Account Manager at AstroPay
Argentina
We are looking for an <strong>Account Manager</strong> to join our team in Argentina and help grow our <strong>AstroPay Wallet</strong> <strong>business</strong>.<br id="isPasted">In this role, you will manage a portfolio of merchants, building strong relationships, identifying growth opportunities, and driving engagement through commercial initiatives.<br>You will combine a strong commercial mindset with data-driven thinking to understand performance, identify opportunities, and turn insights into concrete actions that contribute to account growth. <strong>Account Growth & Revenue</strong><ul data-spread="false" id="isPasted"><li>Manage a portfolio of merchants, building strong and long-term commercial relationships.</li><li>Identify opportunities to increase transaction volume, engagement, and revenue across existing accounts.</li><li>Drive upselling and cross-selling opportunities, introducing relevant products and solutions based on merchant needs.</li><li>Understand merchant performance and identify opportunities for growth and improvement.</li><li>Take ownership of account growth initiatives and follow through on their execution and results.<br><br></li></ul><strong>Merchant Engagement & Relationship Management</strong><ul data-spread="false"><li>Act as a key point of contact for merchants, developing trusted relationships and becoming a reference for their business within AstroPay.</li><li>Understand merchant objectives, challenges, and priorities to proactively propose solutions and opportunities.</li><li>Develop initiatives to increase merchant engagement, including campaigns, promotions, and commercial actions.</li><li>Work closely with merchants to define clear objectives and measure the impact of initiatives.</li><li>Proactively identify and address issues that may affect the relationship or account performance.<br><br></li></ul><strong>Commercial & Data Analysis</strong><ul data-spread="false"><li>Monitor account performance and key commercial metrics to identify trends, opportunities, and areas for improvement.</li><li>Analyze the performance of campaigns, promotions, and other commercial initiatives.</li><li>Use data and business insights to support commercial decisions and prioritize growth opportunities.</li><li>Translate analysis into concrete actions and recommendations that contribute to account growth.</li><li>Track results against agreed objectives and continuously optimize initiatives based on performance.<br><br></li></ul><strong>Cross-Functional Collaboration</strong><ul data-spread="false"><li>Work closely with Product, Operations, Marketing, Compliance, and other teams to deliver solutions and initiatives for merchants.</li><li>Bring merchant feedback and market insights into the organization to help identify opportunities for improvement.</li><li>Coordinate internally to ensure a smooth execution of commercial initiatives and a strong merchant experience.</li></ul> <ul><li id="isPasted">2+ years of experience in <strong>Account Management, Sales, Business Development, or a similar commercial role.</strong></li><li>Experience managing B2B clients, merchants, or strategic accounts.</li><li>Strong commercial mindset with a track record of identifying and developing business opportunities.</li><li>Analytical skills and comfort working with data and performance metrics.</li><li>Ability to turn data and insights into concrete commercial actions.</li><li>Proactive, hands-on, and entrepreneurial mindset, with a strong sense of ownership.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Strong problem-solving skills and ability to work independently.</li><li>Experience in <strong>payments, fintech, e-commerce, or digital products</strong> is a strong plus.</li><li>Bachelor's degree in Business, Economics, Marketing, Engineering, or a related field is preferred.</li><li>Fluent in Spanish and English.</li><li>Based in Argentina.</li></ul>
Apply Now
