Implementation Manager (Pharmacy Benefit Management) at SlateRx

United States

Position Overview:   * Position is responsible for the leading the process of conversion of PBM services to the company. * Includes managing relationships across various constituents and personalities, and across a variety of dynamics. * This individual will possess strong project management skills, communication (written and oral), and comprehensive pharmacy benefits knowledge across implementation steps. * Ability to assert credibility with HR decision makers and team, as well as third party advisors. * Take control of the room by keeping broad multi-constituent groups organized and on task. * Additional opportunities will be made available to the right candidate, including growth within the implementation department or across the organization in larger roles.   Supervisor:  Sr. Director, PBM Implementations Key Responsibilities: As an Implementation Manager, your key responsibilities will include:   * Serve as project manager through full implementation process, acting as “air traffic controller” and source of truth across all work steps – beginning with implementation kick-off and continuing through go-live and beyond. * Coordinate with internal teams and partners to manage completion of conversion steps on time and with efficient use of resources. * Serve as core point of contact for external constituents (client-based, advisor-based) through conversion process. * Ensure on-time completion of all milestones, maintenance of detailed implementation status plan, and advanced warning of any risks. * Balance competing priorities within and across client implementations. * Involve necessary teams to provide input, collateral, or other support on a case-by-case basis. * Always maintain frequent correspondence with all relevant parties.   Capabilities:   * Deep familiarity with PBM service model and associated steps for a conversion (Network, Formulary, Eligibility, Billing, Call Center, Account Service, File Transfer, etc.). * Experience building and maintaining relationships with third party advisors. * Experience working with Human resources-based decision makers and/or benefit advisors. * Proficiency in MS Office suite (Excel, PowerPoint, Word, in particular). * Effective communication skills, both written and verbal. * Strong work ethic and willingness to be nimble, flexible to drive projects to completion; heavily deadline-oriented with comfort in managing multiple competing priorities. * Ability to take direction and work independently while keeping relevant parties apprised.   Status:   * Position will be virtual (work from home) in an office-like environment.   Education:   * Associate’s or Bachelor’s degree is required; Master’s degree a plus.   Experience:   * 3-5 years minimum of previous experience in pharmacy benefits administration, operations, or related discipline.  Specific experience working with HR buyers (benefits manager, VPHR, etc.) and PBM implementations a plus.   Certifications and/or Licensure:   * Professional certification (PMP, CAPM, or like designation a plus, but not required).