Client Services Representative   at Registrar Corp

United States

<div><div><p><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Client Services Representative </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335557856":16777215,"335559685":0,"335559737":0,"335559738":0,"335559739":0,"335559740":279}"> </span></strong></p></div><div><p><em><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Remote| Full-Time | Base Pay: $20hr     </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></em></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Registrar Corp’s mission is to promote consumer health and safety by providing over 32,000 food, cosmetic, medical device, and drug clients in 180 countries with compliance software and services. We're a fast growing team spanning 21 offices worldwide and always looking for talented and dedicated professionals to join us.  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">If you are passionate about providing exceptional customer service, building client relationships, and project management, this may be the job for you!   </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></div><div><p><span style="text-decoration: underline;"><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Position Summary:  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></strong></span></p></div><div><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">As the Client Services Representative, you will play a critical role in delivering exceptional customer experiences while driving customer satisfaction and retention. You will build strong relationships with our clients, serving as a key point of contact and providing outstanding support across phone, email, and live chat. As a proactive problem-solver with a passion for helping others, you will ensure customers receive maximum quality and value from our products and services while enjoying a seamless and positive experience. You will also foster collaboration across teams, identify opportunities to improve customer retention and satisfaction, and help ensure the highest level of service delivery.  </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335557856":16777215,"335559685":0,"335559737":0,"335559738":0,"335559739":150,"335559740":279}"> </span></p></div><div><p><span style="text-decoration: underline;"><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Role Responsibilities:  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></strong></span></p></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Regularly interact with new, existing and potential customers across multiple services  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Maintain ongoing relationships with customers and ensure the retention of their business  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Implement polices and procedures to ensure high customer satisfaction  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="4" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Work closely with cross functional teams to assist in closing new and upsell opportunities  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Understand customer expectations and deliver desired results in a timely manner  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Ensure compliance with established processes and procedures for services and systems.  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Champion process optimization: Identify and implement creative solutions to streamline processes, reduce costs, and enhance efficiency.  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="8" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Engage with onshore and offshore resources to ensure attainment of service level agreements and delivery of high-quality results for ongoing projects and services.  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="9" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Work directly with partners, stakeholders, and customers to ensure clear communication and establish priorities.  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="10" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Support projects for new technology insertion and integration with current infrastructure.  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="11" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Provide onsite support as required and ensure coverage of operations resources during core business hours.  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Document Processing — Accurately manage document submissions, updates, and related administrative tasks while ensuring all information is complete and properly recorded. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><p><span style="text-decoration: underline;"><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Required Qualifications:  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></strong></span></p></div></div><div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="15" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Proven experience in customer relationship management, project management, and team leadership.  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="16" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Strong ability to work independently and collaboratively across teams  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="17" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Ability to thrive in a fast-paced, dynamic, and ambiguous environment, with effective multitasking skills.  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="19" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Excellent communication and interpersonal skills.  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="20" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Exceptional problem-solving skills and attention to detail. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="22" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">A customer-centric attitude with a passion for helping people. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></p></li></ul></div><div><p lang="EN-US"><span style="text-decoration: underline;"><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Preferred Qualifications </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></strong></span></p></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="24" data-list-defn-props="{"335552541":1,"335559683":0,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><div><p>Bilingual proficiency in English and Spanish preferred.</p></div></li></ul></div><div><p><span style="text-decoration: underline;"><strong><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Why Join Registrar Corp?  </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":150}"> </span></strong></span></p></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="23" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><p lang="EN-US"><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Remote flexibility working 930am-6pm EST Monday - Friday</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="23" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><p lang="EN-US"><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Base salary of $20hr</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="23" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Comprehensive benefits package including medical, dental, vision, mental health support, 401(k) with company match, paid time off, and professional development funds</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p></li></ul></div><div><ul role="list"><li role="listitem" aria-setsize="-1" data-leveltext="" data-font="Symbol" data-listid="23" data-list-defn-props="{"134225954":true,"134225961":true,"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><p><span lang="EN-US" xml:lang="EN-US" data-contrast="none">Fast paced, collaborative work environment</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":0}"> </span></p></li></ul><p><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":1,"335551620":1,"335557856":16777215,"335559738":0,"335559739":0}">#LI-REMOTE</span></p></div></div>