Head of People Operations at Slate

United States

Slate, a leader in facilities services for over two decades, is renowned for its commitment to quality and innovation. With a team of 250+ professionals and a national portfolio, Slate consistently exceeds industry standards, as recognized by ISSA. As Head of People Operations, you will play a pivotal role in supporting our hourly workforce across multiple markets, ensuring seamless HR operations and driving process improvements. Key responsibilities include: Own end-to-end HR operations for an hourly workforce, including onboarding, payroll, benefits administration, compliance, and employee records management. Manage recruiting and hiring pipelines from job postings through offers, scaling hiring plans as new markets open. Maintain accurate employee records and system integrity across HR tools such as Gusto, Jobber, and others; conduct regular audits and data reconciliation. Serve as the first point of contact for employee inquiries, resolving payroll and scheduling issues, and providing bilingual support to field teams (English/Spanish). Drive process improvements by diagnosing root causes of discrepancies, updating workflows, checklists, and training to ensure consistency and scalability. Required Qualifications: Bachelor's degree 3+ years of People Operations or HR experience Experience owning end-to-end HR operations for hourly workforces across multiple markets, including onboarding, payroll, benefits administration, compliance, and employee records management Proven experience running weekly payroll for hourly employees, including timesheet reconciliation and resolving payroll discrepancies Experience owning end-to-end recruiting pipelines from job posting through offer stage Experience as a sole HR/People Ops contributor, owning the full HR function for an organization Hands-on experience using Gusto for payroll processing Working knowledge of US wage and hour regulations for hourly employees Bilingual English and Spanish proficiency Currently authorized to work in the United States Preferred Qualifications: Hands-on experience with Workable (ATS) Proficiency with Google Sheets for HR operations reporting, audits, and data reconciliation Experience serving as the primary point of contact for employee inquiries for field teams, including resolving payroll and scheduling issues Flexible hours Remote work flexibility Professional development opportunities Employee assistance programs Supportive, inclusive company culture