Customer Solution Specialist at Amgen

Worldwide

Career Category Sales Job Description HOW MIGHT YOU DEFY IMAGINATION? You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role. Customer Solution Specialist Oncology – North Greece What you will do Responsibilities Collaborates with manager to develop and implement territory POA and key account plans. Achieve POA Evaluates progress vs. plan monthly and agrees to course corrections with manager Contributes to Cluster/Territory Teams Collaborates to agree on key account plan objectives/responsibilities Engages with peers and District Manager to learn best practices Demonstrates an understanding of industry and healthcare trends, of how retail practices, clinics and hospitals operate. Identify and gather competitive information Follows through on customer commitments and requests in a timely fashion Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date Operates within the agreed expense budget aligned with POA priorities Seeks advise and assistance to organize activities Continuously develops and improves product knowledge, communication and selling skills through self-learning and active participation in agreed training programs. Drives own development The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent. Minimum Requirements Minimum 3 to 5 years of experience in the pharmaceutical industry Minimum 2 years in a sales-related job in Oncology Good knowledge of computer systems (CRM databases and MS Office) Fluency in local language, both in oral and written communication Preferred Requirements Bachelor’s degree in life science or (bio) medical sciences Knowledge of Customer Relation Management principles Exposure to interactions with various disciplines and organizational levels Exposure to project management principles What we expect of you We are all different, yet we all use our unique contributions to serve patients. The qualified professional we seek is a Customer Solution Specialist with these qualifications. Some of the vast rewards of working here As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. . Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit www.amgen.com and follow us on www.twitter.com/amgen