Is the DevOps Manager position at National Kidney Foundation fully remote?

Yes, this DevOps Manager position at National Kidney Foundation is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time DevOps Manager role?

This is a full-time DevOps Manager position at National Kidney Foundation.

What are the main requirements for the DevOps Manager role?

Key requirements include: Own day-to-day administration, optimization, and troubleshooting of fundraising platforms, Serve as the primary technical liaison between field staff and national leadership, Lead platform onboarding for new field staff, and more.

What is the salary range for the DevOps Manager position?

The salary range for this DevOps Manager role is $49k - $89k.

How do I apply for the DevOps Manager position at National Kidney Foundation?

You can apply for this DevOps Manager position by clicking the "Apply Now" button on this page, which will take you to National Kidney Foundation's application portal.

DevOps Manager at National Kidney Foundation

United States

$49k - $89k

Job Title: Development Operations & Analytics ManagerLocation:  Remote WHO WE ARE<div style="margin-left: 0in;">Fueled by passion and urgency, the National Kidney Foundation is a lifeline for all people affected by kidney disease. As pioneers of scientific research and innovation, NKF focuses on the whole patient through the lens of kidney health. Relentless in our work, we enhance lives through action, education, and accelerating change.</div> <div style="margin-left: 0in;">WHAT WE BELIEVE IN</div><div style="margin-left: 0in;">NKF’s Mission is what we do, our Values are how we do it.</div><ul><li style='font-family: "times new roman", serif; font-size: 16px;'>Accountability- Earn and Keep Trust</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Collaboration-Work as a team</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Communication- Empower with information</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Community-Build stronger community</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Compassion- Lead with care and respect</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Impact-Focus on the mission</li></ul><div style="margin-left: 0in;">Your Voice Matters: <a href="https://www.kidney.org/about/diversity-equity-inclusion" id="OWA543a69dc-9fb0-5ead-ae56-3b051b8d394b" target="_blank" style="font-size: 16px;">https://www.kidney.org/about/diversity-equity-inclusion</a></div><div style="margin-left: 0in;"> </div><div style="margin-left: 0in;">WHAT YOU’LL DO</div><div style="margin-left: 0in;">The Development Operations & Analytics Manager is the operational backbone of NKF’s Field Strategy & Operations team—the person who ensures that fundraising platforms, data systems, and cross-functional workflows run at peak performance so that field staff can focus on relationship-building and revenue generation.</div>This is more than a support role. It is responsible for translating NKF’s growth priorities—particularly in major giving, peer-to-peer fundraising, and digital donor engagement—into scalable systems, reliable data, and actionable insights. The right candidate will be equally comfortable troubleshooting a Salesforce integration and presenting a dashboard analysis to senior leadership.NKF’s Field Strategy & Operations team is in a period of intentional transformation, concentrating expertise to drive measurable impact across five priorities: growing major and planned giving, aligning operations with industry performance standards, enhancing donor stewardship, transforming Kidney Walk into an industry-leading event, and advancing data-driven decision-making. This role sits at the intersection of all five.<ul style="list-style-type: disc;"><li style='font-family: "times new roman", serif; font-size: 16px;'>Fundraising Platform Operations (40%)<ul style="list-style-type: circle; font-family: initial; font-size: initial;"><li style='font-family: "times new roman", serif; font-size: 16px;'>Own day-to-day administration, optimization, and troubleshooting of Rallybound, Classy/GoFundMe Pro, and Salesforce NPSP as they relate to field fundraising campaigns</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Serve as the primary technical liaison between field staff and national leadership for all platform issues, ensuring sub-24-hour response times on critical support requests</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Lead platform onboarding for new field staff, developing standardized training materials that reduce time-to-competency</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Partner with Data Services and Finance to ensure accurate data capture, allocation, and financial reconciliation across all fundraising platforms</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Proactively identify platform enhancements that reduce manual effort, improve donor experience, or increase conversion rates</li></ul></li><li style='font-family: "times new roman", serif; font-size: 16px;'>Analytics, Reporting & Insights (25%)<ul style="list-style-type: circle; font-family: initial; font-size: initial;"><li style='font-family: "times new roman", serif; font-size: 16px;'>Design, build, and maintain Salesforce dashboards and reports that give field staff and leadership real-time visibility into fundraising performance, donor trends, and pipeline health</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Translate raw data into strategic narratives: produce monthly performance summaries with clear recommendations for the Senior Director and VP</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Conduct portfolio analysis, wealth screening, and prospect research to support the major gifts pipeline and inform field cultivation strategies</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Lead data quality initiatives including regular audits, deduplication, and standardization of donor records</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Benchmark NKF’s digital fundraising metrics against industry standards and recommend evidence-based improvements</li></ul></li><li style='font-family: "times new roman", serif; font-size: 16px;'>Cross-Functional Project Coordination (20%)<ul style="list-style-type: circle; font-family: initial; font-size: initial;"><li style='font-family: "times new roman", serif; font-size: 16px;'>Manage the operational cadence of the Field Strategy & Operations team: coordinate project timelines, track deliverables, and drive accountability across initiatives</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Coordinate