit our web site (</span><a href="https://www.milliman.com/en/social-impact" target="_blank" rel="noopener"><span>https://www.milliman.com/en/social-impact</span></a><span>) to learn more about Milliman’s commitments to our people, inclusion, and sustainability.</span><span data-ccp-props="{"335559739":0}"> </span></p> <p><span>Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.</span><span data-ccp-props="{"335559739":0}"> </span></p> <p><strong><span>What You Will Do</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span>Executive Support & Coordination</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span>Manage complex calendars, meeting schedules, and executive priorities</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Coordinate travel, hotels, retreats, offsites, and team events</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Prepare meeting materials, agendas, and follow-up communications</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Track action items and help ensure commitments are completed</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Support expense management and Concur submissions</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Assist with presentation development, formatting, proofreading, and version control</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Conduct document comparisons, redlines, and version reviews</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Draft correspondence, gather information, and support executive communications</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Support legal review processes and contract coordination activities</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Coordinate recruiting activities, interview scheduling, and HR-related workflows</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Support all-hands meetings and internal communications</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> </ul> <p><span>Strategic Project Support</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span>Support staff career development, goal tracking, and policy administration efforts</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Coordinate special projects on behalf of leadership</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Support annual planning efforts, retreats, offsites, and practice initiatives</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Gather information and input from leaders and team members</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Help organize materials related to growth initiatives, ownership discussions, and business planning</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Maintain project plans, timelines, and follow-through across multiple initiatives</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> </ul> <p><span>Confidential Executive Support</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559685":0,"335559738":0,"335559739":0}"> </span></p> <ul> <li><span>Participate in highly confidential meetings and discussions</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Prepare and maintain sensitive business materials and records</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Support compensation, bonus, and people-related processes</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Exercise exceptional judgment and discretion when handling confidential information</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> </ul> <p><span>Continuous Improvement & AI Enablement</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559685":0,"335559738":0,"335559739":0}"> </span></p> <ul> <li><span>Introduce and refine processes that improve efficiency, standardization, and collaboration</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Use AI tools such as Microsoft Copilot and ChatGPT to accelerate drafting, summarization, scheduling, information synthesis, and presentation development</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Help identify opportunities to reduce administrative burden across the practice</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> <li><span>Continuously look for ways to make work easier, faster, and more effective for the team</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559738":0,"335559739":0}"> </span></li> </ul> <p><span>Friction Removal</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559685":0,"335559738":0,"335559739":0}"> </span></p> <ul> <li><span>One of the most important parts of this role is identifying and solving small but persistent obstacles before they become bigger problems.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li> <li><span>We are looking for someone who enjoys being a utility player, takes ownership, notices what needs attention, and quietly helps the entire practice operate more effectively.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335559685":720,"335559738":0,"335559739":0,"335559991":360}"> </span></li> </ul> <p><strong><span>What Success Looks Like</span></strong><span data-ccp-props="{"335551550":1,"335551620":1}"> </span></p> <p><span>The best Executive Assistant at MARA is someone who makes life easier for everyone around them. </span><span data-ccp-props="{"335551550":1,"335551620":1}"> </span></p> <p><span>While this role directly supports executive leadership, success comes from building strong relationships across the entire practice and helping the team operate more smoothly.</span><span data-ccp-props="{"335551550":1,"335551620":1}"> </span></p> <p><span>This person should be approachable, collaborative, and service-oriented. They enjoy solving problems, removing obstacles, connecting people, and helping work move forward. They are equally comfortable helping a senior leader prepare for an important meeting as they are assisting a teammate who needs help finding information, coordinating schedules, or navigating a process.</span><span data-ccp-props="{"335551550":1,"335551620":1}"> </span></p> <p><span>We are looking for someone who leads through example, trust, reliability, and helpfulness, and not hierarchy. </span><span data-ccp-props="{"335551550":1,"335551620":1}"> </span></p> <p><span>This role carries significant responsibility, access to confidential information, and influence within the organization, but it is not a position built on authority. The right person is energized by helping others succeed and takes pride in making the entire team more effective.