Sr. Subrogation Claim Representative II - REMOTE at AF Group
United States
$82.9k - $138.05k
<p><span style="color: black;"><span style="font-size: 11pt;"><strong>SUMMARY</strong></span></span></p><p><span style="font-size: 11pt;">This position serves as technical expert in the subrogation claim representative career path. Under limited supervision, manages subrogation worker’s compensation claims with litigation, complex/catastrophic and/or coverage elements. Manages unique cases, where sometimes little precedence has been established. Serves as department leader by developing other employees and may function as acting manager in the absence of department management. </span></p><p><span style="font-size: 11pt;">We are seeking an experienced workers’ compensation subrogation adjuster or bodily injury liability claims adjuster with a background in complex and litigated claims and negotiating settlements directly with personal injury attorneys and adverse carriers. Workers’ compensation subrogation experience is preferred; however, we will consider strong bodily injury candidates who have handled larger, litigated losses and are interested in transitioning those skills to subrogation.</span></p><p><span style="font-size: 11pt;">This role identifies, investigates, evaluates, and pursues recovery opportunities and develops strategies to maximize recoveries. Candidates must independently analyze complex claim issues and understand, interpret, and apply statutes and case law to develop claim strategy and negotiate resolutions. Multi-state and multi-line experience is preferred.</span></p><p><span style="font-size: 11pt;">This is a remote position requiring travel for team meetings 1–2 times per year and occasional in-person mediations.</span></p><p> </p><p><span style="color: black;"><span style="font-size: 11pt;"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></span></span></p><ol style="padding-left: 24px;"><li><span style="color: black;"><span style="font-size: 11pt;">Independently investigates, analyzes, determines potential liability, and effectively settles with adverse parties. </span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Recommends, plans and advocates a position on complex worker’s compensation subrogation claims.</span></span></li><li><p class="text2"><span style="color: windowtext; font-family: Arial, sans-serif;"><span style="font-size: 11pt;">Develops and manages complex subrogation claim action plans to resolution, coordinates claim processes and approves claim payments.</span></span></p></li><li><span style="font-size: 11pt;">Supports the team by acting as back-up to other subrogation team members and manager and is manager’s or director’s proxy when necessary.</span></li><li><span style="color: black;"><span style="font-size: 11pt;">Updates databases and prepares reports utilizing standard software.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Proactively communicates and collaborates with workers’ compensation claims handlers. </span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Negotiates and settles claims within authority, at the earliest possible point to bring cases to final disposition.</span></span></li><li><p class="text2" style="margin-bottom: 0in; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 11pt;">Exercises independent judgment to settle cases prior to mediation and/or litigation. </span></span></p></li><li><span style="color: black;"><span style="font-size: 11pt;">Obtains all necessary documentation from the appropriate parties within established timelines.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Properly assesses the cause of action, collectible damages, and liability and expense exposures.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Composes correspondence and various reports in the management of subrogation claims.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Remains abreast of new case law and statutes affecting subrogation.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Maintains confidentiality of information processed. </span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Mentor team members on complex files and files above their authority.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Works with Claims in participating in agent/client relationship management.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Manages the administration of complex claims and catastrophic exposures, within authority, including claims generated from dedicated large accounts.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Assists in the development of reporting, analysis and conducts education & training programs as it relates to subrogation.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Represents the subrogation team on various committees and projects.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Directs claims administration efforts within statutory, procedural, case law, contractual and/or philosophical guidelines.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Provides leadership regarding case law understanding for subrogation team.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Provides guidance and advice when required or necessary and encourage/motivate employees in their daily efforts.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Serves as a technical expert for the subrogation team.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Coordinates special projects on behalf of management, as assigned.</span></span></li><li><span style="color: black;"><span style="font-size: 11pt;">Provides training sessions for team and/or other business units, as required.</span></span></li></ol><p><span style="color: black;"><span style="font-size: 11pt; text-decoration: none;"><strong><u> </u></strong></span></span></p><p><span style="color: black;"><span style="font-size: 11pt;"><strong><u>Additional Responsibilities for SENIOR SUBROGATION CLAIM REPRESENTATIVE II:</u></strong></span></span></p><ol style="padding-left: 24px;"><li><span style="font-size: 11pt;">Leads catastrophic subrogation claims with large claim volume.</span></li><li><span style="font-size: 11pt;">Handles the most unique cases, where little precedence has been established, requiring innovative administration and problem resolution.