Email Marketing / Klaviyo Specialist for eCommerce Agency - Remote at Right Hook Digital

Worldwide

<p>Who We Are</p><p>Right Hook Digital is a growth marketing agency working with 7-8 figure DTC eCommerce brands across the US and Australia. We're a Premium Google and Meta Marketing Partner and a global team of 60+ and we're growing our email marketing team.</p><p><br />The Role</p><p>As a Klaviyo Email Specialist, you're the execution engine inside a retention pod. You work directly alongside a Retention Strategist to bring lifecycle strategies to life, building campaigns and flows, managing the content calendar, briefing designers and copywriters, and making sure every email that goes out is on-brand, on-time, and error-free.</p><p>This is not a strategy role - but it's the role that makes strategy real. If you're detail-obsessed, fast in Klaviyo, and take pride in flawless execution, you'll thrive here.</p><p>Primary Duties</p><ul><li>Build, schedule, and deploy email and SMS campaigns and flows in Klaviyo across a portfolio of US DTC brands</li><li>Set up and configure Klaviyo email and SMS accounts for new clients</li><li>Own the campaign calendar - keeping it current, flagging risks early, and making sure nothing slips</li><li>Write creative briefs for designers and copywriters, and manage the email design process from brief to approval</li><li>Pull and compile monthly performance reports across email and SMS accounts</li><li>Communicate directly with clients on campaign approvals, design feedback, and performance updates</li><li>Collaborate with your Retention Strategist and pod (designer, copywriter) on all client deliverables</li><li>Maintain a strong design eye - you're not building the emails, but you know when something looks off-brand</li></ul> <ul><li>Minimum 2 years of hands-on Klaviyo experience - campaigns, flows, segmentation, and reporting</li><li>Minimum 2 years of agency experience or managing multiple clients simultaneously</li><li>Strong attention to detail - you catch errors before they go live, not after</li><li>Clear written and verbal communication skills - you can write a concise client update or design brief without being asked twice</li><li>Strong project management skills - ClickUp experience is a plus</li><li>SMS experience (Klaviyo or Postscript) is a plus</li><li>Strong Excel or Google Sheets skills</li></ul> <ul><li>Work alongside world-class DTC retention strategists, paid social specialists, and eCommerce growth marketers every day</li><li>A dedicated pod structure - you're supported by a strategist and designer, not working in isolation</li><li>Access to ongoing training and account reviews with top retention practitioners and industry experts</li><li>Real career progression - we promote from within and are actively building this department</li><li>Exposure to a diverse portfolio of established DTC brands across fashion, health &amp; fitness, jewelry, beauty, and more</li><li>A tight-knit team culture built on Kaizen, openness, and genuine care for each other's growth</li><li>Flexibility in working hours with notice<br /><br />To Apply</li><li>Submit your resume, a brief cover letter, and a 2-minute intro video. Applications without a video will not be considered.</li></ul>