Is the Senior Compliance & QA Specialist position at Spark Advisors fully remote?

Yes, this Senior Compliance & QA Specialist position at Spark Advisors is fully remote and you can work from anywhere in the world.

Is this a full-time or part-time Senior Compliance & QA Specialist role?

This is a full-time Senior Compliance & QA Specialist position at Spark Advisors.

What benefits does Spark Advisors offer for this position?

Spark Advisors offers the following benefits: Equity, Dental Insurance, Vision Insurance, 401k Matching, Paid Time Off, Remote Work, Parental Leave, Sabbatical.

What is the salary range for the Senior Compliance & QA Specialist position?

The salary range for this Senior Compliance & QA Specialist role is $85k - $115k.

How do I apply for the Senior Compliance & QA Specialist position at Spark Advisors?

You can apply for this Senior Compliance & QA Specialist position by clicking the "Apply Now" button on this page, which will take you to Spark Advisors's application portal.

Senior Compliance & QA Specialist at Spark Advisors

Worldwide

$85k - $115k

<div class="content-intro"><h2 id="about-heading" class="external-panel__heading">About Spark Advisors</h2> <div id="about-body" class="external-panel__trix-content external-panel__trix-content--colored"></div> <p>We're building healthcare tech for a system that desperately needs it.</p> <p>Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These aren’t just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable.</p> <p>Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems.</p> <p>Spark is fixing that. We’re the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 10,000+ brokers acquire, enroll, and support clients in their local communities.</p> <p>Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine’s Best Workplaces of 2025</p> <p>Healthcare is overdue for innovation. Let’s redefine what its future looks like — together.</p></div><h2 class="external-panel__heading">Summary</h2> <p>This role leads Spark's ongoing monitoring of its downline agencies, from risk-tiering methodology through corrective action, and owns the carrier-facing and executive-level reporting that documents Spark's oversight of its network. The Senior Specialist works closely with the Compliance & QA Supervisor and Head of Compliance and operates with a high degree of autonomy on day-to-day program decisions, escalating only complex or precedent-setting issues.</p> <p>This role is ideal for an experienced compliance professional who wants to lead an agency monitoring program, serves as a go-to subject matter expert for the department, and is comfortable representing compliance externally with carriers and internally with leadership.</p> <h2 id="responsibilities-heading" class="external-panel__heading">What You'll Do </h2> <ul> <li><strong>Downline Agency Monitoring & Risk Oversight (40%)</strong> <ul> <li><strong>Lead the Monitoring Framework:</strong> They lead the design and evolution of Spark's risk-based monitoring framework for downline agencies, including risk-tiering methodology and monitoring thresholds, operating with minimal day-to-day oversight from the Supervisor and Head of Compliance.</li> <li><strong>Cross-Functional Input:</strong> They partner with call quality and case management functions to ensure QA and case findings are incorporated into agency risk tiers.</li> <li><strong>Program-Level Trend Analysis:</strong> They independently analyze monitoring data to identify systemic or emerging agency-level risks, and bring findings and recommended program changes directly to the Head of Compliance.</li> </ul> </li> <li><strong>Carrier & Executive Reporting (25%)</strong> <ul> <li><strong>Own Carrier Reporting:</strong> They own the development of carrier-facing compliance reports summarizing Spark's oversight actions and outcomes for its downline agencies.</li> <li><strong>Own Executive Reporting:</strong> They build and maintain executive-level dashboards and reporting on agency monitoring performance for department and company leadership.</li> <li><strong>Carrier Point of Contact:</strong> They serve as a key point of contact for carrier partners on monitoring-related reporting requests.</li> </ul> </li> <li><strong>Corrective Action & Remediation (20%)</strong> <ul> <li><strong>Own Corrective Actions:</strong> They independently develop, negotiate, and manage Corrective Action Plans (CAPs) and Performance Improvement Plans (PIPs) for agencies and agents, including carrier-facing CAP submissions for high-risk cases.</li> <li><strong>Root Cause Analysis:</strong> They lead root cause analysis on significant compliance issues and translate findings into remediation plans and program-level improvements.</li> <li><strong>Coaching & Education:</strong> They design coaching materials and lead office hours to address emerging compliance issues across the program.</li> </ul> </li> <li><strong>Department SME & Cross-Functional Partnership (15%)</strong> <ul> <li><strong>Subject Matter Expertise:</strong> They serve as a subject matter expert for the Compliance department on CMS Medicare marketing and agent oversight requirements, fielding questions from across the team.</li> <li><strong>Mentorship:</strong> They mentor and advise less experienced compliance specialists on complex cases and monitoring decisions, without formal management authority.</li> <li><strong>Cross-Functional Representation:</strong> They represent compliance in cross-functional and carrier-facing discussions on downline agency oversight, including coaching and education efforts for agencies.</li> </ul> </li> </ul> <h2 id="skills-heading" class="external-panel__heading">What We're Looking For</h2> <ul> <li>Deep subject matter expertise in CMS regulations governing downline agency oversight, including CTM Rate and Non-CTM Founded Rate as risk-tiering inputs, and telephonic enrollment standards.</li> <li>Proven ability to independently lead and evolve an agency monitoring or risk-tiering program, not just execute within one.</li> <li>Strong analytical skills with the ability to translate raw data (call scores, case details) into insights and reports that inform program strategy and agency risk-tiering.</li> <li>Excellent coaching and mentoring skills, including upskilling less experienced compliance specialists.</li> <li>Highly organized, with an ability to manage and prioritize multiple complex workflows.</li> <li>Outstanding communication and interpersonal skills, capable of working effectively with agents, internal teams, leadership, and carrier partners.</li> <li>Proficiency with Google Workspace and experience with compliance workflow or case management software.</li> </ul> <h2>Compensation</h2><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><em>Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is </em><em>listed below</em><em>. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.</em></p></div><div class="title">Base Salary</div><div class="pay-range"><span>$85,000</span><span class="divider">—</span><span>$115,000 USD</span></div></div></div><div class="content-conclusion"><section class="pinpoint-block pinpoint-block--text careers-block careers-block--header careers-block--theme-secondary theme-secondary-background-color-ie-override"> <div class="external-content-wrap"> <div class="careers-block__inner"> <div class="frow frow--centered-column "> <div class="col-1-1 col-sm-6-7 col-md-4-5 col-lg-3-5"> <p><strong>Why you should join our team</strong></p> <p>By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.</p> <p>We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:</p> <ul> <li>Equity compensation</li> <li>Health care, including dental and vision through our PEO Sequoia</li> <li>Flexible work location; co-working available</li> <li>401k</li> <li>Paid Time Off</li> <li>Monthly Remote Work Stipend (help cover costs of home-office needs)</li> <li>Paid Parental Leave</li> <li>Up to 14 weeks for birthing parents</li> <li>Up to 8 weeks for non-birth parents</li> <li>11 paid holidays</li> <li>2 week sabbatical at 5 years of employment </li> <li>Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi</li> </ul> <p><strong>Compliance </strong></p> <p>Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit<a href="https://www.e-verify.gov/"> </a><a href="http://www.e-verify.gov">www.e-verify.gov</a>.</p> <p>Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S.</p> <p>At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.</p> <p><strong>AI Notice:</strong> We may use AI-enabled tools to assist with certain aspects of our hiring process. These tools do not replace human decision-making, and all employment decisions are made by qualified team members in compliance with applicable laws.</p> </div> </div> </div> </div> </section></div>

