Associate Director, Field Reimbursement Excellence & Flexible Support (Endocrinology) at Corcept Therapeutics

United States

$172.2k - $227.9k

<div class="content-intro"><p>For more than 25 years, Corcept has been singularly focused on the science of cortisol, a powerful hormone that when unregulated, can play a role in a broad range of diseases.</p> <p>Our commercial portfolio includes treatments for hypercortisolism and oncology, and the company has discovered more than 1,000 proprietary selective cortisol modulators and glucocorticoid receptor antagonists. With advanced clinical trials in patients with hypercortisolism, solid tumors, ALS and liver disease, Corcept is unlocking the power of cortisol modulation to help address some of the most devastating diseases patients face today.&nbsp;</p> <p>Corcept is headquartered in Redwood City, California. To learn more, visit <a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.corcept.com%2F&amp;data=05%7C02%7Cgcastrence%40corcept.com%7C8262d50a280e4da5b72208de91a94917%7Cf75457eed65640339f048a7aedb19388%7C0%7C0%7C639108353411832645%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Yc8odS9%2FPf%2B7kSorJ4ftwNYbnrVi9jKto%2BkzxHyv3ZA%3D&amp;reserved=0">www.corcept.com</a>.</p></div><p>At Corcept Therapeutics, we’re committed to ensuring that patients who need our therapies can access them — efficiently, reliably, and with the support they deserve. The Associate Director, Field Reimbursement Excellence &amp; Flexible Support, Endocrinology plays a critical role in making that happen. This newly created, unique opportunity combines training excellence with hands-on field execution, ensuring continuity of patient access support while developing the capabilities of the Field Reimbursement Team.</p> <p>This role is responsible for developing, delivering, and continuously improving training programs that enhance the effectiveness of field-based and home-office teams, and serves as the organization's subject matter expert on market access, field reimbursement activities, patient support services, hub and SP operations, and reimbursement for Korlym, Mifepristone AG, and relacorilant (pending FDA approval).</p> <p>The Associate Director will design and facilitate onboarding programs, advanced learning curricula, certification programs, workshops, and field coaching initiatives focused on reimbursement, payer strategy, specialty pharmacy, patient support services, government programs, and healthcare system dynamics. This position partners closely with Market Access Leadership, Patient Services, Marketing, Compliance, Legal, Medical Affairs, Sales Training, and Commercial Operations to ensure training content remains accurate, compliant, and aligned with business objectives.</p> <p>In addition to traditional training responsibilities, this role will function as a Flex/Floating Field Reimbursement Manager, providing interim territory coverage, field coaching, launch support, and direct reimbursement assistance to healthcare providers and patients when business needs require.</p> <p><strong>Responsibilities:</strong></p> <p>Training Strategy &amp; Curriculum Development</p> <ul> <li>Develop and execute comprehensive market access training strategies aligned with organizational goals</li> <li>Create market access onboarding programs for FRMs, account management teams, patient advocates, and field sales representatives</li> <li>Design advanced learning paths focused on:</li> <ul> <li>Commercial and government reimbursement</li> <li>Prior authorization processes</li> <li>Appeals and denials management</li> <li>Specialty pharmacy and specialty distribution models</li> <li>Patient support services and HUB operations</li> <li>Medicare Part D</li> <li>Managed care and payer strategy</li> <li>Provider office workflows</li> <li>Healthcare policy and reimbursement trends</li> <li>Conversion and persistency initiatives</li> <li>Technology and data platforms</li> </ul> <li>Establish certification programs and ongoing learning assessments</li> </ul> <p>Facilitation &amp; Delivery</p> <ul> <li>Conduct live, virtual, and in-person training workshops</li> <li>Facilitate new hire onboarding and national training initiatives</li> <li>Lead role-play sessions, case-based learning exercises, and access simulations</li> <li>Deliver advanced workshops for experienced market access professionals</li> <li>Support launch readiness training for new products and indications</li> </ul> <p>Content Development &amp; Knowledge Management</p> <ul> <li>Create and maintain training materials, e-learning modules, job aids, playbooks, and resource guides</li> <li>Develop reimbursement and access case studies based on real-world scenarios</li> <li>Maintain a centralized market access knowledge repository</li> <li>Ensure all materials remain compliant with company policies and regulatory requirements</li> </ul> <p>Cross-Functional Collaboration</p> <ul> <li>Partner with:</li> <ul> <li>Market Access Leadership</li> <li>Patient Services</li> <li>National Accounts</li> <li>Commercial Training</li> <li>Medical Affairs</li> <li>Sales Leadership</li> <li>Legal and Compliance</li> <li>Commercial Operations </li> </ul> <li>Incorporate field insights and