Educational Program Lead at Tekmetric

United States

About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported. About the Role The next generation of automotive technicians is being trained right now — in trade schools, technical colleges, and vocational programs across the country. Our mission is simple: when those students walk into their first shop, Tekmetric should already be the platform they know. We're building a direct pipeline from the classroom to the workforce, and this role is at the center of that effort. This is a zero-to-one role. There is no existing playbook, no established process, and no template to follow — that's the opportunity. You'll be building the foundation of Tekmetric's education program from scratch, alongside our field rep and VP of Business Development. The strategy will shift as we learn. Priorities will reorder. What works in one territory may not work in the next. If you need a defined lane and a clear map, this role will frustrate you. If the chance to draw the map is what excites you, keep reading. What You'll Do Partner with the field rep and VP of BD to identify and open relationships with trade schools, technical colleges, and vocational training programs Help nurture relationships with program directors, instructors, and school leadership — supporting the field rep with research, outreach, and follow-through Build curriculum-ready materials — lesson plans, case studies, and lab exercises — in close collaboration with early-adopter instructors Design and maintain a library of tutorials, quick-start guides, and sandbox environments that make it easy for instructors to onboard and teach with Tekmetric confidently Equip our sales and partnerships teams with the education narrative, helping them speak to workforce development in customer conversations Surface partner success stories and impact metrics for use across Marketing, PR, social, and brand campaigns Gather feedback from instructors and students to continuously refine our messaging, positioning, and program structure Document everything — learnings, wins, dead ends — and turn it into a repeatable playbook for national expansion What You'll Bring: Proven experience in prospecting, outreach, and relationship-building (prior BD experience preferred) Excellent written and verbal communication skills, especially in environments where the message is still being figured out A high-ownership mindset — you don't wait for direction, and you're energized by building something from nothing Comfort with ambiguity and a willingness to pivot — strategies will change, priorities will shift, and early assumptions will get rewritten. You see that as part of the work, not a frustration Curiosity and coachability — you learn fast, ask the right questions, and adapt quickly Bonus: interest or background in partnerships, education, workforce development, or the automotive industry Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we’re invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard-working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Tekmetric will never ask for your personal financial or banking information or require any financial commitment as part of our candidate search or application process. No job offers will be made without a formal interview process. All legitimate Tekmetric job postings are listed at tekmetric.com/careers. Recruiter communications come from @tekmetric.com email addresses. 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