Apply Now

Remote Opportunity

Senior Compliance & QA Specialist

Join Spark Advisors as a senior professional working remotely from Worldwide. Explore the role, benefits, and apply in one place.

Senior Compliance & QA Specialist

Spark Advisors

Full Time

$85k - $115k

2 months ago

About Spark Advisors We're building healthcare tech for a system that desperately needs it. Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks.

Worldwide

Legal

Senior

Compliance Monitoring

CMS regulations

Data Analysis

+5 more

Job Description

About Spark Advisors

We're building healthcare tech for a system that desperately needs it.

Each year, millions of Americans deal with confusing changes to their Medicare plans that impact their prescriptions, access to care, and pocketbooks. These aren’t just inconveniences – they are potentially life-altering changes that leave seniors medically and financially vulnerable.

Independent Medicare advisors play a crucial role in guiding seniors through this complexity and helping them find the right coverage for their needs. But their ability to be effective healthcare advocates has long been hamstrung by broken tools and outdated systems.

Spark is fixing that. We’re the fastest-growing Medicare platform in the country, combining AI, an industry-leading CRM, and client services to transform how 10,000+ brokers acquire, enroll, and support clients in their local communities.

Join a talent-dense team from Square, Ramp, Yext, Oscar, and Cedar — backed by Primary Ventures and Viewpoint Ventures — that is serious about building technology to expand access to quality healthcare. We offer remote work, sabbaticals, company retreats, and other generous benefits that earned us recognition as one of Inc. Magazine’s Best Workplaces of 2025

Healthcare is overdue for innovation. Let’s redefine what its future looks like — together.

