Is the IT OPERATIONS MANAGER position at TAS United fully remote?

Yes, this IT OPERATIONS MANAGER position at TAS United is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time IT OPERATIONS MANAGER role?

This is a full-time IT OPERATIONS MANAGER position at TAS United.

What is the salary range for the IT OPERATIONS MANAGER position?

The salary range for this IT OPERATIONS MANAGER role is $85k - $100k.

How do I apply for the IT OPERATIONS MANAGER position at TAS United?

You can apply for this IT OPERATIONS MANAGER position by clicking the "Apply Now" button on this page, which will take you to TAS United's application portal.

IT OPERATIONS MANAGER at TAS United

United States

$85k - $100k

<div>IT Operations ManagerCompany: TAS United Location: Remote (US residents only) Reports to: Chief Technology Officer (CTO) Team: Leads a three-person IT team; partners closely with our GRC/compliance lead Salary: $85,000 – $100,000, commensurate with experienceAbout TAS UnitedTAS United is a technology-focused call center and telephone answering service specializing in medical clients, with offices in Texas and Puerto Rico. We operate a high-availability, HITRUST- and PCI-compliant environment where technology is central to how we deliver — from our Azure cloud to the AI voice automation shaping our next generation of service.The RoleWe need a player-coach: a leader who mentors and directs a small team and stays hands-on — designing solutions, troubleshooting alongside the team, and making sound technical calls. This is not a hands-off management position.You'll own the day-to-day operation of our full IT stack, reporting to our CTO — who remains a strategic partner while trusting you to run the operation. We're a 24/7 service: the IT team shares on-call, and this role is the escalation point.What You'll Do<ul style="margin-bottom:0in;margin-top:0in;" type="disc"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'>Lead the team. Manage, mentor, and set priorities for a team spanning applications, infrastructure/telecom, and on-site call center support.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'>Own the Azure environment. Windows/Linux VMs, failover clustering, Entra Domain Services/AD, VNets and NSGs, VPN (P2S/S2S), Front Door, App Gateway, App Service Environment, Key Vault, Azure SQL, Site Recovery, IaC, and Microsoft 365.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'>Own security and networking. Enterprise firewalls plus our SIEM, DLP, RMM, and MDM platforms.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'>Support compliance. Partner with our GRC lead — who owns policy and audits — by maintaining technical controls and gathering evidence for HITRUST and PCI.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'>Keep telecom running. Asterisk, SIP trucking, and call center telephony.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'>Advance AI initiatives. Support our production AI voice agents — already handling live calls — and the growing automation built around them.</li></ul>What We're Looking ForIn priority order:<ol style="margin-bottom:0in;margin-top:0in;" start="1" type="1"><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'>Leadership and communication — proven team leadership and clear, confident English communication, written and verbal, with technical and non-technical audiences.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'>Security and networking — strong background in firewalls, VPNs, segmentation, and monitoring.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'>Azure — real production depth across a meaningful portion of our stack.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'>Call center and telecom — including Asterisk and SIP trunking.</li><li style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:"Aptos",sans-serif;'>Compliance familiarity (preferred) comfort in regulated environments (HITRUST, PCI, or similar).</li></ol>Education: Bachelor's preferred, or equivalent hands-on experience. Certifications a plus: Azure (AZ-104/AZ-305), security (CISSP, CCSP, Security+), networking (Juniper JNCIA/JNCIS, Cisco CCNA/CCNP).TAS United is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. </div>

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Remote Opportunity

IT OPERATIONS MANAGER

Join TAS United as a senior professional working remotely from United States. Explore the role, benefits, and apply in one place.

IT OPERATIONS MANAGER

TAS United

Full Time

$85k - $100k

2 months ago

IT Operations Manager Company: TAS United Location: Remote (US residents only) Reports to: Chief Technology Officer (CTO) Team: Leads a three-person IT team; partners closely with our GRC/compliance lead Salary: $85,000 – $100,000, commensurate with experience About TAS United TAS United is a…

United States

Operations

Senior

Team Leadership

Azure

Network Security

+5 more

Job Description

IT Operations Manager

Company: TAS United
Location: Remote (US residents only)
Reports to: Chief Technology Officer (CTO)
Team: Leads a three-person IT team; partners closely with our GRC/compliance lead
Salary: $85,000 – $100,000, commensurate with experience

About TAS United

TAS United is a technology-focused call center and telephone answering service specializing in medical clients, with offices in Texas and Puerto Rico. We operate a high-availability, HITRUST- and PCI-compliant environment where technology is central to how we deliver — from our Azure cloud to the AI voice automation shaping our next generation of service.

The Role

We need a player-coach: a leader who mentors and directs a small team and stays hands-on — designing solutions, troubleshooting alongside the team, and making sound technical calls. This is not a hands-off management position.

You'll own the day-to-day operation of our full IT stack, reporting to our CTO — who remains a strategic partner while trusting you to run the operation. We're a 24/7 service: the IT team shares on-call, and this role is the escalation point.

What You'll Do

Lead the team. Manage, mentor, and set priorities for a team spanning applications, infrastructure/telecom, and on-site call center support.
Own the Azure environment. Windows/Linux VMs, failover clustering, Entra Domain Services/AD, VNets and NSGs, VPN (P2S/S2S), Front Door, App Gateway, App Service Environment, Key Vault, Azure SQL, Site Recovery, IaC, and Microsoft 365.
Own security and networking. Enterprise firewalls plus our SIEM, DLP, RMM, and MDM platforms.
Support compliance. Partner with our GRC lead — who owns policy and audits — by maintaining technical controls and gathering evidence for HITRUST and PCI.
Keep telecom running. Asterisk, SIP trucking, and call center telephony.
Advance AI initiatives. Support our production AI voice agents — already handling live calls — and the growing automation built around them.

What We're Looking For

In priority order:

Leadership and communication — proven team leadership and clear, confident English communication, written and verbal, with technical and non-technical audiences.
Security and networking — strong background in firewalls, VPNs, segmentation, and monitoring.
Azure — real production depth across a meaningful portion of our stack.
Call center and telecom — including Asterisk and SIP trunking.
Compliance familiarity (preferred) comfort in regulated environments (HITRUST, PCI, or similar).

Education: Bachelor's preferred, or equivalent hands-on experience. Certifications a plus: Azure (AZ-104/AZ-305), security (CISSP, CCSP, Security+), networking (Juniper JNCIA/JNCIS, Cisco CCNA/CCNP).

TAS United is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills

Team Leadership

Azure

Network Security

firewalls

VPN

Asterisk

SIP trunking

Compliance

Ready to Apply?

Join TAS United today

Salary Range

$85k - $100k

Posted 2 months ago

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