bi-monthly All-Development Staff Calls, including agenda development, materials preparation, and follow-up action tracking</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Identify and implement process improvements that eliminate bottlenecks, reduce duplication, and improve speed-to-execution across markets</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Develop and maintain a shared project management framework (templates, calendars, documentation standards) for the team</li></ul></li><li style='font-family: "times new roman", serif; font-size: 16px;'>Field Enablement & Donor Support (15%)<ul style="list-style-type: circle; font-family: initial; font-size: initial;"><li style='font-family: "times new roman", serif; font-size: 16px;'>Serve as a responsive partner to field staff on operational questions, Salesforce support cases, and donor inquiry resolution</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Develop toolkits, quick-reference guides, and self-service resources that reduce dependency on national team for routine operational tasks</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Support donor stewardship operations including acknowledgment workflows, communication tracking, and giving society administration</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Monitor and resolve external support cases (Kidney Walk, DIY Fundraising, general donor inquiries) through Salesforce case management</li></ul></li></ul>&ensp;&ensp;&ensp;&ensp;Success Metrics (First 12 Months)<ul style="margin-left: 40px;list-style-type: disc;"><li style='font-family: "times new roman", serif; font-size: 16px;'>90 Days: Complete platform audit of Rallybound, Classy, and Salesforce integrations; deliver gap analysis with prioritized recommendations</li><li style='font-family: "times new roman", serif; font-size: 16px;'>6 Months: Launch standardized reporting dashboard adopted by 80%+ of field staff; reduce average platform support resolution time by 25%</li><li style='font-family: "times new roman", serif; font-size: 16px;'>12 Months: Deliver annual fundraising operations review with benchmarking data; implement at least two process improvements with measurable efficiency gains</li></ul><div style="margin-left: 0in;"> </div><div style="margin-left: 0in;">WHAT YOU’LL POSSESS</div><ul style="list-style-type: disc;"><li style='margin-left: 0in; font-family: "times new roman", serif; font-size: 16px;'>Bachelor’s degree and 3-4 years of experience in nonprofit development operations, fundraising systems, or revenue operations</li><li style='margin-left: 0in; font-family: "times new roman", serif; font-size: 16px;'>Advanced Salesforce proficiency (NPSP experience strongly preferred), including report/dashboard design and data management</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Demonstrated experience with peer-to-peer fundraising platforms (Rallybound, Classy/GoFundMe Pro, or comparable)</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Strong analytical skills with the ability to synthesize data into actionable insights for non-technical audiences</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Project management experience with a track record of managing multiple concurrent initiatives across distributed teams</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Exceptional written and verbal communication skills</li></ul> COMPETENCIES<ul><li style='font-family: "times new roman", serif; font-size: 16px;'>Accountability: Takes ownership of actions, decisions and results, ensuring high standards of performance and transparency</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Collaboration: Collaborates effectively with peers and stakeholders, contributing to shared team goals. Demonstrates openness to feedback and is willing to work across teams to achieve NKF’s mission</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Cultural Humility: Fosters a team environment that values humility, continuous learning, and respect for diverse cultures. Ensures team members are equipped to interact with individuals from varied backgrounds with sensitivity</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Data-Driven Decision Making & Results Orientation: Analyzes team and project data to drive performance and improve outcomes. Drives team performance, ensuring alignment with NKF’s strategic objectives</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Financial Acumen: Oversees budgets and identifies funding opportunities to align with revenue goals</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Operational Excellence: Implements process improvements across teams, driving productivity gains</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Patient and Community-Centered Focus: Leads teams and executes on implementation of programs and initiatives that address the needs of underserved populations. Ensures that patient, donor, and caregiver needs are central to all decision-making processes, while fostering team accountability for community-focused outcomes</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Resource Stewardship: Manages resources responsibly, balancing cost, quality, and sustainability to maximize impact</li><li style='font-family: "times new roman", serif; font-size: 16px;'>Stakeholder Engagement: Supports NKF’s mission by coordinating the efforts of volunteers, partners, and stakeholders. Engages in project management activities to ensure smooth execution of initiatives and builds relationships that strengthen NKF’s impact in the community</li></ul> WORKING CONDITIONS, EQUIPMENT USED AND SPECIAL INFORMATIONMust have unimpeachable integrity and trustworthiness while possessing a high degree of tact, discretion, and professionalism. Verbal and written communication skills will be used daily. Maintain effectiveness under pressure. Competency in use of a telephone, computer, photocopier, and other standard office equipment. Ability to lift and transport equipment weighing up to 25 lbs. Flexible to work evenings and weekends as needed. Available for overnight business travel. Must have a valid driver’s license and reliable transportation.EQUAL EMPLOYMENT OPPORTUNITYAt the National Kidney Foundation diversity, inclusion, and equal opportunity applies to both our Equal opportunity employer-vets/disabled. NKF is a merit-based employer.DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required.The salary band listed reflects the range for this position. Actual compensation will be determined based on the selected candidate’s experience, qualifications, and other relevant factors.