Summary

This role leads Spark's ongoing monitoring of its downline agencies, from risk-tiering methodology through corrective action, and owns the carrier-facing and executive-level reporting that documents Spark's oversight of its network. The Senior Specialist works closely with the Compliance & QA Supervisor and Head of Compliance and operates with a high degree of autonomy on day-to-day program decisions, escalating only complex or precedent-setting issues.

This role is ideal for an experienced compliance professional who wants to lead an agency monitoring program, serves as a go-to subject matter expert for the department, and is comfortable representing compliance externally with carriers and internally with leadership.

What You'll Do

Downline Agency Monitoring & Risk Oversight (40%)
- Lead the Monitoring Framework: They lead the design and evolution of Spark's risk-based monitoring framework for downline agencies, including risk-tiering methodology and monitoring thresholds, operating with minimal day-to-day oversight from the Supervisor and Head of Compliance.
- Cross-Functional Input: They partner with call quality and case management functions to ensure QA and case findings are incorporated into agency risk tiers.
- Program-Level Trend Analysis: They independently analyze monitoring data to identify systemic or emerging agency-level risks, and bring findings and recommended program changes directly to the Head of Compliance.
Carrier & Executive Reporting (25%)
- Own Carrier Reporting: They own the development of carrier-facing compliance reports summarizing Spark's oversight actions and outcomes for its downline agencies.
- Own Executive Reporting: They build and maintain executive-level dashboards and reporting on agency monitoring performance for department and company leadership.
- Carrier Point of Contact: They serve as a key point of contact for carrier partners on monitoring-related reporting requests.
Corrective Action & Remediation (20%)
- Own Corrective Actions: They independently develop, negotiate, and manage Corrective Action Plans (CAPs) and Performance Improvement Plans (PIPs) for agencies and agents, including carrier-facing CAP submissions for high-risk cases.
- Root Cause Analysis: They lead root cause analysis on significant compliance issues and translate findings into remediation plans and program-level improvements.
- Coaching & Education: They design coaching materials and lead office hours to address emerging compliance issues across the program.
Department SME & Cross-Functional Partnership (15%)
- Subject Matter Expertise: They serve as a subject matter expert for the Compliance department on CMS Medicare marketing and agent oversight requirements, fielding questions from across the team.
- Mentorship: They mentor and advise less experienced compliance specialists on complex cases and monitoring decisions, without formal management authority.
- Cross-Functional Representation: They represent compliance in cross-functional and carrier-facing discussions on downline agency oversight, including coaching and education efforts for agencies.

What We're Looking For

Deep subject matter expertise in CMS regulations governing downline agency oversight, including CTM Rate and Non-CTM Founded Rate as risk-tiering inputs, and telephonic enrollment standards.
Proven ability to independently lead and evolve an agency monitoring or risk-tiering program, not just execute within one.
Strong analytical skills with the ability to translate raw data (call scores, case details) into insights and reports that inform program strategy and agency risk-tiering.
Excellent coaching and mentoring skills, including upskilling less experienced compliance specialists.
Highly organized, with an ability to manage and prioritize multiple complex workflows.
Outstanding communication and interpersonal skills, capable of working effectively with agents, internal teams, leadership, and carrier partners.
Proficiency with Google Workspace and experience with compliance workflow or case management software.

Compensation

Our salary ranges are based on paying competitively for our company’s size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Spark. In accordance with New York City, Colorado, California, and other applicable laws, Spark is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity. A reasonable estimate of the current salary range is listed below. We expect most candidates to fall in the middle of the range. We also believe that your personal needs and preferences should be taken into consideration, so we allow some choice between equity and cash.

Base Salary

$85,000—$115,000 USD

Why you should join our team

By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:

Equity compensation
Health care, including dental and vision through our PEO Sequoia
Flexible work location; co-working available
401k
Paid Time Off
Monthly Remote Work Stipend (help cover costs of home-office needs)
Paid Parental Leave
Up to 14 weeks for birthing parents
Up to 8 weeks for non-birth parents
11 paid holidays
2 week sabbatical at 5 years of employment
Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi

Compliance

Spark is a proud participant in E-Verify. As part of our commitment to compliance, we use the E-Verify program to confirm the employment eligibility of all employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.

Furthermore, for security and compliance requirements, we’re unable to accommodate international remote work. While we fully support travel and time off, all work must be conducted from an approved location within the U.S.

At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

AI Notice: We may use AI-enabled tools to assist with certain aspects of our hiring process. These tools do not replace human decision-making, and all employment decisions are made by qualified team members in compliance with applicable laws.

