Program Manager, RCM IT at Commence

United States

Description At Commence, we’re the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care. With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care. The Program Manager serves as the program delivery team accountable for overall program execution, client relationship management, and strategic alignment with DHA and military health stakeholders. This individual will serve as the primary point of accountability to the Contracting Officer Representative (COR) and be responsible for driving successful delivery across all program phases from MVP through full operational capability. Requirements Own program execution against contract milestones, deliverable schedule, resource management and performance standards across both autonomous coding and denials management workstreams Lead kickoff, quarterly in-process reviews, governance forums, and stakeholder engagement activities including site visits to DHA facilities and pilot MTFs Provide executive-level risk identification, escalation management, and corrective action planning Drive cross-functional coordination between technology , data, clinical coding, revenue cycle, cybersecurity personnel Oversee development and maintenance of all programmatic deliverables Build and maintain positive working relationships with government stakeholders, manage expectations, and foster cross-organizational collaboration Champion change management and user adoption across coder, revenue cycle, and clinical leadership communities Ensure contractor compliance with DoD and DHA security, privacy, personnel, and reporting requirements Qualifications 7+ years of progressive federal program or project management experience; PMP or equivalent strongly preferred Demonstrated experience managing AI/ML, SaaS, data analytics, or health IT programs for DHA, MHS, VA, CMS, or comparable federal or state health agencies Working knowledge of medical coding and revenue cycle operations, including DNFC, A/R days, clean claim rate, and the denials and appeals lifecycle Ability to coordinate cross-functional teams and manage competing priorities across concurrent work. Strong executive communication skills; ability to brief senior government officials and COR/CO on program status and risk U.S. Citizenship required Ability to obtain and maintain government clearance Work Environment/Physical Demands The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is an office/remote position. While performing the duties of this job, the employee regularly works in a climate-controlled environment. Candidates must be able to sit, read, work on a computer, and watch a computer screen for extended periods of time. Occasionally required to stand, walk, use hands and fingers, kneel or crouch. Commence is an equal employment opportunity employer. All personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law. Commence.AI is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. If you require a reasonable accommodation to participate in the application process due to a disability, please contact Human Resources at (757) 306-4920 or hr@commence.ai. Please note that unless you are requesting an accommodation, all applications must be submitted through our online application system.