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Remote Opportunity

DevOps Manager

Join National Kidney Foundation as a mid professional working remotely from United States. Explore the role, benefits, and apply in one place.

DevOps Manager

National Kidney Foundation

Full Time

$49k - $89k

8 months ago

Job Title: Development Operations & Analytics Manager Location: Remote WHO WE ARE Fueled by passion and urgency, the National Kidney Foundation is a lifeline for all people affected by kidney disease.

United States

Operations

Mid

Data Analysis

Reporting

Dashboard Design

+5 more

Job Description

Job Title: Development Operations & Analytics Manager

Location: Remote

WHO WE ARE

Fueled by passion and urgency, the National Kidney Foundation is a lifeline for all people affected by kidney disease. As pioneers of scientific research and innovation, NKF focuses on the whole patient through the lens of kidney health. Relentless in our work, we enhance lives through action, education, and accelerating change.

WHAT WE BELIEVE IN

NKF’s Mission is what we do, our Values are how we do it.

Accountability- Earn and Keep Trust
Collaboration-Work as a team
Communication- Empower with information
Community-Build stronger community
Compassion- Lead with care and respect
Impact-Focus on the mission

Your Voice Matters: https://www.kidney.org/about/diversity-equity-inclusion

WHAT YOU’LL DO

The Development Operations & Analytics Manager is the operational backbone of NKF’s Field Strategy & Operations team—the person who ensures that fundraising platforms, data systems, and cross-functional workflows run at peak performance so that field staff can focus on relationship-building and revenue generation.

This is more than a support role. It is responsible for translating NKF’s growth priorities—particularly in major giving, peer-to-peer fundraising, and digital donor engagement—into scalable systems, reliable data, and actionable insights. The right candidate will be equally comfortable troubleshooting a Salesforce integration and presenting a dashboard analysis to senior leadership.

NKF’s Field Strategy & Operations team is in a period of intentional transformation, concentrating expertise to drive measurable impact across five priorities: growing major and planned giving, aligning operations with industry performance standards, enhancing donor stewardship, transforming Kidney Walk into an industry-leading event, and advancing data-driven decision-making. This role sits at the intersection of all five.

Fundraising Platform Operations (40%)
- Own day-to-day administration, optimization, and troubleshooting of Rallybound, Classy/GoFundMe Pro, and Salesforce NPSP as they relate to field fundraising campaigns
- Serve as the primary technical liaison between field staff and national leadership for all platform issues, ensuring sub-24-hour response times on critical support requests
- Lead platform onboarding for new field staff, developing standardized training materials that reduce time-to-competency
- Partner with Data Services and Finance to ensure accurate data capture, allocation, and financial reconciliation across all fundraising platforms
- Proactively identify platform enhancements that reduce manual effort, improve donor experience, or increase conversion rates
Analytics, Reporting & Insights (25%)
- Design, build, and maintain Salesforce dashboards and reports that give field staff and leadership real-time visibility into fundraising performance, donor trends, and pipeline health
- Translate raw data into strategic narratives: produce monthly performance summaries with clear recommendations for the Senior Director and VP
- Conduct portfolio analysis, wealth screening, and prospect research to support the major gifts pipeline and inform field cultivation strategies
- Lead data quality initiatives including regular audits, deduplication, and standardization of donor records
- Benchmark NKF’s digital fundraising metrics against industry standards and recommend evidence-based improvements
Cross-Functional Project Coordination (20%)
- Manage the operational cadence of the Field Strategy & Operations team: coordinate project timelines, track deliverables, and drive accountability across initiatives
- Coordinate bi-monthly All-Development Staff Calls, including agenda development, materials preparation, and follow-up action tracking
- Identify and implement process improvements that eliminate bottlenecks, reduce duplication, and improve speed-to-execution across markets
- Develop and maintain a shared project management framework (templates, calendars, documentation standards) for the team
Field Enablement & Donor Support (15%)
- Serve as a responsive partner to field staff on operational questions, Salesforce support cases, and donor inquiry resolution
- Develop toolkits, quick-reference guides, and self-service resources that reduce dependency on national team for routine operational tasks
- Support donor stewardship operations including acknowledgment workflows, communication tracking, and giving society administration
- Monitor and resolve external support cases (Kidney Walk, DIY Fundraising, general donor inquiries) through Salesforce case management