</span><span data-ccp-props="{"335551550":1,"335551620":1}"> </span></p> <p><strong><span>What We Are Looking For</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span>Professional Qualifications</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span>7+ years of experience supporting executives, teams, or complex business operations</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span>Exceptional service orientation and genuine desire to help others succeed</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Outstanding organizational skills and follow-through</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Strong written and verbal communication skills</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>High discretion, integrity, and sound judgment</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Ability to manage multiple priorities while maintaining attention to detail</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Strong project coordination and administrative skills</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Excellent relationship-building skills and ability to work effectively with people at all levels of the organization</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Comfortable operating with influence rather than authority</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Comfort working independently in a remote environment</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Proficiency with Microsoft 365 applications including Outlook, Teams, PowerPoint, Excel, and SharePoint</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Curiosity about how AI tools can improve productivity and collaboration</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Low ego, high ownership mindset</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> </ul> <p><span>Preferred Qualifications</span><span data-ccp-props="{"201341983":0,"335559685":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span>Executive Assistant support for senior leaders</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span>Consulting, professional services, healthcare, legal, or technology environments</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Project coordination or PMO support</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Event, retreat, or meeting planning</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Recruiting coordination or HR administration</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> <li><span>Process improvement and workflow design</span><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":0}"> </span></li> </ul> <p><span>Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><strong><span>The Team</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span>The Milliman Advanced Risk Adjusters (MARA) team develops healthcare analytics software used by hundreds of healthcare organizations across the country. Our platform helps health plans, providers, and healthcare organizations better understand patient risk, improve care, and make informed financial decisions.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <p><span>MARA is a team of healthcare actuaries, analysts, clinicians, data scientists, software developers, and product leaders who are passionate about solving difficult problems and building products that make a meaningful difference. We value curiosity, collaboration, continuous improvement, exceptional service, and a willingness to roll up our sleeves to help one another succeed.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":240}"> </span></p> <p><strong><span>Location</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span>This is a remote position. Candidates hired into this role may work onsite in select Milliman office locations, if they prefer. </span><span>The expected application deadline for this job is </span><span>August 21, 2026.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":278}"> </span></p> <p><strong><span>Compensation</span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span>This is a non-exempt overtime eligible role. Annual compensation assuming 40 hours worked per week would be $71,700 - $131,905, which corresponds to an hourly rate of $34.47 - $63.42. Any applicable bonus amounts would be in addition to these levels. </span><span data-ccp-props="{}"> </span></p> <ul></ul> <p><span>A combination of factors will be considered, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, etc.</span><span data-ccp-props="{}"> This is a non-exempt overtime eligible role; overtime eligible after 40 hours of work </span></p> <p><strong><span>Benefits </span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span>We offer a comprehensive benefits package designed to support employees’ health, financial security, and well-being. Benefits include:</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <ul> <li><span>Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span>Employee Assistance Program (EAP) – Confidential support for personal and work-related challenges.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span>401(k) Plan – Includes a company matching program and profit-sharing contributions.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span>Discretionary Bonus Program – Recognizing employee contributions.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span>Flexible Spending Accounts (FSA) – Pre-tax savings for dependent care, transportation, and eligible medical expenses.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span>Paid Time Off (PTO) – Begins accruing on the first day of work. Full-time employees accrue 15 days per year, and employees working less than full-time accrue PTO on a prorated basis.</span><span data-ccp-props="{"201341983":0,"335559685":1080,"335559739":0,"335559740":240}"> </span></li> <li><span>Holidays – A minimum of 10 paid holidays per year.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span>Family Building Benefits – Includes adoption and fertility assistance.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span>Paid Parental Leave – 11 weeks of paid leave for employees who meet eligibility criteria.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span>Life Insurance & AD&D – 100% of premiums covered by Milliman.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span>Short-Term and Long-Term Disability – Fully paid by Milliman.</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> </ul> <p><strong><span>Equal Opportunity </span></strong><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><span>All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, national origin, disability, or status as a protected veteran.</span></p> <p><span>#LI-REMOTE </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p>
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