Revenue Cycle Billing Supervisor at Rancho Health MSO, Inc
United States
$78k - $85k
<div><div><div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: "Segoe UI", "Segoe UI_MSFontService", sans-serif;font-size: 14.6667px;font-style: normal;font-weight: 400;text-align: left;text-indent: 0px;background-color: rgb(255, 255, 255);' id="isPasted"><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;' data-pasted="true"><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);">The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.</span></p><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><br></span></p><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);">The RCM Supervisor oversees daily operations of assigned revenue cycle functions, including billing, collections, and accounts receivable follow-up. This position is responsible for ensuring staff performance, accuracy, and productivity meet organizational goals. The Supervisor serves as a hands-on leader—working directly with AR Specialists, Payment Posters, and other team members to resolve complex issues, monitor KPIs, and maintain compliance with payer and regulatory requirements.</span></p><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;text-align:justify;line-height:90%;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><br></span></p><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;text-align:justify;line-height:90%;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><strong><span style="line-height: 90%;">Essential Job Duties:</span></strong></span><span style="font-size: 18px; line-height: 90%; font-family: arial, sans-serif;"><span style="color: rgb(0, 0, 0);"> Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"> </span></p><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;text-align:justify;line-height:90%;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"> </span></p><ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Supervise daily RCM operations for assigned functional areas such as claims follow-up, payment posting, denials, and patient financial services.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Monitor team workload and productivity, ensuring accuracy and timeliness of work.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Perform quality audits and provide feedback, training, and performance coaching to staff.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Collaborate with the RCM Manager to develop and implement process improvements that optimize reimbursement and reduce denials.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Assist with escalated payer issues, claim corrections, and appeals as needed.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Generate and analyze reports related to AR aging, denials, and cash flow to identify trends or issues.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Support new staff onboarding and training.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Maintain strong communication and collaboration across billing, front office, and clinical teams.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Ensure compliance with HIPAA, payer guidelines, and internal policies.</span></li></ul><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;text-align:justify;line-height:90%;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><strong> </strong></span></p><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;text-align:justify;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><strong>Required education and experience: </strong>The requirements listed below are representative of the knowledge, skills, and/or ability required. </span></p><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;text-align:justify;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><strong> </strong></span></p><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;text-align:justify;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><strong>Minimum Education required: </strong></span></p><ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred (or equivalent experience).</span></li></ul><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;text-align:justify;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><strong><em> </em></strong></span></p><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;text-align:justify;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><strong>Minimum Experience Required: </strong></span></p><ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">3–5 years of progressive experience in medical billing, AR follow-up, or related RCM roles.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">1+ year of supervisory or team lead experience preferred.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Experience with <strong>Epic</strong> and clearinghouse platforms such as <strong>Experian </strong>not required but preferred.</span></li></ul><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;text-align:justify;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><br></span></p><p style='margin:0in;font-size:16px;font-family:"Cambria",serif;text-align:justify;'><span style="font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);"><strong>Minimum Knowledge and Skills Required:</strong></span></p><ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Strong understanding of medical billing, coding, and payer reimbursement methodologies.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Excellent analytical and problem-solving skills.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Effective communicator and team motivator.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Proficient in Excel and reporting tools.</span></li><li style="margin: 0in; font-size: 18px; font-family: arial, sans-serif; line-height: 115%; color: rgb(0, 0, 0);"><span style="line-height: 115%;">Ability to work independently in a fast-paced, remote environment.</span></li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: "Segoe UI", "Segoe UI_MSFontService", sans-serif;font-size: 14.6667px;font-style: normal;font-weight: 400;text-align: left;text-indent: 0px;background-color: rgb(255, 255, 255);'><br></div></div></div></div>
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