Director of Finance & Operations at Community Phone
Worldwide
$230k - $270k
<div><body><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><b><strong style="color:rgb(0,0,0);font-size:18pt;white-space:pre-wrap;">What you'll own</strong></b></p><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.2;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:0pt;margin-bottom:6pt;padding-left:0px;'><b><strong style="color:rgb(0,0,0);font-size:14pt;white-space:pre-wrap;">Make finance a true partner to leadership</strong></b></h3><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll turn the P&L into something every leader uses. You'll run department budget reviews, track pacing against plan, and make sure each leader knows their numbers and what to do about them.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You’ll build and own a clear financial reporting framework, including dashboards and KPIs that connect revenue, customer acquisition and cash flow to ensure leadership has reliable, actionable data to execute strategy.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You’ll find the money. You’ll dig into contribution margin by cohort, marginal CAC by channel, payment failures and involuntary churn, processor fees and pricing. You’ll tell us where the next dollar should and shouldn’t go, then work with the owning team until the number moves.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll maintain the forecast and be the voice of our cash position, so the co-founders make spending and hiring decisions with a clear view of what they cost. You'll build the hiring roadmap and headcount plan, review it with leadership on a regular cadence, and work with our Head of People on compensation strategy.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll own accounting and the close. You'll manage our third-party accounting firm, hold them to a fast and accurate month-end, and modernize the stack underneath it (you'll likely want to bring on something like Rillet).</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll do the work yourself. For now you are the function: you build the model, pull the data and write the analysis. You'll likely make one hire in 2027, and you'll decide where it helps most, whether that's accounting, operations or something else.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px 6pt;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll establish and maintain financial controls, oversee tax compliance and audit readiness, and ensure our financial processes scale with the business without creating unnecessary bureaucracy. </span></li></ul><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.2;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14pt;margin-bottom:6pt;padding-left:0px;'><b><strong style="color:rgb(0,0,0);font-size:14pt;white-space:pre-wrap;">Guarantee the capital that funds our growth</strong></b></h3><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You’ll make sure we’re investing as hard as the returns justify. We’re cash flow positive with strong margins, so the question is rarely whether we can afford growth. It’s how much more we should be funding, and with what capital. You’ll compare marginal returns with the cost of debt and equity and push us to use capital when the math says go.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll work with a debt partner, and if we need more, you'll source additional debt or venture partners and manage that process.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll bring your own relationships with lenders and investors, so those conversations start warm whenever we need them.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px 6pt;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll own investor reporting, so the people backing us always know where we stand.</span></li></ul><h3 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.2;font-size:21pt;font-weight:600;letter-spacing:0.25px;margin-top:14pt;margin-bottom:6pt;padding-left:0px;'><b><strong style="color:rgb(0,0,0);font-size:14pt;white-space:pre-wrap;">Take operations off the co-founders' plates</strong></b></h3><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll own inventory planning, supply chain and our 3PL, so we always have the right hardware on hand without tying up cash in oversized orders.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll negotiate and manage our vendors. There are many: telecom carriers, our 3PL, our HRIS, software and more. You'll know what we pay, what we should pay, and when each contract is up.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll own telecom regulatory and tax compliance, legal and insurance. Outside firms do most of the work; you direct them, make the calls, and make sure nothing reaches the co-founders that doesn't need to.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px 6pt;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You'll own IT and security, making sure a distributed team has the tools and access it needs and our customers' data stays protected.</span></li></ul><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.2;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18pt;margin-bottom:8pt;padding-left:0px;'><b><strong style="color:rgb(0,0,0);font-size:18pt;white-space:pre-wrap;">What we're looking for</strong></b></h2><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You've been a hands-on finance lead at a high-growth, venture-backed company, close enough to the work that you built the model and ran the budget reviews yourself. We care more about what you've done than how senior your title was.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You’ve run finance for a high-volume consumer subscription business. You think in cohorts, cash payback and marginal returns, not blended averages, and you’ve managed churn, retention and payback as levers rather than reported on them.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You've been the finance partner to a large marketing budget. You can tell a growth team which dollars are working, and you've held the line when they weren't.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You've run the finance side of both debt and venture raises, and you have lender and venture relationships you can call on.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You're a partner, not a scorekeeper. And you’re direct enough to tell a CEO when the numbers don’t support the plan, or when the plan isn’t ambitious enough.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You still love doing the work. You'd rather build the model yourself than brief someone else on it, and you're comfortable being a function of one before you hire.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You've owned operations beyond finance: vendors, contracts, outside counsel, inventory or logistics. You say "let me figure it out" rather than "that's not Finance's job."</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You negotiate well. You've taken real cost out of vendor contracts and can show the before and after.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You’re comfortable operating with imperfect data, identifying what matters most and making sound decisions without waiting for perfect information.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px 6pt;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You can balance strategic thinking with execution, moving comfortably between board-level discussions and detailed financial analysis.</span></li></ul><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.2;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18pt;margin-bottom:8pt;padding-left:0px;'><b><strong style="color:rgb(0,0,0);font-size:18pt;white-space:pre-wrap;">Nice to have</strong></b></h2><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:0pt 0px 6pt;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">You've worked at a company that sells both software and hardware, and you've managed inventory, a 3PL and hardware COGS alongside subscription revenue.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px 18pt;padding:0px;'><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">No telecom background is needed.</span></p><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.2;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:0pt;margin-bottom:8pt;padding-left:0px;'><b><strong style="color:rgb(0,0,0);font-size:18pt;white-space:pre-wrap;">How we work</strong></b></h2><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px 10pt;padding:0px;'><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">We're a fast-growing, YC-backed company built on curiosity, a bias toward action, and a founder mindset. We'd rather ship something small and learn than debate it for a month. This role is fully remote; our team is distributed across 12+ countries. You'll report directly to Ellie Lasater-Guttmann, co-founder who runs Growth and G&A. You will sit on the leadership team.</span></p><h2 style='font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.2;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:0pt;margin-bottom:8pt;padding-left:0px;'><b><strong style="color:rgb(0,0,0);font-size:18pt;white-space:pre-wrap;">Compensation, equity and benefits</strong></b></h2><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px 10pt;padding:0px;'><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Annual salary range $230-$270k + equity</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px 10pt;padding:0px;'><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Medical, Dental, Vision, Life, 401k with Employer Match</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px 10pt;padding:0px;'><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">International offsites 3-4 times per year. Remote work otherwise. </span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p></body></div>
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