Bilingual Associate Account Manager (EN/FR) at TFG Financial Corporation
Canada
CAD 50k - CAD 52k
<div><p><strong>Fluency in both English and French is required.</strong></p><ul data-pasted="true"><li>Job type – Permanent, full time</li><li>Location – Remote (within Canada)</li><li>Working hours – Standard business hours PST</li></ul><p><span style='color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", "Helvetica Neue", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;' data-pasted="true">Salary - $50,000.00 (not inclusive of bonus or commission)</span></p><p><strong>Your Talent, Your Terms | Results, Recognition and Rewards</strong></p><p><strong>What’s the job:</strong></p><p>The Associate Account Manager works closely with a team of Account Managers to contribute to TFG’s ongoing profitable and sustainable growth by facilitating inbound/outbound calling and contact with new and existing sales channel customers to target equipment finance opportunities. The position will interact with both external customers as well as internal stakeholders. The Associate Account Manager is responsible for supporting a team of Account Managers with their book of customers through the sales funnel, net new customer acquisitions, foster relationships of existing customers, and provide equipment financing solutions to customers across North America. </p><p><strong>What you’ll be doing: </strong></p><ul><li>Assist with the execution of sales strategies for the sales channel and contribute to its success</li><li>Establish net new relationships with customers over the phone while expanding on existing customer relationships with previously funded customers</li><li>Support a team of Account Managers in negotiating with potential clients the terms of financial packages, including assisting in selling the terms of credit approvals and closing financing transactions, with a focus on meeting and exceeding volume quotas and over-rate targets</li><li>Strategically advise the customer on their financing options and competitive solutions provided by lenders</li><li>Strategically work with multiple lending sources to achieve the highest approval rate possible</li><li>Make outbound calls to customers where applications have been submitted and information is required</li><li>Provide customers with the necessary information to complete new credit applications and credit packages</li><li>Respond to incoming inquiries and assist where applicable in negotiating approval terms commensurate with the quality of the application</li><li>Assist a team of Account Managers with processing loan applications while following application guidelines and ensuring all outstanding loan related information is collected</li><li>Provide details of approved applications and can be responsible for assisting in the sale of ancillary products such as insurance and other such products that TFG may introduce</li><li>Update CRM with new prospects, change of status, contact information and notes or activities</li><li>Maintain a strong working knowledge of our lender programs</li><li>Troubleshoot deficiencies in funding or other aspects that arise in the sale/transaction process</li><li>Exceed personal monthly, quarterly, and annual financial revenue targets</li><li>Support ongoing department initiatives as directed by manager</li></ul><p><strong>What you bring:</strong></p><ul><li>A strong sense of integrity, professionalism and a results-oriented attitude to continually improve processes and systems, enhance efficiency, and contribute to overall organizational success</li><li>Works well under pressure to meet ongoing and overlapping deadlines within short time constraints</li><li>Advanced communication skills and comfortable interacting with customers and external partners</li><li>Ability to work in a fast-paced environment</li><li>You thrive in an environment that involves multitasking, organization and changing priorities</li><li>Advanced skills with Microsoft Office products</li><li>Recent graduate looking to start a career in equipment finance and/or sales</li><li>Previous sales experience is an asset however not a requirement</li><li>Fluency in English and French required</li></ul><p><strong>Why join TFS:</strong></p><p>TFS’ culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. </p><p>As part of the Travelers Group of Companies, Travelers Financial Solutions is one of North America’s most innovative and fast growing independent financing and leasing solutions providers. Together with its affiliates, TFS provides automotive, equipment, aircraft and other asset based financing solutions to the North American market. TFS is focused on delivering best in class, full spectrum financing solutions to OEMs, dealerships and marketplaces.</p><p><strong>Results, Recognition, and Rewards: </strong>At TFS, we are driven by results and committed to recognizing and rewarding your achievements. Through performance-based rewards and growth opportunities, your contributions are valued and acknowledged, motivating you to continue excelling in your role.</p><p><strong>Growth opportunities and supportive leadership: </strong>Our leaders are committed to your professional growth and success. They provide guidance, resources to help you develop your skills, expand your knowledge, and achieve your career goals within the organization.</p><p><strong>Employer paid benefits:</strong><strong> </strong>At TFS, we prioritize the well being of our team by offering a comprehensive benefits package. Our medical and dental plan includes vision care and life insurance, ensuring you and your dependents have the coverage you need. </p><p><strong>Employee Investment Program:</strong> We believe in helping you achieve your financial goals. Our investment program offers the choice of RRSP, TFSA, and Cash accounts. To further support your savings, TFS provides a company matching program, helping you grow your investments more effectively.</p><p><strong>Promoveo: </strong>TFS celebrates choice and offers the ability to work in office (Vancouver, BC), hybrid or remote (for most roles). We know that our team members are the most important part of our business and we trust in our team members to work in a way that provides them the ability to succeed in their work. </p><p>TFS is an equal opportunity employer and employs team members without regard to Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or any other protected personal characteristic. Accommodations are available on request for candidates taking part in all aspects of the recruitment process. If needed, please notify our Talent Acquisition Team.</p><p>Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all decisions and determinations are made exclusively by the hiring team.</p><p>This job posting is for an existing vacancy within the organization.</p><p style="margin-left:0in;" data-pasted="true">Offers of employment are conditional upon satisfactory completion of background screening, including references, criminal and credit checks, conducted in accordance with applicable privacy laws.</p></div>
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