Global Privacy Director at TaskUs

Worldwide

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What does the Director, Global Privacy Counsel really do? As the Global Privacy Director, you will be the primary architect of our global data protection strategy. In a world of evolving AI regulations and complex cross-border data flows, you will ensure that TaskUs remains a trusted fortress for our clients’ and employees’ data. You won’t just manage a checklist; you will lead a global privacy. team to integrate "Privacy by Design" into our newest AI-driven services and digital operations. Key Responsibilities Strategic Leadership: Develop and execute a global privacy roadmap that aligns with TaskUs’s rapid growth and expansion into new markets (including North America, Europe, Asia, and Latin America). Regulatory Guardrail: Act as the subject matter expert on global privacy laws including GDPR, CCPA/CPRA, LGPD, and VCDPA, as well as emerging AI-specific regulations. Commercial Support & Negotiations: Partner with Sales and Legal to negotiate complex Data Processing Addendums (DPAs) and represent TaskUs’s privacy program during high-stakes client audits and RFPs. AI & Innovation Oversight: Partner with the Product and AI Operations teams to ensure our use of generative AI and machine learning models is ethical, transparent, and compliant with our Global AI Policy. Privacy by Design: Embed privacy requirements into the lifecycle of new product development and client onboarding processes. Third-Party Governance: Oversee the privacy due diligence and lifecycle management of all third-party vendors and sub-processors to ensure downstream compliance. Incident Management: Lead the Global Privacy Incident Response Team, ensuring swift, compliant, and transparent handling of any potential data breaches. Audit & Compliance: Oversee Data Protection Impact Assessments (DPIAs) and manage third-party privacy audits (e.g., SOC2, ISO 27001, ISO 27701) in collaboration with InfoSec. Advocacy & Training: Foster a culture of privacy awareness across our global frontline, ensuring our "People-First" mission extends to how we protect individual data rights. People Leadership & Development: Lead and scale a multidisciplinary global privacy team. You will be responsible for workload distribution, professional development, and performance management, ensuring the team is equipped to support a 24/7 global business model. Qualifications Experience: 10+ years of experience in data privacy, legal, or compliance, with at least 5 years in a global leadership role—ideally within the BPO, SaaS, or Tech sectors - directly managing and developing diverse teams of privacy professionals across multiple jurisdictions. Education: JD or equivalent advanced degree preferred; Bachelor’s degree in Law, IT, or Business required. Certifications: CIPP/E, CIPP/US, and CIPM (IAPP) certifications are highly preferred. Technical Fluency: Deep understanding of how data flows through modern cloud infrastructure and AI/ML pipelines. Global Mindset: Experience managing remote, multicultural teams and navigating the nuances of international labor and data laws. "Ridiculously Good" Traits Agility: You thrive in a fast-paced environment where "the way we’ve always done it" is constantly challenged. Emotional Intelligence: You can translate complex legal jargon into actionable insights for clients, frontline managers, and C-suite executives. Integrity: You believe that protecting data is a fundamental way to protect the Team. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/. Click here to learn more about our #RidiculouslyGood Culture & life at TaskUs. At TaskUs, we put our frontline first, period. We have state-of-the-art workspaces, top-notch benefits, and some of the best teammates in the world. No matter where you are around the globe, we invest in you and your career growth. Join Us! Let's change the way the world works. TaskUs is looking for ridiculously good talent, and we are excited that you are considering TaskUs for your next career step. In doing so, we take your security and safety very seriously to ensure as part of the hiring process. Here are a few things that are important to know about our company and recruiting process: You will never be asked for payment information or banking information during the application or interview process. We WILL NOT ask you for your national ID number (Social Security or Government ID) or date of birth when applying for a position with us Please be aware that scammers may try to take advantage of you by impersonating TaskUs or TaskUs employees in order to access money or personal information and offer false employment opportunities in our name. We have identified several clues to watch out for to help you identify and avoid recruiting scams: TaskUs will never ask for financial information of any kind or for payment of money during the job application process.We do not require any financial, credit card or bank account information and/or any payment of any kind in order to be considered for employment. If you are asked to pay for things like equipment fees, travel fees, or some other deposit or application-processing fee, even if claimed you will be reimbursed, this is not Us. It is a scam. TaskUs does not require personal information including Social Security Number, National ID, Government ID or date of birth as part of the application process. We may ask for basic contact information such as your email address, phone number, and/or home address to ensure we can contact you. If you were contacted by a third-party organization claiming to represent TaskUs or hiring on behalf of TaskUs, or if you were contacted in a chat room such as Google Hangouts, Freelancer.com or Telegram app, you should be careful in sharing any information. TaskUs official chat room is located on our Careers website (taskus.wd1.myworkdayjobs.com/Careers). This is the only chat room where you will find our recruiters.