Admissions Operations Coordinator at Nightingale Education Group
Worldwide
<h3></h3> <h2>About the Role</h2> <p>Nightingale College is looking for a <strong>Coordinator, Admissions Operations</strong> to be a first point of contact for the students who will one day become the nurses our communities depend on. This role sits right at the intersection of hospitality and precision: you'll be the warm, reliable voice prospective and current students hear when they reach out, and the meticulous eye that keeps our admissions data and documentation audit-ready.</p> <p>If you love bringing order to detail, genuinely enjoy helping people navigate a big decision, and want your day-to-day work to ladder up to something bigger than a to-do list, this is a great fit.</p> <h3></h3> <h2>What You'll Do</h2> <ul> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"22",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">Responds promptly to</span><span data-ccp-charstyle="normaltextrun"> incoming lead </span><span data-ccp-charstyle="normaltextrun">communications (calls</span><span data-ccp-charstyle="normaltextrun">, emails, web appointments, and voicemails</span><span data-ccp-charstyle="normaltextrun">), </span><span data-ccp-charstyle="normaltextrun">delivering</span><span data-ccp-charstyle="normaltextrun"> </span><span data-ccp-charstyle="normaltextrun">high</span><span data-ccp-charstyle="normaltextrun">-</span><span data-ccp-charstyle="normaltextrun">quality</span><span data-ccp-charstyle="normaltextrun"> </span><span data-ccp-charstyle="normaltextrun">customer service.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Serves as a </span><span data-ccp-charstyle="normaltextrun">first point of contact for pr</span><span data-ccp-charstyle="normaltextrun">ospective students</span><span data-ccp-charstyle="normaltextrun"> and</span><span data-ccp-charstyle="normaltextrun"> current students, ensuring </span><span data-ccp-charstyle="normaltextrun">accurate</span><span data-ccp-charstyle="normaltextrun"> information sharing and full FERPA compliance.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Collaborates</span><span data-ccp-charstyle="normaltextrun"> cross-</span><span data-ccp-charstyle="normaltextrun">functional</span><span data-ccp-charstyle="normaltextrun">ly</span><span data-ccp-charstyle="normaltextrun"> to </span><span data-ccp-charstyle="normaltextrun">keep contact information and student records </span><span data-ccp-charstyle="normaltextrun">up to date</span><span data-ccp-charstyle="normaltextrun">, supporting smooth communication and student engagement</span><span data-ccp-charstyle="normaltextrun">.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Accurately enters and </span><span data-ccp-charstyle="normaltextrun">maintains</span><span data-ccp-charstyle="normaltextrun"> data in</span><span data-ccp-charstyle="normaltextrun"> the learner management system (LMS) and customer relationship management (CRM)</span><span data-ccp-charstyle="normaltextrun"> </span><span data-ccp-charstyle="normaltextrun">platforms </span><span data-ccp-charstyle="normaltextrun">in real-time.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Identifies</span><span data-ccp-charstyle="normaltextrun"> and </span><span data-ccp-charstyle="normaltextrun">merges</span><span data-ccp-charstyle="normaltextrun"> </span><span data-ccp-charstyle="normaltextrun">duplicate records</span><span data-ccp-charstyle="normaltextrun"> in the LMS and CRM</span><span data-ccp-charstyle="normaltextrun"> systems, improving data accuracy and operational efficiency.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Processes student applications, enrollment updates, payments, and refunds, ensuring compliance with policies and timelines</span><span data-ccp-charstyle="normaltextrun">.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Audits </span><span data-ccp-charstyle="normaltextrun">new student documentation to ensure completeness and compliance with accreditation standards</span><span data-ccp-charstyle="normaltextrun">.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Provides a daily activity report (DAR).</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Identifies</span><span data-ccp-charstyle="normaltextrun"> and makes recommendations on areas of improvement in processes or policies.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Supports cross-functional projects, demonstrating flexibility and a willingness to learn beyond core responsibilities, as they arise</span><span data-ccp-charstyle="normaltextrun">.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> </ul> <p><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"></span></p> <h2>Schedule and Hours</h2> <ul> <li>Standard hours begin no earlier than 8:30 AM local time (9:00 AM for Eastern time zone employees) and run until 5:00 PM local time (5:30 PM for Eastern time zone employees)</li> <li>One late-night shift per week: Eastern/Central time zones extend to 8:00 PM local time; Mountain/Pacific time zones extend to 7:00 PM local time</li> <li>Occasional Saturday coverage from 9:00 AM to 1:00 PM local time; when scheduled, employees receive a 4-hour adjustment by working a half-day on Tuesday or Thursday that week</li> <li>Schedule is subject to change based on business needs</li> </ul> <p><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"></span></p> <h3></h3> <h2>What You Bring</h2> <ul> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun" data-ccp-charstyle-defn="{"ObjectId":"ac0262f4-8a9e-5820-b908-2d943c5f7113|1","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"Arial",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri,Arial",268442635,"22",469775450,"normaltextrun",201340122,"1",134233614,"true",469778129,"normaltextrun",335572020,"1",469778324,"Default Paragraph Font"]}">High School Diploma or General Equivalency Diploma (GED) is </span><span data-ccp-charstyle="normaltextrun">required</span><span data-ccp-charstyle="normaltextrun">.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Demonstrated experience in college admissions, data entry, or customer service is preferred.</span></span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Demonstrated </span><span data-ccp-charstyle="normaltextrun">proficiency</span><span data-ccp-charstyle="normaltextrun"> in Microsoft Office.</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> </ul> <p><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"></span></p> <h2>Why Nightingale</h2> <p>Every application you process, every record you clean up, and every document you audit moves a future nurse one step closer to the workforce. At Nightingale, we believe education is one of the most powerful levers for closing health equity gaps, and Admissions Operations is where that belief meets daily execution.</p> <p><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":0,"335559739":0,"335559740":240}"></span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Budgeted Hiring Range</div><div class="pay-range"><span>$25</span><span class="divider">—</span><span>$25 USD</span></div></div></div><div class="content-conclusion"><p><strong><em>All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations.</em></strong></p> <p>Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer.</p> <p><strong>Our Mission </strong>(not just words on the wall, we live it, love it, and daily contribute to it)<strong>:</strong> With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.</p> <p>At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.</p> <p>The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!</p> <p><strong><em>Employment is contingent upon successful completion of a background check and drug screen.</em></strong></p></div>
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