Senior Salesforce Administrator at PDW
United States
$111k - $145k
<div><body><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;">Now, we’re entering a new phase of growth and are looking for a a Senior Salesforce Administrator to serve as a hands-on technical leader for our Salesforce environment and broader GTM systems landscape. This role will own complex Salesforce administration and architecture decisions while partnering closely with Revenue Operations, Deal Desk, Sales leadership, Finance, IT, Customer Success, and other business stakeholders.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;">The Senior Salesforce Administrator must be able to understand how individual requests affect the larger Salesforce architecture, data model, security model, automation landscape, integrations, reporting dependencies, and downstream business processes. The ideal candidate is comfortable moving between strategic design and detailed execution: gathering requirements, designing scalable solutions, building and testing automation, troubleshooting production issues, documenting changes, and coaching less-experienced administrators. This role will work especially closely with PDW's Revenue Operations / Deal Desk function to support quoting, approvals, forecasting, pipeline management, order handoffs, reporting, and system integrations while maintaining the controls expected in a Salesforce Gov Cloud environment.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;"> </strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;">What You’ll Do </strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Act as a senior technical owner for Salesforce administration, architecture, configuration, release management, and platform health.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Translate complex business requirements into scalable Salesforce designs, considering object model, security, automation, reporting, integrations, maintainability, and future growth before implementation.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Design, build, review, and optimize Salesforce Flows, approval processes, validation rules, assignment rules, screen flows, scheduled automation, and other declarative solutions.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Own and evolve the Salesforce data model across standard and custom objects, relationships, record types, page layouts, Lightning pages, and related business processes.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Administer Salesforce security using profiles, permission sets, permission set groups, roles, sharing rules, queues, public groups, record access, session controls, and least-privilege principles.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Partner with IT on Salesforce Gov Cloud security, SSO/Okta, MFA/passkeys, certificate management, Connected Apps, OAuth, API access, integration users, and vendor access.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Provide technical leadership for integrations involving Salesforce and systems such as NetSuite/Boomi, HubSpot, Jira, asset-management platforms, AI/API tooling, and other GTM applications.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Support and improve quoting, discounting, approvals, Opportunity Products, pipeline/forecasting, Cases, Leads, order/PO workflows, and other revenue-critical processes.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Develop reliable reporting and dashboard architecture and protect reports, fields, filters, APIs, and data dependencies used by downstream forecasting and S&OP tooling.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Lead troubleshooting for complex production issues, automation conflicts, permissions problems, data-quality failures, integration errors, and managed-package behavior.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Establish disciplined sandbox, UAT, deployment, rollback, documentation, and change-management practices for Salesforce releases.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Own or oversee bulk data operations, migrations, cleanup, deduplication, ownership changes, and data-governance initiatives.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Mentor junior administrators, review proposed solutions, provide design guidance, and help the team avoid unnecessary technical debt or duplicated automation.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Create technical documentation, admin runbooks, end-user guidance, and knowledge-transfer materials to reduce single points of failure.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Maintain an actionable Salesforce roadmap and backlog with business and IT stakeholders, balancing immediate operational needs with long-term platform architecture.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;"> </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;">Requirements</strong></b><span style="font-size:11pt;white-space:pre-wrap;"> </span></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">5+ years of hands-on Salesforce administration experience, including ownership of complex production environments.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Salesforce Administrator certification required; Advanced Administrator, Platform App Builder, or relevant architecture certifications strongly preferred.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Demonstrated ability to design Salesforce solutions end-to-end rather than implementing isolated configuration changes.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Experience with Salesforce security, sharing, permission architecture, Flow, reporting, data management, and release/change management.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Experience supporting integrations and coordinating technical work across Salesforce, IT, and business-system owners.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Strong requirements-gathering and process-mapping skills with the ability to challenge requests constructively and recommend simpler or more scalable approaches.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Strong troubleshooting skills and the judgment to investigate dependencies before modifying production behavior.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Clear written communication and documentation habits suitable for technical and non-technical audiences.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;"> </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;">Preferred </strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Salesforce Government Cloud / Gov Cloud Plus or another highly regulated Salesforce environment.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="white-space:pre-wrap;">Experience</span><span style="font-size:11pt;white-space:pre-wrap;"> navigating defense, aerospace, government contracting, manufacturing, or other highly regulated industries.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Working knowledge of Revenue Operations, Deal Desk, quoting, discounting, approvals, forecasting, order management, and sales operations.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Experience integrating NetSuite, Boomi, HubSpot, Jira, Slack, asset-management platforms, or related systems.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Salesforce APIs, OAuth integrations, AI-enabled workflows, or external reporting/forecasting applications.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Managed-package administration and vendor troubleshooting.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;text-align:start;"><span style="font-size:11pt;white-space:pre-wrap;">Experience mentoring junior Salesforce administrators or serving as the technical reviewer for admin work.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="color:red;font-size:11pt;white-space:pre-wrap;"> </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="color:black;font-size:11pt;white-space:pre-wrap;">Physical Requirements</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;">The physical demands described here are representative of those that must be met to successfully perform the essential functions of the job. Ability to sit, stand, bend, reach, and move about regularly throughout the day and lift/carry up to 50 pounds. Must have manual dexterity to operate standard office equipment such as computers, printers, and phones. Must be physically capable of walking between the office and production</span><span style="color:black;font-size:11pt;white-space:pre-wrap;"> areas and attending events or meetings off-site as needed.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="color:black;font-size:11pt;white-space:pre-wrap;"> </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="color:black;font-size:11pt;white-space:pre-wrap;">Work Environment</strong></b><br><span style="font-size:11pt;white-space:pre-wrap;">This position typically operates in an office setting and manufacturing environment. This role requires use of standard office equipment and will require occasional travel to customer locations or facilities. This position may have exposure to</span><br><span style="font-size:11pt;white-space:pre-wrap;">outdoor weather conditions, noise, and non-climate-controlled environments. May require the use of personal protective equipment (PPE) depending on the environment. This is a fast-paced work environment and requires cross departmental collaboration with independent and team-based responsibilities. </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;"> </strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;">Benefits</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;">PDW values our team, and we offer a compensation package reflective of your experience and capabilities. Benefits include: </span></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Comprehensive BCBS medical, dental, and vision coverage; 80% sponsored by the company. </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Safe Harbor 401(K) with company match. </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Paid Parental Leave.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">A work environment that encourages teamwork and innovation.</span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">On-site gym at our Huntsville, AL and Denver, CO locations. </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Employer provided life insurance. </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Robust Employee Assistant Program (EAP). </span></li><li style="margin:3px 0px;font-size:11pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:11pt;white-space:pre-wrap;">Competitive salary, generous paid time off (PTO), and flexible leave options. </span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;"> </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><b><strong style="font-size:11pt;white-space:pre-wrap;">EEO Statement</strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;">PDW is an equal opportunity employer that upholds all federal and state non-discrimination laws. We ensure a fair and unbiased evaluation for employment for all qualified candidates regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, medical condition, disability, genetic information, veteran status, or any other characteristic protected by law. </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;'><span style="font-size:11pt;white-space:pre-wrap;"> </span></p></body></div>
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