Director of Engineering - CRM at Storable

United States

$200k - $250k

About the Role We are seeking an experienced and visionary Director of Engineering to lead engineering excellence across our high-impact product vertical of CRM products at a fast-growing, AI-first SaaS company. This is a senior leadership role at the intersection of people, technology, and delivery — responsible for shaping how we build, who builds it, and how fast we move. You will own the full technical lifecycle of your vertical: from architecture and system design to team performance and delivery cadence. You will be a champion for modern AI Engineering Development Methodology, embedding AI-assisted workflows, tooling, and thinking into the DNA of your teams. What You’ll Do Technical Leadership & Architecture Own end-to-end technical strategy for your product vertical, aligning architecture decisions with business and product goals Drive system design, scalability planning, and architectural governance across your engineering teams Establish and evolve engineering standards, patterns, and best practices for a cloud-native, SaaS environment Lead technical design reviews, ensuring quality, security, and performance considerations are embedded from inception Evaluate and introduce emerging technologies — particularly AI/ML platforms, LLM integrations, and AI-enabled developer tooling People Leadership & Organizational Development Hire, develop, and retain high-performing engineering talent across multiple squads or pods within your vertical Build a culture of psychological safety, continuous learning, and engineering craft Provide coaching, career development, and growth paths for engineers at all levels (IC to Staff/Principal) Foster an inclusive team environment that values diverse perspectives and ways of working Manage engineering managers and/or senior technical leads, investing in their development as leaders Delivery Excellence & Operational Rigor Own delivery outcomes for your vertical — velocity, quality, reliability, and predictability Partner with Product Management to translate roadmaps into technical plans with clear milestones and risk identification Drive agile or continuous delivery practices, continuously improving team flow and cycle times Define and track engineering KPIs (DORA metrics, defect rates, on-call burden, etc.) and hold teams accountable to them Oversee incident response, post-mortems, and systemic reliability improvements AI Engineering & Innovation Champion AI Engineering Development Methodology across your vertical, including: AI-assisted code generation, review, and documentation workflows (e.g., GitHub Copilot, Cursor, Claude Code) LLM integration patterns, RAG architectures, and AI-powered product features Prompt engineering and evaluation frameworks embedded in the SDLC AI observability, responsible AI practices, and guardrails in production systems Drive experiments with agentic engineering workflows to accelerate development throughput Stay current with the AI/ML ecosystem and serve as a thought partner to CTO and product leadership on AI strategy What We’re Looking For Required Experience 10+ years of software engineering experience, with at least 5 years in engineering leadership roles Proven track record managing engineering managers and multi-team organizations Experience working in a high-growth B2B SaaS or large-scale enterprise environment with multi-tenant architecture Deep experience building and scaling SaaS products in cloud environments (AWS, GCP, or Azure) Strong foundation in distributed systems, API design, data architecture, and DevOps/SRE practices Demonstrated ability to balance technical vision with practical delivery execution Track record of building and sustaining high-performing, inclusive engineering cultures Preferred Qualifications Experience with AI Engineering Development Methodology, LLMOps, or AI-native product development Familiarity with modern AI tooling: LangChain, LlamaIndex, vector databases, fine-tuning workflows Hands-on experience integrating AI/ML capabilities into commercial software products Background in building platform capabilities (internal developer platforms, shared services) Prior experience as a Staff/Principal Engineer or Architect before transitioning to leadership All applicants must be currently authorized to work in the United States on a full-time basis. Storable is a fully distributed company, but is currently only registered for employment in certain states. To be eligible for employment, you must reside in the following states: AL, AZ, CA, CO, CT, FL, GA, ID, IL, IN, IA, KS, LA, MD, MA, MI, MN, MO, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WY. About Us: At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments, and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. As we continue to grow, we are embracing an AI-forward approach by thoughtfully integrating intelligent automation, advanced analytics, and data-driven insights into our platform and operations to help our customers and teams operate smarter, move faster, and win more than ever before. Benefits and Perks: Generous health coverage for you and your family, including fully paid short- and long-term disability coverage and two-times base salary life insurance. 401(k) match after 60 days, 100% vested after 1 year. Employer contribution to your HSA, plus an HRA to help offset your deductible. Instant access to flexible vacation. We trust you, so we have a ‘take what you need’ vacation policy. Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things. 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events. 8 hours of Rest, Relax, Recharge time to care for your mental health. Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops Fully paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively. ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment. Caregiver Leave: four weeks of fully paid time away from work to care for aging dependents or family members, if needed. $50 monthly home data stipend, plus a home office sign-on bonus of $250. Fertility care support options to help in your journey towards parenthood. Access to financial experts to help you make informed decisions and achieve your financial goals. Direct Student Loan Payment Program, some qualifications and eligibility rules apply. Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities. Important Notice: To protect yourself from fraudulent activities, please consider the following: - Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria. - No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag. - Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification. Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com Pay Transparency at Storable At Storable, we believe in the power of transparency to help our employees Do More and Win More. We value our employees and want to ensure equity and fairness in compensation, which is why we make sure to include the salary range or hourly rate in each job posting.The range listed below is reflective of the base salary market potential for the role over time. The compensation we will offer for this role is within this range and is based on our internal budget along with your skills and experience level. Please talk to your recruiter about the variable pay plan and earning potential for this role. Potential Pay Range $200,000—$250,000 USD