</span></li><li><span style="font-size: 11pt;">May provide oversight to vendors.</span></li><li><span style="font-size: 11pt;">May take lead role in claim projects or initiatives. </span></li><li><span style="font-size: 11pt;">Conducts audits of claim files. </span></li><li><span style="font-size: 11pt;">Acts as liaison to claim consultants as needed to support enterprise initiatives.</span></li></ol><p> </p><p><span style="color: black;"><span style="font-size: 11pt;"><strong>EDUCATION AND EXPERIENCE</strong></span></span></p><ol><li><i><span style="font-size: 11pt;">Relevant combination of education and experience may be considered in lieu of degree.</span></i></li><li><span style="color: black;"><span style="font-size: 11pt;">Bachelor’s<strong> </strong>degree in insurance, business or a related field.</span></span></li><li><span style="font-size: 11pt;">Continuous learning, as defined by the Company’s learning philosophy, is required.</span></li><li><p><span style="font-size: 11pt;">Certification or progress toward certification is highly preferred and encouraged.</span></p><p> </p></li></ol><p><span style="font-size: 11pt;"><strong><u>Senior Subrogation Claim Representative II: </u></strong></span></p><ol style="padding-left: 24px;"><li><span style="font-size: 11pt;">Ten (10) years of progressively more responsible experience in a workers’ compensation </span><span style="color: black;"><span style="font-size: 11pt;">subrogation or subrogation claims environment with demonstrated knowledge of subrogation, or in a claims environment handling liability claims,</span></span><span style="font-size: 11pt;"> that provides the necessary skills, knowledge and abilities, such as experience in reviewing, investigating and closing the most complex workers’ compensation subrogation claims. </span></li><li><span style="font-size: 11pt;">Experience handling claims in multiple jurisdictions required. </span></li></ol><p> </p><p><span style="font-size: 11pt;">OR</span></p><ol style="padding-left: 24px;"><li><span style="font-size: 11pt;">Minimum of three years of AF Group Senior Subrogation Claims Representative I experience that includes independent handling of the most complex subrogation claims.</span></li></ol><p> </p><ol><li><span style="font-size: 11pt;"><strong>QUALIFICATIONS</strong></span></li><li><span style="font-size: 11pt;">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></li></ol><p> </p><p><span style="font-size: 11pt;"><strong>OTHER SKILLS AND ABILITIES</strong></span></p><ol style="padding-left: 24px;"><li><span style="font-size: 11pt;">Knowledge of subrogation process.</span></li><li><span style="font-size: 11pt;">Ability to manage multiple priorities and adapt to changing workflow to still meet deadlines and goals are essential.</span></li><li><span style="font-size: 11pt;">Ability to collect and analyze relevant information and based on the analysis make independent and effective decisions.</span></li><li><span style="font-size: 11pt;">Excellent customer service and organizational skills are essential. </span></li><li><span style="font-size: 11pt;">Ability to establish and maintain effective working and client relationships.</span></li><li><span style="font-size: 11pt;">Ability to negotiate with opposing parties and to resolve conflicts in a professional manager.</span></li><li><span style="font-size: 11pt;">Ability to maintain confidentiality as appropriate.</span></li><li><span style="font-size: 11pt;">Excellent oral and written communication skills with the ability to effectively communicate with providers, attorneys, agents, company leadership and policyholders.</span></li><li><span style="font-size: 11pt;">Ability to function effectively in a multi-functional team environment. </span></li><li><span style="font-size: 11pt;">Advanced knowledge of medical and legal terminology. </span></li><li><span style="font-size: 11pt;">Extensive knowledge of the applicability of relevant laws and regulations.</span></li><li><span style="font-size: 11pt;">Extensive knowledge of the appropriate laws, regulatory authorities, industry trends and their impact.</span></li><li><span style="font-size: 11pt;">Ability to understand business needs and conceptualize and implement processes and procedures that support business strategies.</span></li><li><span style="font-size: 11pt;">Demonstrated superior judgment and analytical abilities. </span></li><li><span style="font-size: 11pt;">Ability to prepare periodic reports as requested.</span></li><li><span style="font-size: 11pt;">Ability to research workers compensation and subrogation laws, regulations or specific issues, in order to offer guidance or direction to others.</span></li><li><span style="font-size: 11pt;">Ability to comprehend the consequences of various problem situations and address them.</span></li><li><span style="font-size: 11pt;">Ability to take a lead role and/or assist in training and mentoring others.</span></li><li><span style="font-size: 11pt;">Demonstrated expertise and superior ability in managing and resolving complex subrogation claims.</span></li><li><span style="font-size: 11pt;">Demonstrated leadership abilities.</span></li></ol><p> </p><p><span style="font-size: 11pt;"><strong>ADDITIONAL INFORMATION </strong></span></p><p><span style="font-size: 11pt;">The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. This job description does not constitute a contract for employment.</span></p><p> </p><p><strong>WORKING CONDITIONS:</strong></p><p>Work is mostly performed in an office setting with no unusual hazards. Minimal travel is required. Must be able to drive an automobile and have valid operator license. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. While performing the duties of this job, the employee is frequently required to handle documents, books, manuals; reach with hands and arms; talk; and hear.</p><p>The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description. </p><p><i><strong>Pay Range:</strong> Actual compensation decision relies on the consideration of internal equity, candidate’s skills and professional experience, geographic location, market, and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $82,9000 and $138,0500.</i></p><p><i>We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.</i></p><p><i>#LI-CD1</i></p><p> </p>
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