Operations Associate Attorney at The Lisinski Law Firm
United States
$80k - $90k
<meta><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="font-size:18pt;white-space:pre-wrap;">About the Role</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">The Operations Associate supports the Legal Operations Department by facilitating communication between operations and legal teams, handling client escalations, coordinating legal training, and ensuring legal consistency across teams. This role serves as the link between attorneys and operations, maintaining scripts and legal resources, triage client inquiries, and ensuring firm policies and USCIS guidance are consistently applied. The Operations Associate also serves as a legal subject matter expert (SME) for projects within the operations area they support.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">The ideal candidate will have prior experience in immigration law, be goal-oriented, able to follow detailed instructions, and motivated to help our clients obtain documents and stay united with their families. There is an opportunity for career growth and additional responsibilities with strong performance.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="font-size:18pt;white-space:pre-wrap;">Your Key Contributions</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Handle client escalations independently and escalate questions to legal leadership following Standard Operations Procedures and when firm risk is identified.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Escalate firm risk and policy-related questions to legal leadership for review and resolution.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Ensure scripts, FAQs, and client communication process are documented, current and accurate.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Surface refund or contract issues to the appropriate owners and route sensitive client escalations appropriately.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Partner with Staff Attorneys to maintain up-to-date legal guidance. Capture and document changes to USCIS policy and firm standards within workflows, training materials, and knowledge bases.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Meet established goals while supporting firmwide operational priorities.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Coordinate legal training. Reinforce existing training, refreshers, and ensure consistent application of new guidance across operational teams.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Perform legal research on immigration law topic.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Serve as the Legal SME for operational projects, supporting process mapping, policy alignment, and implementation within assigned teams.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Support process documentation and continuous improvement projects within the department.</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="font-size:18pt;white-space:pre-wrap;">What Makes You a Great Fit</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">The candidate should have a J.D. degree from an ABA-approved law school and be an active member in good standing of a state bar.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Prior immigration experience required.</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">3-6+ years of immigration experience</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Bilingual (English/Spanish) preffered</span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Experience using a case management software system preferred </span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Support mission of helping people currently living in America obtain their documents and stay together with their family </span></li><li style="font-size:12pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;"><span style="font-size:12pt;white-space:pre-wrap;">Computer skills (Typing - MS Word and MS Excel, Document Management-DropBox, Email - MS Outlook) </span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="font-size:18pt;white-space:pre-wrap;">Work Schedule </strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Monday to Friday 8:00 am to 5:00 pm PST / MST</span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="font-size:18pt;white-space:pre-wrap;">Compensation </strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><span style="white-space:pre-wrap;">The expected salary for this role is $80.000 - $90.000 though the final offer will reflect several factors such as your experience, skills, and the role's location and may be outside of this range. Candidates should expect offers that reflect their individual qualifications, experience, and location. The salary provided is directional, and actual compensation may vary.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="font-size:18pt;white-space:pre-wrap;">How You'll Benefit</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><span style="font-size:12pt;white-space:pre-wrap;">Lisinski Law Firm provides a comprehensive benefits package that supports the diverse needs of our employees and their families. We recognize the importance of health and well-being and are committed to fostering an environment where every team member can feel and perform at their bes</span><span style="color:rgb(0,0,0);font-size:12pt;white-space:pre-wrap;">t.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">401k Match </span><span style="color:rgb(68,69,69);font-size:12pt;white-space:pre-wrap;"> </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Medical, Dental, & Vision Insurance</span><span style="color:rgb(68,69,69);font-size:12pt;white-space:pre-wrap;"> </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Options for Health Savings Account or Flexible Spending Account </span><span style="color:rgb(68,69,69);font-size:12pt;white-space:pre-wrap;"> </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Dependent Care FSA</span><span style="color:rgb(68,69,69);font-size:12pt;white-space:pre-wrap;"> </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Basic Life Insurance</span><span style="color:rgb(68,69,69);font-size:12pt;white-space:pre-wrap;"> </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Voluntary Life & AD&D</span><span style="color:rgb(68,69,69);font-size:12pt;white-space:pre-wrap;"> </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Disability Insurance</span><span style="color:rgb(68,69,69);font-size:12pt;white-space:pre-wrap;"> </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Hospital Indemnity Insurance</span><span style="color:rgb(68,69,69);font-size:12pt;white-space:pre-wrap;"> </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Employee Assistance Program</span><span style="color:rgb(68,69,69);font-size:12pt;white-space:pre-wrap;"> </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Calm App Subscription</span><span style="color:rgb(68,69,69);font-size:12pt;white-space:pre-wrap;"> </span></li></ul><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;"><li style="margin:3px 0px;font-size:12pt;line-height:1.6;letter-spacing:0.25px;"><span style="font-size:12pt;white-space:pre-wrap;">Paid Time Off</span><span style="color:rgb(68,69,69);font-size:12pt;white-space:pre-wrap;"> </span></li></ul><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:18pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="font-size:18pt;white-space:pre-wrap;">Our Firm</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><span style="font-size:12pt;white-space:pre-wrap;">At </span><a href="https://lisinskifirm.com/en/about-us/" target="_blank" class="css-173makr-linkStyle" style="color:rgb(30,74,169);cursor:pointer;"><span style="font-size:12pt;white-space:pre-wrap;">Lisinski Law Firm</span></a><span style="font-size:12pt;white-space:pre-wrap;">, the commitment we show to our clients is matched by how we support and invest in our people. LLF is a place where employees are encouraged by peers, heard by leadership, and strengthened by a genuinely collaborative team culture. Whether you join Marketing, IT, Accounting, Legal, or any other function, your work matters. Every role contributes to meaningful, lasting impact in the lives of those we serve.</span></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><br></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><b><strong style="font-size:18pt;white-space:pre-wrap;">Our Values</strong></b></p><p style="font-family:"Basel Grotesk",Arial,sans-serif;font-size:12pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;"><span style="font-size:12pt;white-space:pre-wrap;">At Lisinski Law Firm, we are driven by a client obsessed mindset and a commitment to learning, advocacy, efficiency, and nimbleness in everything we do. We work as true team players, delivering creative problem-solving and high-quality service to support families with excellence and care.</span></p>
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