Manager, Data Success Management at Murmuration

United States

Who We Are At Murmuration, we believe that America’s promise is shaped and reshaped by the best ideas and ideals of its communities, and the dreams of the people who believe in a better life for themselves, their families, and each other. We help organizations build power in their communities in four key ways: we organize a network of values-aligned partners; we provide deep, data-driven insights into people, places, and perspectives; we develop tools that make organizing and engagement easy and more effective; and we offer services that strengthen our partners’ capacity to lead change in their communities. We envision an America where every community has what it needs to help people lead healthy, free, and dignified lives. We work to redesign the systems and structures we all depend on — how we learn, live, govern, and solve problems — so that they are just, equitable, resilient, and rooted in shared responsibility. By strengthening the ties that hold communities together, we aim for civic life defined by collective action and care, with effective leadership that truly represents everyone. We are a collaborative, curious, and creative team of organizers, scientists, teachers, technologists, campaign veterans, and more who share the unwavering belief that we can use our gifts in service of transforming America — together. We’ve built our team guided by the belief that the whole is greater than the sum of its parts. And so we support each other relentlessly — rallying together to face challenges the same way we celebrate each other’s wins. About the Position The Manager, Data Success Management reports to the Sr. Manager, Data Success Management and plays a critical leadership role on the Data Success team. This role is responsible for managing a collection of Data Success Managers while also helping shape the team’s priorities, operating norms, and ways of working. As a core member of the team’s leadership structure, this person will partner closely with management across the Success Team to support strong team performance, improve operational consistency, and refine how the team delivers value to partners. This role combines people leadership, operational ownership, hands-on data management, and direct partner support. The Manager, Data Success Management will oversee day-to-day data operations that support Murmuration’s products, internal systems, and partner-facing work, while also directly serving a small number of partners to ensure high-quality support and strong outcomes. This is an ideal opportunity for someone who enjoys coaching others, improving systems and workflows, and helping a growing team mature its practices in the service of delivering excellent partner experience that helps them effect change in their communities. Job Level M3 What You’ll Do Manage, coach, and develop multiple Data Success Managers, supporting strong performance, workload planning, and professional growth. Partner with the Sr. Manager, Data Success Management, to help manage the broader team, shape priorities, strengthen operating norms, and improve how the team works. Directly support a small number of partners, delivering high-quality service, translating partner needs into clear requirements, and ensuring strong outcomes. Oversee the day-to-day execution of core data operations, including data intake, research, acquisition, validation, issue resolution, and delivery. Ensure partner and vendor data is accurate, reliable, well-documented, and fit for use across Murmuration’s products, internal systems, and partner-facing work. Identify opportunities to improve efficiency, consistency, scalability, and quality across team workflows, and implement process improvements that refine how we support partners. Serve as a technical resource for the team by using SQL, Python, and strong data management practices to guide execution, troubleshoot issues, and improve workflows. Manage priorities and backlogs, balancing delivery timelines, data quality, partner needs, and evolving organizational priorities. Communicate clearly about status, risks, dependencies, and outcomes, while fostering an inclusive, collaborative team environment. Experience managing and developing individual contributors, including coaching, performance management, and hiring. Experience leading operational workstreams and improving team processes for quality, efficiency, and scalability. Demonstrated ability to support team leadership beyond direct management responsibilities, including contributing to team priorities, operating norms, and continuous improvement efforts. Strong expertise in data management, data operations, and data quality practices, ideally in environments supporting both internal and external stakeholders. Proficiency with SQL and working knowledge of Python for data analysis, troubleshooting, or workflow improvement. Experience directly supporting external partners, clients, or stakeholders and delivering high-quality service in a consultative or operational capacity. Experience working with client data, vendor data, or other third-party datasets, including determining appropriate deliverables for different use cases. Ability to manage multiple priorities, navigate ambiguity, and make sound decisions within established strategic direction. Experience in identifying risks to data quality or delivery and taking proactive steps to address them. Strong cross-functional collaboration skills, with the ability to work effectively with other technical and/or non-technical teams Strong written and verbal communication skills, including the ability to explain technical issues, status, and tradeoffs clearly to varied audiences. A hands-on, solutions-oriented approach and a commitment to building efficient, thoughtful, partner-centered ways of working. Commitment to inclusive leadership, team development, and creating an environment where staff can thrive. Nice to Haves Experience documenting data processes, business logic, and technical workflows to support maintainability and consistency. Experience executing community or political outreach efforts on a significant scale. Experience with voter file or civic datasets. Experience around knowledge management/retention best practices. Experience with business intelligence tools such as Sigma or Tableau. Experience incorporating Artificial Intelligence tools and agents into existing team workflows. Talented Managers come from all walks of life and career. If you are passionate about civic engagement and technology, please apply, even if you do not check every box! Location and Compensation The Manager - Data Success Management is a full-time, salaried position with a comprehensive benefits package (details below), open to candidates anywhere in the United States. The starting salary for this position is $136,624. We set compensation using market data and apply it consistently across the organization to ensure fairness and transparency for everyone in similar roles. Our Culture of Care We work hard to create a culture of care to ensure that our staff are best equipped to lead happy, healthy, and balanced lives. To that end, we offer a comprehensive benefits package which includes: Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members; Retirement benefits with a 5% employer match; A flexible unlimited PTO plan; Generous paid parental leave; Pre-tax commuter benefits; A company laptop; A flexible remote work environment; A home office setup stipend for all new employees; Monthly reimbursement for remote work expenses; A yearly professional development fund; Mental health and wellness benefits through Calm and Better Help; Yearly in-person staff retreats; and A welcoming culture that celebrates diversity, equity, inclusion, and belonging. At Murmuration, we believe a vibrant, representative democracy depends on the inclusion of diverse voices, lived experiences, and perspectives. The best ideas don’t come from a single person or ideology — they emerge at the intersection of different backgrounds, identities, and viewpoints. We are proud of our commitment to building an organization and culture shaped by respect, empathy, and collaboration, where our team’s diversity fuels innovation, civic engagement, and meaningful change. We welcome new colleagues who will help us nurture this collective effort. Join us. An Equal-Opportunity Employer with a Commitment to Diversity Murmuration is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally of race, gender, color, sexual orientation, religion, marital status, disability, political affiliation and national origin. We reasonably accommodate staff members and/or applicants with disabilities, provided they are otherwise able to perform the essential functions of the job. Note: Murmuration is two organizations working together to pursue our mission of amplifying the power of civic engagement: Murmuration Research Institute, a 501(c)(3) that conducts research to identify, design, and create the data, tools, and insights that build healthier and more equitable communities; and Murmuration, Inc., a 501(c)(4) that supports organizations working across the country on the nation’s most challenging issues with access to data, tools, and research that build healthier and more equitable communities.