Is the Area Service Manager position at Spartan X fully remote?

Yes, this Area Service Manager position at Spartan X is fully remote and you can work from anywhere in the world.

Is this a full-time or part-time Area Service Manager role?

This is a full-time Area Service Manager position at Spartan X.

What benefits does Spartan X offer for this position?

Spartan X offers the following benefits: Professional Development.

How do I apply for the Area Service Manager position at Spartan X?

You can apply for this Area Service Manager position by clicking the "Apply Now" button on this page, which will take you to Spartan X's application portal.

Area Service Manager at Spartan X

Worldwide

Apply Now

Remote Opportunity

Area Service Manager

Join Spartan X as a senior professional working remotely from Worldwide. Explore the role, benefits, and apply in one place.

Area Service Manager

Spartan X

Full Time

2 months ago

We're seeking an experienced Area Solar Service Manager to remotely lead and support our team of Solar Service Technicians across an assigned region. This role is responsible for driving performance, coaching technicians, resolving escalated service challenges, and ensuring every customer receives…

Worldwide

Engineering

Senior

Team Leadership

electrical troubleshooting

Remote team management

+5 more

Job Description

We're seeking an experienced Area Solar Service Manager to remotely lead and support our team of Solar Service Technicians across an assigned region. This role is responsible for driving performance, coaching technicians, resolving escalated service challenges, and ensuring every customer receives exceptional post-installation support.

The ideal candidate is an experienced leader with a strong background in residential solar operations who understands how to motivate teams, solve problems, and keep service operations running efficiently.

What You'll Do

Team Leadership

Lead, coach, and develop a team of Solar Service Technicians across an assigned region
Conduct regular one-on-one meetings, performance reviews, and coaching sessions
Monitor technician productivity, quality, and key performance metrics
Provide support and guidance to technicians throughout the workday
Foster a culture of accountability, safety, professionalism, and continuous improvement

Service Operations

Oversee daily service operations to ensure work orders are completed efficiently and on schedule
Partner with Dispatch, Customer Experience, Engineering, and the Electrical Service Center (ESC) to resolve service issues
Prioritize escalated service requests and assist with complex problem resolution
Remove operational roadblocks that impact technician productivity
Ensure service documentation is accurate, complete, and submitted on time

Customer Satisfaction

Support the resolution of escalated customer concerns
Ensure service technicians deliver an exceptional customer experience
Monitor service quality and identify opportunities for operational improvement
Drive timely completion of warranty, maintenance, and corrective service work

Operational Excellence

Analyze service metrics and identify trends affecting performance
Develop action plans to improve efficiency, response times, and first-time fix rates
Assist with recruiting, onboarding, and training new Service Technicians
Promote adherence to company policies, safety standards, and operational procedures

What We're Looking For

5+ years of residential solar experience
Previous leadership experience managing field technicians or service teams
Strong understanding of residential solar systems and electrical troubleshooting
Proven ability to lead and motivate remote teams
Excellent communication and conflict resolution skills
Strong organizational and time management abilities
Ability to prioritize multiple service issues in a fast-paced environment
Experience using CRM, field service management, and project management software
Proficiency with Microsoft Office and Google Workspace

Preferred Qualifications

Journeyman or Master Electrician license preferred
Previous experience managing remote service operations
NABCEP certification is a plus
Experience with Enphase, SolarEdge, Tesla, and other residential solar technologies
Multi-state service management experience preferred

What We Offer

Competitive salary based on experience
Fully remote position
Monday–Friday schedule
Leadership role with opportunities for advancement
Collaborative team environment
Ongoing professional development and leadership training

Why SpartanX?

Our Service Technicians are the face of SpartanX after installation, and they deserve strong leadership behind them. As a Area Solar Service Manager, you'll provide the coaching, direction, and support that empowers technicians to succeed while ensuring homeowners receive exceptional service every step of the way.

If you're a leader who thrives on developing people, improving operations, and delivering outstanding customer experiences, we'd love to hear from you.

Solar Done Right.

Legal Disclaimer

SpartanX is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.

Benefits

Professional Development

Skills

Team Leadership

electrical troubleshooting

Remote team management

Conflict Resolution

CRM software

Field Service Management

Project management software

Residential Solar Operations

Ready to Apply?

Join Spartan X today

Posted 2 months ago

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