Success Metrics (First 12 Months)

90 Days: Complete platform audit of Rallybound, Classy, and Salesforce integrations; deliver gap analysis with prioritized recommendations
6 Months: Launch standardized reporting dashboard adopted by 80%+ of field staff; reduce average platform support resolution time by 25%
12 Months: Deliver annual fundraising operations review with benchmarking data; implement at least two process improvements with measurable efficiency gains

WHAT YOU’LL POSSESS

Bachelor’s degree and 3-4 years of experience in nonprofit development operations, fundraising systems, or revenue operations
Advanced Salesforce proficiency (NPSP experience strongly preferred), including report/dashboard design and data management
Demonstrated experience with peer-to-peer fundraising platforms (Rallybound, Classy/GoFundMe Pro, or comparable)
Strong analytical skills with the ability to synthesize data into actionable insights for non-technical audiences
Project management experience with a track record of managing multiple concurrent initiatives across distributed teams
Exceptional written and verbal communication skills

COMPETENCIES

Accountability: Takes ownership of actions, decisions and results, ensuring high standards of performance and transparency
Collaboration: Collaborates effectively with peers and stakeholders, contributing to shared team goals. Demonstrates openness to feedback and is willing to work across teams to achieve NKF’s mission
Cultural Humility: Fosters a team environment that values humility, continuous learning, and respect for diverse cultures. Ensures team members are equipped to interact with individuals from varied backgrounds with sensitivity
Data-Driven Decision Making & Results Orientation: Analyzes team and project data to drive performance and improve outcomes. Drives team performance, ensuring alignment with NKF’s strategic objectives
Financial Acumen: Oversees budgets and identifies funding opportunities to align with revenue goals
Operational Excellence: Implements process improvements across teams, driving productivity gains
Patient and Community-Centered Focus: Leads teams and executes on implementation of programs and initiatives that address the needs of underserved populations. Ensures that patient, donor, and caregiver needs are central to all decision-making processes, while fostering team accountability for community-focused outcomes
Resource Stewardship: Manages resources responsibly, balancing cost, quality, and sustainability to maximize impact
Stakeholder Engagement: Supports NKF’s mission by coordinating the efforts of volunteers, partners, and stakeholders. Engages in project management activities to ensure smooth execution of initiatives and builds relationships that strengthen NKF’s impact in the community

WORKING CONDITIONS, EQUIPMENT USED AND SPECIAL INFORMATION

Must have unimpeachable integrity and trustworthiness while possessing a high degree of tact, discretion, and professionalism. Verbal and written communication skills will be used daily. Maintain effectiveness under pressure. Competency in use of a telephone, computer, photocopier, and other standard office equipment. Ability to lift and transport equipment weighing up to 25 lbs. Flexible to work evenings and weekends as needed. Available for overnight business travel. Must have a valid driver’s license and reliable transportation.

EQUAL EMPLOYMENT OPPORTUNITY

At the National Kidney Foundation diversity, inclusion, and equal opportunity applies to both our Equal opportunity employer-vets/disabled. NKF is a merit-based employer.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be considered an exhaustive list of all responsibilities, duties and skills required.

The salary band listed reflects the range for this position. Actual compensation will be determined based on the selected candidate’s experience, qualifications, and other relevant factors.

Requirements

Own day-to-day administration, optimization, and troubleshooting of fundraising platforms
Serve as the primary technical liaison between field staff and national leadership
Lead platform onboarding for new field staff
Partner with Data Services and Finance to ensure accurate data capture, allocation, and financial reconciliation
Proactively identify platform enhancements that reduce manual effort, improve donor experience, or increase conversion rates
Design, build, and maintain Salesforce dashboards and reports
Translate NKF's growth priorities into scalable systems, reliable data, and actionable insights

Skills

Data Analysis

Reporting

Dashboard Design

Project Management

Process Improvement

Salesforce NPSP

Rallybound

Classy/GoFundMe Pro

Ready to Apply?

Join National Kidney Foundation today

Salary Range

$49k - $89k

Posted 8 months ago

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