E-commerce Operations & Sales Executive - Excellent spoken English and communication skills required at WorkStaff360
Worldwide
PKR 100k - PKR 120k
<h1>E-commerce Operations & Sales Executive - Excellent spoken English and communication skills required </h1><p><strong>Department: </strong>Operations</p><p><strong>Employment Type: </strong>Full Time</p><p><strong>Location: </strong>Islamabad</p><p><strong>Compensation: </strong>₨100,000 - ₨120,000 / month</p><br></br><h3>Description</h3><ul> <li>Oversee day-to-day operations for the business, ensuring smooth workflow across sales, fulfillment, and customer service teams</li> <li>Manage sales team productivity using remote monitoring tools (e.g., Hubstaff, remote PC systems) and ensure sales targets are achieved</li> <li>Verify marketplace sales transactions, including Facebook and other platforms, ensuring transparency and commission accuracy</li> <li>Process all website orders, including order confirmation, shipping label creation, dispatch coordination, and fulfillment tracking</li> <li>Manage vendor order processing and ensure timely procurement of products</li> <li>Monitor delayed shipments, missing parcels, and communicate with carriers to resolve delivery issues</li> <li>Maintain e-commerce website operations, including product categories, listings, pricing accuracy, and inventory updates</li> <li>Respond to customer calls, emails, and inquiries while supporting sales conversion efforts</li> <li>Oversee Amazon marketplace operations and platform performance</li> <li>Coordinate with the marketing team regarding Google Ads campaigns, promotions, and sales initiatives</li> <li>Support parts sourcing, staff training, and operational guidance when needed</li> <li>Prepare end-of-day sales reports, monthly revenue sheets, and operational performance summaries</li> <li>Implement internal controls, checks, and balances to ensure accuracy, accountability, and transparency</li> <li>Develop strategies to improve operational efficiency, customer satisfaction, and overall sales growth</li> </ul><br></br><h3>Hard Requirements:</h3><ul> <li>Minimum 3+ years of experience in e-commerce operations, sales management, or operations leadership</li> <li>Proven experience managing online stores, order fulfillment, and marketplace platforms (Amazon, Facebook Marketplace, etc.)</li> <li>Strong knowledge of shipping operations, carrier systems, and logistics coordination</li> <li>Experience supervising remote teams and tracking productivity through tools such as Hubstaff or similar platforms</li> <li>Strong understanding of sales reporting, KPI management, and revenue tracking</li> <li>Experience with website product management, pricing updates, and category organization</li> <li>Excellent written and verbal English communication skills</li> <li>Strong leadership, problem-solving, and decision-making abilities</li> <li>Highly organized with strong multitasking skills in a fast-paced environment</li> <li>Advanced proficiency in spreadsheets, reporting tools, CRM systems, and e-commerce software</li> <li>Automotive parts or aftermarket industry experience is strongly preferred</li> <li>Reliable internet connection and ability to work aligned with business operating hours as required</li> </ul><br></br><h3>Schedule:</h3><div><br></div><div><strong>SCHEDULE:</strong></div><ul> <li>Monday to Saturday</li> <li>9AM - 6PM Eastern Standard Time Zone</li> </ul>
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