Remote Financial Clear Special at OrthoVirginia

United States

<p><strong><span>POSITION SUMMARY</span></strong></p> <p><span>.</span></p> <p><span>The Remote Patient Access Insurance Specialist is a non-patient facing role that works remotely or located in a call-center environment. The registrar is responsible for providing high-quality administrative support by managing patient registration, insurance verification, and completing Admissions/ Registrations remotely. The role includes ensuring patients have accurate and up-to-date information while coordinating effectively with healthcare teams and patients.</span></p> <p> </p> <p> </p> <p><strong><span>QUALIFICATIONS</span></strong></p> <p> </p> <p> </p> <p><strong><span>EDUCATION: </span></strong></p> <p> </p> <p><span>High school diploma or equivalent required. * Associate's degree Preferred </span></p> <p> </p> <p><strong><span>LICENSE/CERTIFICATION:</span></strong></p> <p><span>Healthcare Financial Management Association - HFMA (CRCR) Certified Revenue Cycle Representative certification required within 6 months of hire or transfer</span></p> <p> </p> <p><strong><span>EXPERIENCE: </span></strong></p> <p> </p> <p><span>1--3-year experience in healthcare registration or Insurance experience related positions * Previous experience in a physicians' office or hospital setting is preferred</span></p> <p> </p> <p> </p> <p> </p> <p><strong><span>PERFORMANCE EXPECTATIONS</span></strong></p> <p> </p> <ul> <li><strong><span>Patient Registration</span></strong><span>: Register patients into the system by obtaining and verifying personal, demographic, and insurance information remotely.</span></li> <li><strong><span>Insurance Verification</span></strong><span>: Confirm patient insurance eligibility and coverage to ensure billing accuracy and proper processing. </span></li> <li><strong><span>Data Entry &amp; Management</span></strong><span>: Accurately enter patient information into electronic health records (EHR) and other relevant databases.</span></li> <li><strong><span>Patient Communication</span></strong><span>: Serve as the primary point of contact for patients before their appointments, answering inquiries, and providing assistance with scheduling or registration.</span></li> <li><strong><span>Financial Information Management</span></strong><span>: Collect co-pays or other financial obligations remotely as necessary.</span></li> <li><strong><span>Compliance</span></strong><span>: Adhere to all healthcare regulations, privacy laws (such as HIPAA), and organizational policies in handling patient information.</span></li> <li><strong><span>Problem Resolution</span></strong><span>: Address any issues or concerns related to patient registration or insurance coverage with tact and professionalism.</span></li> <li><strong><span>Collaboration</span></strong><span>: Work closely with medical staff, insurance companies, and other departments to ensure smooth patient processing.</span></li> </ul> <p><strong><span>Skills and Qualifications:</span></strong></p> <ul> <li><strong><span>Technical Skills</span></strong><span>: Proficiency with electronic health record (EHR) systems, scheduling software, and Microsoft Office Suite.</span></li> <li><strong><span>Communication</span></strong><span>: Strong verbal and written communication skills to effectively interact with patients, healthcare providers, and insurance companies.</span></li> <li><strong><span>Attention to Detail</span></strong><span>: High attention to detail to ensure the accuracy of patient records and information.</span></li> <li><strong><span>Organizational Skills</span></strong><span>: Ability to manage multiple tasks and prioritize effectively.</span></li> <li><strong><span>Problem-Solving</span></strong><span>: Strong critical thinking and problem-solving abilities to resolve issues efficiently.</span></li> <li><strong><span>Remote Work Competence</span></strong><span>: Ability to work independently in a remote environment, managing time and tasks effectively.</span></li> </ul> <p> </p> <p> </p> <p> </p> <p> </p> <p><strong><span>WORK ENVIRONMENT</span></strong></p> <p><span> Ability to work independently in a remote environment, managing time and tasks effectively.</span></p> <p><span>Essential functions of this position are listed on the Assessment and Evaluation Tool.</span></p> <p> </p> <p><strong><span>REPORTING RELATIONSHIP</span></strong></p> <p> </p> <p><strong><span>The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.</span></strong></p> <p> </p> <p> </p> <p><strong>Total Rewards at AtlantiCare</strong></p> <p> </p> <p>At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:</p> <p> </p> <p><strong>Generous Paid Time Off (PTO)</strong></p> <p><strong>Medical, Prescription Drug, Dental &amp; Vision Insurance</strong></p> <p><strong>Retirement Plans</strong> with employer contributions</p> <p><strong>Short-Term &amp; Long-Term Disability Coverage</strong></p> <p><strong>Life &amp; Accidental Death &amp; Dismemberment Insurance</strong></p> <p><strong>Tuition Reimbursement</strong> to support your educational goals</p> <p><strong>Flexible Spending Accounts (FSAs)</strong> for healthcare and dependent care</p> <p><strong>Wellness Programs</strong> to help you thrive</p> <p><strong>Voluntary Benefits</strong>, including Pet Insurance and more</p> <p> </p> <p><em>Benefits offerings may vary based on position and are subject to eligibility requirements.</em></p> <p> </p> <p>Join a team that values your well-being and invests in your future.</p> <p> </p> <p> </p>