SCADA Support Engineer at NovaSource Power
Worldwide
<div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;' data-pasted="true"><strong><span style="font-size:21px;color:#006A76;">About NovaSource</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;'><span style="font-size:19px;">NovaSource Power Services is the new service partner for renewables asset owners ready to fuel smart growth. As an O&M-focused company with 20 years of operating experience, NovaSource has the global reach and strategic capabilities to achieve our clients’ renewables goals around the world. </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;'><span style="font-size:19px;">To serve our clients, we invest into our people. On hire, we assess each employee’s experience and expertise, then mentor them to grow engaging and satisfying careers. </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;'><span style="font-size:19px;">Our turn-key services optimize each step of our clients’ project lifecycles — from commissioning to decommissioning and everything in between. Our approach delivers creates success for our clients, stability for our teams, and enables us to build a world-class culture of excellence. And that’s how we empower a renewable world.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;text-align:center;'><strong><span style="font-size:21px;color:#006A76;">SCADA & OT Support Engineer</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;text-align:center;'><strong><span style="font-size:21px;color:#006A76;">(Philippines)</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;text-align:center;'><strong> </strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><strong><span style="font-size:21px;color:#006A76;">Summary of Role: </span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">This role is responsible for resolving ME (Managed Engine) tickets. This role reports to the SCADA&OT Support Manager and will be part of the Global SCADA&OT Engineering Team.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Currently, the SCADA&OT engineering team provides three main functions for the business: </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">1. Continuous engineering support for Global NSPS portfolio </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">2. Build and maintain critical infrastructure to support and monitor power plant assets </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">3. Executing value added service projects such as SCADA designs or upgrades</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><strong><span style="font-size:21px;color:#006A76;">Key Responsibilities:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><strong> </strong></p><div style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><ul style="margin-bottom:0in;list-style-type: circle;margin-left: 4.199999999999999px;"><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Resolve SCADA&OT related to ME Tickets such as: </span></li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><ul style="margin-bottom:0in;list-style-type: square;"><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Data/network communication failures </span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">HMI graphic issues (FCON)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Tag mapping/Data quality issues</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Alarms issues</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">CAISO RIG troubleshooting (for legacy Plants)</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">RTAC troubleshooting (where in our SoW). </span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">SCADA software version upgrades</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">SCADA software driver module installation</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Device driver installations</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Tag points modifications</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">SCADA user accounts creation</span></li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><ul style="margin-bottom:0in;list-style-type: circle;margin-left: 4.199999999999999px;"><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Ensure that there will be no SLA violations.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Assist field technicians in resolving issues onsite and gather information whenever </span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">necessary via phone and generate a report for reference purposes. </span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Support our NovaCommand Operators (AU, Chile, USA).</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Will be assigned in an On-call SCADA&OT Support Task.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Participate in meetings.</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Update the support playbook by:</span></li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><ul style="margin-bottom:0in;list-style-type: square;"><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Documenting the procedures on successfully resolved issues. </span></li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><ul style="margin-bottom:0in;list-style-type: circle;margin-left: 4.199999999999999px;"><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Accomplish the weekly performance metrics (hours spent, closed tickets), Billable hours per plant spent to create SCO</span></li><li style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">Comply with EHS (Environmental, Health and Safety), company policies and standards. </span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><strong><span style="font-size:21px;color:#006A76;">Qualifications:</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• A bachelor’s degree in electrical, Electronics and Communications, Instrumentation and </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;"> Controls Engineering </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Accomplished user of Microsoft Office 365 suite of tools: Outlook, Excel, Power Point, SharePoint </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Communicate effectively in both verbal and written format in English </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Must know how to prioritize day-to-day work </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• High attention to detail. </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Strong analytical and documentation skills </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Experience with SCADA applications such as Ignition, Wonderware, N3uron, Kepware </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Experience with SCADA system integrations works, mapping tags, developing HMI </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;"> screens and creating logic scripts. </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Experience with industrial protocols (Modbus, DNP3, OPC UA, MQTT)</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Familiarity with Rockwell Automation Products</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Experience with SEL Products</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Knowledgeable in Industrial Networking</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Basic understanding of Solar Plant Operations, Substation protection, Capacitor banks, </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;"> Solar tracking systems, BESS (Battery Energy Storage Systems), Power Meters, Inverters, Controllers, and Meteorological stations.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;text-align:justify;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Basic knowledge of approved cyber security practices</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;line-height:115%;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><strong><span style="font-size:21px;color:#006A76;">Work Environment </span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Fast-paced, high-ambiguity environment </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Willing to work in a rotating shift schedule </span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;line-height:115%;'><span style="font-size:19px;line-height:115%;">• Remote position</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:.5in;font-size:15px;font-family:"Arial",sans-serif;line-height:115%;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><strong><span style="font-size:21px;color:#006A76;">Equal Employment Opportunity </span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><br></p><p style='margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;font-size:15px;font-family:"Arial",sans-serif;'><span style="font-size:19px;">It is NovaSource Power Services’ policy to provide equal employment opportunity to all applicants and employees. NSPS disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state, or federal laws.</span></p></div></div>
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