Implementation and Deployment Lead at Transworld Systems Inc.

United States

Overview Location: Remote Compensation: $100 - 150k (DOE) Transworld Systems Inc. (TSI) is the industry-leading, tech enabled provider of accounts receivable management, healthcare revenue cycle management, loan servicing, and complementary BPO solutions. With revenues more than $500M, TSI’s customer base includes Fortune 100 corporations, financial institutions, hospitals, government organizations, and small businesses. TSI’s goal is to help customers manage their cash flow, so they can focus on growing their businesses. The Implementation & Deployment Lead ensures dPlat implementations are executed with precision and consistency while building scalable processes that improve delivery outcomes over time. Description The Implementation & Deployment Lead owns the end-to-end execution of the dPlat implementation and deployment workflow, ensuring successful, on-time, and high-quality delivery for clients. This role initially serves as the Project Manager for Project Nirvana, coordinating cross-functional teams, managing timelines, dependencies, and risks, and acting as the primary driver of execution. Beyond individual implementations, this role is responsible for establishing, standardizing, and continuously improving repeatable implementation and deployment processes, leveraging lessons learned, metrics, and stakeholder feedback to improve scalability, efficiency, and client outcomes over time. Responsibilities Implementation & Deployment Execution Own the full lifecycle of dPlat implementations, from kickoff through production deployment Serve as Project Manager for Project Nirvana, driving execution, accountability, and delivery Develop and manage detailed project plans, schedules, milestones, and dependencies Proactively identify, track, and mitigate risks and issues impacting delivery Cross-Functional Coordination Coordinate across Product, Engineering, Infrastructure, Security, Operations, and Client teams Facilitate regular status reviews, stakeholder updates, and escalation management Ensure alignment between technical delivery, business readiness, and client expectations Process & Operating Model Development Establish and evolve repeatable implementation and deployment playbooks Define standard workflows, templates, and delivery artifacts Incorporate lessons learned and post-implementation feedback into process improvements Scalable, repeatable implementation processes adopted across teams Quality, Readiness & Go-Live Management Ensure implementation deliverables meet quality, security, and compliance standards Lead go-live readiness reviews and deployment coordination Qualifications Technical Expertise: Proven experience leading complex, cross-functional technology implementations Experience managing enterprise or SaaS platform deployments Demonstrated experience integrating with enterprise ERP systems, including SAP, Oracle, and similar platforms Strong background in project management methodologies (Agile, hybrid, or waterfall as appropriate) Experience with platform or data-driven products (e.g., dPlat or similar systems) Experience working with regulated or enterprise clients Physical Requirements: Normal, corrective vision range; ability to see color and to distinguish letters, numbers and symbols Frequently required to sit, stand, walk, talk, hear, bend and reach Ability to reach with hands and arms Occasionally lift and/or move up to 30lbs Work Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. You are acknowledging that you can perform the essential functions with or without a reasonable accommodation. The noise level in the work environment is usually moderate. The work environment is primarily indoors. The position requires little to no travel. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced or delegated by management to meet the business needs of the company. By signing below, you are acknowledging receipt and comprehension of this job description