Risk Operations Analyst at Stripe

Worldwide

$89k - $133.4k

<h2><strong>Who we are </strong></h2> <h3><strong>About Stripe</strong></h3> <p><span>Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.</span></p> <h3><strong>About the team</strong></h3> <p>Partner Risk Operations (PRO) is responsible for managing the risk relationships spanning across global payment method, card, and financial partners. It is our mission to build operational controls to mitigate user and partner risk and enable strategic development opportunities. </p> <h2><strong>What you’ll do</strong></h2> <p>As a Risk Operations Analyst you will be working to ensure our policies, operations, and workflows align to the needs of our financial partners You will be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you will influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.  </p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions</li> <li>Evaluate merchants, from successful venture-backed startups to well established institutions, by assessing suitability to process on Stripe</li> <li>Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and balancing user experience with compliance requirements</li> <li>Effectively and clearly communicate with other Stripes, Stripe's users, and Stripe's financial partners</li> <li>Identify trends and further report these to cross functional teams to enhance detection systems</li> <li>Contribute to projects to enhance and optimize due diligence strategy systems and tools</li> <li>Help build and scale processes across the risk operations eco-system</li> <li>Identify gaps in current systems, policies and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders</li> </ul> <h2><strong>Who you are</strong></h2> <p><span>We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</span></p> <h3><strong>Minimum requirements</strong></h3> <ul> <li>At least 5+ years of experience in risk management, compliance, or financial operations</li> <li>Strong analytical and problem-solving skills</li> <li>Excellent communication skills, both written and verbal</li> <li>Ability to work independently and collaboratively in a fast-paced environment</li> <li>Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them</li> <li>Can analyze feedback patterns and use these insights to drive process and product improvements</li> <li>Payment Compliance &amp; Security: Experience with PCI-DSS implementation, MCC classification and monitoring, and card brand compliance programs</li> <li>Third-Party Risk &amp; KYB: Experience with in TPA/marketplace compliance oversight, KYB processes including business verification and beneficial ownership identification, and ongoing due diligence procedures</li> <li>Policy Development &amp; Regulatory Knowledge: Proven track record developing compliance policies and procedures for payment processing environments</li> <li>Risk Assessment: Experience conducting merchant risk assessments, transaction monitoring, and implementing risk-based compliance controls</li> <li>Operational Management &amp; Scaled Operations: Experience driving operational outcomes and managing large-scale operations through vendor partnerships, third-party integrations, and automated solutions to achieve efficiency and scalability in compliance processes</li> </ul> <h3><strong>Preferred qualifications</strong></h3> <ul> <li><span>Data analysis tools such as SQL</span></li> </ul> <h2> Hybrid work at Stripe </h2> <p>This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).</p> <h2> Pay and benefits </h2> <p> The annual US base salary range for this role is $89,000 - $133,400. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process. </p> <p>Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.</p> <h2> We look forward to hearing from you </h2> At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.