Benefits

Equity
Dental Insurance
Vision Insurance
401k Matching
Paid Time Off
Remote Work
Parental Leave
Sabbatical

Skills

Compliance Monitoring

CMS regulations

Data Analysis

Root Cause Analysis

Agent oversight

Corrective action plans

Medicare marketing

Risk-tiering methodology

Ready to Apply?

Join Spark Advisors today

Salary Range

$85k - $115k

Posted 2 months ago

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

Senior System Support Specialist II (Medical Imaging - PACS / RIS)

Intelerad

Full Time

15 hours ago

Company Description At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one.

United Kingdom

Engineering

Backend Engineering

Mid

PACS

RIS

VNA

+5 more

Senior System Support Specialist II (Medical Imaging - PACS / RIS)

Intelerad

Full Time

15 hours ago

Company Description At Intelerad, we believe the path to answers in healthcare should be clear-whether you are waiting for a diagnosis or trying to expedite one.

United Kingdom

Engineering

Backend Engineering

Mid

PACS

RIS

VNA

+5 more

Staff Cloud Architect L4

Robots and Pencils

Contract

CAD 0.053k - CAD 0.074k

15 hours ago

Staff Cloud Architect APPLICATIONS FROM OUTSIDE CANADA & THE US WILL NOT BE CONSIDERED FOR THIS ROLE 6 month contract Company Overview Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture.

United States

Canada

Engineering

Backend Engineering

Staff

Cloud Architecture

AWS

Azure

+5 more

Special Assistant

Florida Democratic Party

Part Time

15 hours ago

Title: Special Assistant Location: Tallahassee, FL or remote Reports to: Executive Director Job Type: Part-time or Full-time Position Overview: We are seeking a proactive and organized staffer to join our team as a Special Assistant for at least twenty hours per week.

Worldwide

Engineering

Backend Engineering

Mid

Administrative Support

Scheduling

Calendar Management

+5 more

Senior Cloud Architect

Robots and Pencils

Full Time

$0.053k - $0.073k

16 hours ago

Senior Cloud Architect APPLICATIONS FROM OUTSIDE CANADA & THE US WILL NOT BE CONSIDERED FOR THIS ROLE Company Overview Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture.

United States

Canada

Engineering

Backend Engineering

Senior

Cloud Architecture

AWS

Python

+5 more

Staff Security Engineer

Robots and Pencils

Full Time

$0.056k - $0.077k

16 hours ago

Staff Security Engineer This position is remote based in the US Applicants outside of the US will not be considered for this role Company Overview Robots & Pencils is an applied AI engineering firm building the next frontier of business architecture.

United States

Engineering

Security Engineering

Staff

Cloud Security

Application Security

Threat Modeling

+5 more

Operations Coordinator

SBS Services Group (SSG)

Full Time

$0.022k - $0.026k

16 hours ago

Benefits: • 401(k) • Health insurance • Paid time off About the Role: SBS Services Group (SSG) is looking for a driven and detail-oriented Operations Coordinator to join our team in San Diego, CA.

United States

Operations

Mid

Operations Coordination

Project Management

Data Management

+5 more

CRM Operations Manager

MyFitnessPal

Full Time

$100k - $135k

16 hours ago

At MyFitnessPal, we believe good health starts with what you eat. We provide tools, resources and support to enable users to reach their health goals. We’re looking for a CRM Operations Manager to join the Lifecycle Marketing Team who will strengthen the data foundation and operational mechanics…

United States

Operations

Senior

Braze

Lifecycle Marketing

CRM operations

+5 more

Luxury Travel Consultant – Customer Experience (Remote)

ETS

Full Time

17 hours ago

About the Position Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences.

Worldwide

Design

Product Design

Entry

Customer Service

Communication

Interpersonal skills

+5 more

Insurance Agency Expansion Partner

Symmetry Financial Group

Full Time

17 hours ago

Location: Remote Position Job Type: Part-Time | Full-Time | Uncapped Commission Build a Business, Not Just a Job Are you looking for an opportunity where your effort directly impacts your income, growth, and future?

United States

Engineering

Backend Engineering

Entry

Financial Protection

Insurance

Wealth-building

+5 more

Staff Data Systems Architect

MyFitnessPal

Full Time

$160k - $220k

18 hours ago

At MyFitnessPal, we believe good health starts with what you eat. We provide tools, resources and support to enable users to reach their health goals. We are looking for a Staff Data Systems Architect to join the MyFitnessPal Data Engineering team.

United States

Data

Data Science

Staff

Systems Design

Data Platform Architecture

Data engineering

+5 more