Field Claims Adjuster – Hartford, Connecticut/Springfield Mass. at Ally Financial

United States

$55k - $95k

<h3> General information </h3> Career area Insurance Country United States State Connecticut Work Location(s) CT, MA Remote? Yes Ref # 21779 Posted Date 02-20-26 Working time Full time <h3> Ally and Your Career </h3> Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?<br/><u>Work Schedule:</u> Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need. <h3> The Opportunity </h3> <p>Are you a highly specialized, skilled technician looking for the next step in your career? We are looking for a Field Adjuster that can appraise and/or adjust physical damage and mechanical claims within an assigned territory and key point or other assigned location for the various Ally Insurance / Dealer Products and Service lines. The ideal candidate must reside in Southern New Jersey, Philadelphia, PA Metro area and be able to travel locally to support the territory. This position also requires flexibility in work schedule, including participating catastrophe losses with extended overnight and weekend travel. This role has the opportunity to create your own schedule and run your assignments. Growth in this role is determined by performance which includes service level agreements and quality of work. </p><p>Ally Work Location for this role is: Southern New Jersey, Philadelphia, PA Metro area - This role is fully remote with frequent travel locally with high potential to travel to other states to assist other field adjusters.</p><p><em>At this time, Ally will not sponsor a new applicant for employment authorization for this position</em></p> <h3> The Work Itself </h3> <ul> <li>Prepare estimates and reach agreed prices for repairs on insured and claimant vehicles.</li><li>Handle catastrophe losses as directed by claim management.</li><li>Initiate the total loss handling process for conclusion by the Claim Offices.</li><li>Handle Additional Repair Orders (AROs) and special assignments for the Claim Offices.</li><li>Assist in other geographic locations at the direction of claim management.</li><li>Perform technical tasks required to support ongoing business operations.</li><li>Participate in training, educational activities, regulatory compliance awareness and maintain appropriate licensing and continuing education requirements.</li><li>May handle sale of salvage and subrogation investigation as assigned by the Claim Office.</li> </ul> <h3> The Skills You Bring </h3> <h3>Minimum Qualifications</h3> <ul> <li>1+ years of experience</li> <li>High school Diploma or GED equivalent</li> </ul> <h3>Preferred Qualifications</h3> <ul> <li>Background as a Service Writer, Dealership Service Technician, Auto Body Shop technician is strongly preferred.</li><li>Adjusters' License for Massachusetts or Connecticut is preferred (Dual license highly seeking)</li><li>Experience assessing mechanical and/or physical damage is needed</li><li>Financial services or auto finance industry is a nice to have</li><li>Typically requires advanced knowledge of Microsoft Office Programs</li><li>Bachelor's degree in business related discipline preferred</li><li>#LI-Remote</li></ul> <h3> How We'll Have Your Back </h3> <p>Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:</p><ul><li><strong>Time Away:</strong> Program starts at 20 paid time off days in addition to 11 paid holidays and 8 hours of volunteer time off yearly (time off days are prorated based on start date and program varies based on full or part-time status and management level).</li><li><strong>Planning for the Future:</strong> plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.</li><li><strong>Supporting your Health &amp; Well-being:</strong> flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident &amp; hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.</li><li><strong>Building a Family:</strong> adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.</li><li><strong>Work-Life Integration:</strong> other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.</li><li><strong>Other compensations:</strong> depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.</li><li>To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf</li></ul> <p><strong><u>Who We Are:</u></strong></p> <p>Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.</p> <p>Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.</p> <p>We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at hrpolicy@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.</p> <strong><u>Base Pay Range</u></strong>: $55000 - $95000 USDAn individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.  Incentive Compensation: This position is eligible to participate in our annual incentive plan.