Associate Analyst, Process Optimization at Ally Financial
United States
$47.84k - $75k
<h3> General information </h3> Career area Loan Administration/Operations Country United States Work Location(s) 2911 Lake Vista Drive, TX State Texas City Lewisville Remote? No Ref # 21600 Posted Date 02-04-26 Working time Full time <h3> Ally and Your Career </h3> Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?<br/><u>Work Schedule:</u> Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. <h3> The Opportunity </h3> <p>The Associate Analyst for Process Optimization serves as the "analytical safeguard" for our internal operations. The primary responsibility for this role is providing root-cause analysis to for an identified issue and not only organize but optimize the solution. This role is designed for a detail-oriented problem solver who thrives on diving into complex data to ensure our business processes are running efficiently and in full compliance with established standards. </p><p>Ally Work location for this required hybrid role is: Lewisville, TX</p><p><em>At this time, Ally will not sponsor a new applicant for employment authorization for this position</em></p> <h3> The Work Itself </h3> <p></p><ul><li>Data Investigation: Use SQL and Excel to perform "deep-dive" analysis to identify root causes, quantify impact and identify trends or anomalies in Operations.</li><li>Process Automation & Improvement: Use scripting, workflow tools, or system integrations to automate repetitive processes and reduce manual errors.</li><li>Process Documentation & Mapping: Work with functional units (Data Management, Business Systems) to map out current-state workflows and maintain an accurate library of internal processes.</li><li>Compliance Auditing: Review and follow existing operational manuals to test process compliance. Identify deviations from standard procedures and flag risks to management.</li><li>Gap Identification: Monitor internal systems to identify "gray areas" where current processes may be failing to meet quality or efficiency standards.</li><li>Cross-Functional Support: Act as a technical resource for the Operations team, providing the data necessary to implement process improvements.</li></ul> <h3> The Skills You Bring </h3> <ul><li>Bachelor's degree in Data Analytics, Math, Economics, Finance, and/or business management strongly preferred</li><li>Technical Skills: Proficiency in SQL and Advanced Excel </li><li>Experience in an analytical, audit, or operational support role preferred but not required.</li><li>Analytical Mindset: A strong ability to navigate "gray areas" where a simple pass/fail doesn't exist, requiring logical reasoning and business acumen.</li><li>Detail Orientation: A "detective" approach to work—you enjoy finding the needle in the haystack and ensuring every piece of data aligns with the manual.</li><li>Communication: Ability to clearly flag and explain complex errors to managers and cross-functional stakeholders; manage key elements of a workstream, escalating / seeking help when necessary</li></ul> <h3> How We'll Have Your Back </h3> <p>Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:</p><ul><li><strong>Time Away:</strong> Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).</li><li><strong>Planning for the Future:</strong> plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.</li><li><strong>Supporting your Health & Well-being:</strong> flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.</li><li><strong>Building a Family:</strong> adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.</li><li><strong>Work-Life Integration:</strong> other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.</li><li><strong>Other compensations:</strong> depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.</li><li>To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf</li></ul> <p><strong><u>Who We Are:</u></strong></p> <p>Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.</p> <p>Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.</p> <p>We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.</p> <strong><u>Base Pay Range</u></strong>: $47840 - $75000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer. Incentive Compensation: This position is eligible to participate in our annual incentive plan.
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