Software Packaging Engineer at PDQ
United States
<div><body><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">Location</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:black;margin:3px 0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><b><strong style="white-space:pre-wrap;">Remote, US</strong></b><span style="white-space:pre-wrap;">: This position is open to candidates residing in any of PDQ’s open states: AR, AZ, CO, CT, FL, GA, ID, IL, IN, KY, MD, MI, MN, MO, NC, NH, OK, OR, TN, TX, UT, VA, WA, WI.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">About the role:</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><span style="font-size:12pt;white-space:pre-wrap;">P</span><span style="font-size:13.5pt;white-space:pre-wrap;">ackages are the instructions PDQ products use to install, update, configure, and uninstall software on managed devices. We’re seeking a candidate to build new packages and update existing ones in PDQ’s package library, which is used across PDQ Connect, Deploy, Inventory, SmartDeploy, and SimpleMDM.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;'><span style="font-size:13.5pt;white-space:pre-wrap;">Candidates should bring some technical experience from a prior technical role, such as desktop support engineering or system administration. Candidates should be able to follow existing processes as well as work through challenging and unique packaging situations regularly. Having the ability to identify and implement automated solutions is a plus.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">Why this role matters:</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:13.5pt;white-space:pre-wrap;">Packages</strong></b><span style="font-size:13.5pt;white-space:pre-wrap;"> </span><b><strong style="font-size:13.5pt;white-space:pre-wrap;">are a critical</strong></b><span style="font-size:13.5pt;white-space:pre-wrap;"> </span><b><strong style="font-size:13.5pt;white-space:pre-wrap;">component</strong></b><span style="font-size:13.5pt;white-space:pre-wrap;"> </span><b><strong style="font-size:13.5pt;white-space:pre-wrap;">of</strong></b><span style="font-size:13.5pt;white-space:pre-wrap;"> </span><b><strong style="font-size:13.5pt;white-space:pre-wrap;">PDQ’s product offerings.</strong></b><span style="font-size:13.5pt;white-space:pre-wrap;"> While your work may go unsung by the world, your contribution to thousands of system administrators will be significant. You will be improving lives by saving time and effort. This means you.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">How you might spend your day:</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Use existing tools and processes to add and update packages in PDQ’s package library.</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Troubleshoot and solve complex package bugs and failures.</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Collaborate with packaging team members to improve processes and tools.</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Work on packaging needs across various operating systems, including Windows and macOS.</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Test and validate packages before they ship to customers.</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Answer packaging questions from the solutions team and other PDQ Package Library stakeholders.</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Provide packaging input to Product and Development on upcoming initiatives.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">We're looking for people who have:</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">2+ years of experience in a technical role such as desktop support engineering or system administration.</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Preferably have worked in a highly regulated industry like government, healthcare, or finance and understand the necessity of following policy and procedure. </span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">Who you are:</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Have exceptional attention to detail, dedication to quality, and a drive to completion while performing a single task for an extended period. </span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Have exceptional troubleshooting and problem-solving skills. </span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Figure things out when nobody hands you the answer, then share what you learned with the team. </span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Work effectively without close supervision. </span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Have some QA experience. Extensive QA experience is extra credit. </span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">Tools we use:</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">PDQ products such as Deploy, Inventory, Connect, SimpleMDM, and SmartDeploy</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Internal custom-built PDQ systems</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Microsoft Power Automate</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">PowerShell</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Linear</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Zendesk</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Office 365 </span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">VMware </span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Slack </span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Notion </span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Beyond Compare </span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Discord</span></li><li style="margin:0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Zoom</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">Why You'll Love Working at PDQ:</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:13.5pt;white-space:pre-wrap;">PDQ offers all of the great perks and benefits you'd expect from working at a very cool tech company, and even some you might not expect, including:</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:13.5pt;white-space:pre-wrap;"> </span></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">4-Day Work Week</span></li><li style="margin:3px 0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Equity Participation</span></li><li style="margin:3px 0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Managers who champion professional development </span></li><li style="margin:3px 0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">100% Premium Coverage for medical, dental and vision for you and your dependents</span></li><li style="margin:3px 0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance</span></li><li style="margin:3px 0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Company Match of the first 6% of your employee deferrals </span></li><li style="margin:3px 0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Flexible Paid Time Off Policy that treats you like the adult that you are</span></li><li style="margin:3px 0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Health Savings Account (HSA) and wellness incentives</span></li><li style="margin:3px 0px;font-size:14pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:13.5pt;white-space:pre-wrap;">Quarterly Company Values Award (team member nominated)</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:18pt;white-space:pre-wrap;">Equal Opportunity Employer</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:13.5pt;white-space:pre-wrap;">PDQ is proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. If you would like to request reasonable accommodation for a medical condition or disability during any part of the application process, please contact hr@pdq.com.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><b><strong style="font-size:18pt;white-space:pre-wrap;">Work Authorization and Sponsorship</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:13.5pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:13.5pt;white-space:pre-wrap;">The majority of PDQ's full-time roles do not qualify for sponsorship of employment visas such as the H-1B visa. This applies to scenarios where a candidate might possess temporary work authorization during their schooling or after graduation (e.g., CPT, OPT), but would require H-1B visa sponsorship within a few years of employment to retain eligibility for employment. </span></p></body></div>
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