evolving market trends into training programs</li> <li>Support national meetings, workshops, and strategic initiatives</li> </ul> <p>Measurement &amp; Analytics</p> <ul> <li>Establish training effectiveness metrics and KPIs</li> <li>Measure knowledge retention, certification completion, and field application</li> <li>Analyze training outcomes and business impact</li> <li>Provide recommendations for continuous improvement</li> </ul> <p>Flex / Floating Field Reimbursement Support</p> <ul> <li>Assume responsibility for open territories during vacancies, leaves of absence, or periods of increased business demand</li> <li>Rapidly assess territory-specific access challenges and develop action plans to maintain continuity of patient access support</li> <li>Establish and maintain relationships with healthcare providers, specialty pharmacies, HUB personnel, and field sales teams in temporary coverage areas</li> <li>Support onboarding and transition activities for newly hired FRMs, including territory handoffs and best-practice sharing</li> <li>Provide short-term reimbursement support for product launches and strategic initiatives requiring additional field resources</li> <li>Partner with field leadership to identify territories requiring supplemental support based on patient volume, access barriers, reimbursement complexity, or organizational priorities</li> <li>Deliver consistent access and reimbursement expertise while adapting quickly to differing regional payer landscapes and provider office workflows</li> <li>Act as a mentor and resource for FRMs by sharing reimbursement strategies, access solutions, and field best practices across the organization</li> <li>Maintain readiness to travel extensively and manage multiple territories simultaneously while ensuring high-quality customer engagement and patient support</li> </ul> <p><strong>Preferred Skills, Qualifications and Technical Proficiencies:</strong></p> <ul> <li>Bachelor's degree required; advanced degree preferred</li> <li>7+ years of experience in pharmaceutical or biotech market access, reimbursement, patient services, account management, or commercial training</li> <li>Minimum of 3 years of training, coaching, or leadership experience</li> <li>Deep understanding of:</li> <ul> <li>U.S. healthcare reimbursement</li> <li>Specialty pharmacy and HUB operations</li> <li>Commercial and government payer environments</li> <li>Benefits verification, prior authorization, and appeals processes</li> <li>Patient access and affordability programs</li> </ul> <li>Exceptional presentation and facilitation skills, including the ability to communicate complex information clearly and positively</li> <li>Excellent communication and stakeholder management abilities</li> <li>High degree of emotional intelligence and adaptability in a cross-functional, fast-paced environment</li> <li>Proficient with MS Office, CRM platforms, and data analysis tools</li> <li>Self-starter with strong time management and organizational skills</li> <li>Valid driver’s license and ability to travel extensively within assigned territory</li> </ul> <p><strong>Preferred Education and Experience:</strong></p> <ul> <li>Experience training FRMs, Market Access Managers, RAMs, NAMs, KAMs, or Patient Services teams</li> <li>Experience in rare disease or endocrinology therapeutic areas</li> <li>Familiarity with Korlym or relacorilant access pathways is a plus</li> <li>Experience supporting product launches</li> <li>Certified professional trainer, instructional designer, or adult learning certification</li> <li>Experience building training programs from the ground up</li> </ul> <p>The pay range that the Company reasonably expects to pay for this position is $172,200 – $227,900; the pay ultimately offered may vary based on legitimate considerations, including geographic location, job-related knowledge, skills, experience, and education.</p> <p>_{&nbsp;#LI-Remote}</p> <p style="text-align: center;"><strong>&nbsp;</strong>Applicants must be currently authorized to work in the United States on a full-time basis.</p><div class="content-conclusion"><p>For information on how Corcept collects, uses, discloses, protects, and otherwise processes personal information and an explanation of the rights and choices available to you with respect to your personal information, please refer to our <a href="https://corcept.com/privacy-notice/">Privacy Notice link</a>.&nbsp;</p> <p>Corcept appreciates the commitment and hard work of all our team members as we strive to discover and develop novel treatments for patients with serious unmet medical needs.</p> <p style="text-align: center;"><strong>&nbsp;</strong><strong>Please visit our website at: <a href="https://www.corcept.com/">https://www.corcept.com/</a></strong></p> <p style="text-align: center;"><strong>Corcept is an Equal Opportunity Employer</strong></p> <p><em>Corcept will not conduct interviews via text message or messaging platforms and will not ask you to download anything as part of your interview.&nbsp; Though we use third-party tools to help with advertising our jobs, please be vigilant in checking that the communication is in fact coming from Corcept.</em></p> <p><strong><em>&nbsp;</em></strong></p></div>