Solutions Architect at DuploCloud
United States
$160k - $190k
<div><body><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">About the role: </strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">DuploCloud is looking for a Solutions Architect with a demonstrated background in cloud technologies, DevOps and platform engineering, and AI-driven automation, who drives customer success through solution architecture. This is a customer-facing technical pre-sales role: you will work hand-in-hand with the Sales organization from the first technical conversation with a prospect through a successful proof of concept, deal conversion, and hand-off to our Onboarding and Forward Deployed Engineering teams. The heart of the role is understanding how a prospect actually runs operations today and then showing them, concretely and in their own terms, how DuploCloud solves their pain points.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">What you will do:</strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Lead technical discovery conversations with prospects' DevOps, platform engineering, SRE and engineering leadership to deeply understand their current ops workflows: how they provision environments, ship releases, manage Terraform and Kubernetes, respond to incidents, and enforce security and compliance, and where the toil, bottlenecks and risk live.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Map the prospect's workflows onto DuploCloud's 70/30 model: identify which parts are already covered by the platform's built-in capabilities and Agent library, and isolate the custom, organization-specific piece that needs to be built.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Design and build a custom agent tailored to the prospect's specific use case, using the DuploCloud Coding Assistant and DevKit to define the policy model, write skills and generate the workflow UX, so the prospect can see their own ops workflow running as a governed, multi-user agent and fully understand how DuploCloud solves their pain points.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Deliver compelling live demos and scoped proofs of concept (PoC/PoV), on a laptop or in the prospect's cloud, that prove value on a real workflow and create a clear path to a technical win.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Perform detailed infrastructure assessments of prospects' existing environments and produce cost calculators, business ROI plans, and migration and implementation project plans.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Own technical objection handling, architecture and security reviews, and build-vs-buy conversations with both technical audiences and executives.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Partner closely with the Onboarding and Forward Deployed Engineering teams for a successful hand-off, carrying forward the context and custom agents designed during the pre-sales cycle.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Feed field learnings back to Product and Engineering, and contribute reusable Agents, skills and demo assets to our Agent library.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Qualifications: </strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">5+ years of demonstrated experience as a solutions architect, cloud architect, DevOps/platform engineer, or SRE, including time spent working with both customers and internal teams in a pre-sales, consulting, or delivery capacity.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Strong hands-on knowledge of public cloud platforms (AWS, Azure, GCP); on-prem infrastructure experience is a plus.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Strong knowledge of Kubernetes, ECS and similar container orchestration technologies.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Strong knowledge of Terraform and similar IaC technologies, and of CI/CD systems (e.g., GitHub Actions, GitLab CI, Jenkins, Argo CD).</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Hands-on experience with AI coding assistants and agentic tooling (e.g., Claude Code, Cursor, or similar), and a working understanding of MCP, skills/prompt design, and LLM trade-offs such as model selection, token cost, and human-in-the-loop controls. You will use these daily to build custom Agents for prospects.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Proven ability to run technical discovery: ask the right questions to map a prospect's ops workflow end to end, identify where the toil and risk live, and translate that into a scoped, demonstrable solution.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Problem solver who can interpret sophisticated problem statements, boil them down into simple solutions, and collaborate with prospects and channel partners.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Strong presenter and demo storyteller, equally comfortable in a business and technical context, whether working with executives or talking shop with technical audiences.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Able to produce clear written artifacts: solution architectures, PoC plans, cost calculators, ROI models, and migration/implementation plans.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Working understanding of security and compliance frameworks (SOC 2, HIPAA, PCI) as they apply to cloud infrastructure and AI-driven automation.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Scripting or programming proficiency (e.g., Python, Bash, Go) sufficient to build and debug Agents, skills, and integrations.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Dynamic team member who will both teach and learn from all of us on the Solutions Engineering team; open to giving and receiving feedback, tolerant of failure, and passionate about making clients successful.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Enjoy helping customers through their infrastructure and AI transformation, from the first discovery call through a successful PoC and hand-off to onboarding.</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(32,33,36);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;">Experience with platform engineering / IDP tooling (e.g., Backstage), observability stacks, or early-stage startup environments.</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Compensation Philosophy: </strong></b></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">At DuploCloud we recognize the value you bring, and our commitment to your success is reflected in a competitive compensation package tailored to your experience, location, and skills. In addition to our competitive compensation, we offer a comprehensive array of benefits designed to elevate your overall work experience.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Range: $160,000.00- $190,000.00 depending on location and level of experience.</span></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><b><strong style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Benefits: </strong></b></p><ul style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;'><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Remote flexible work options</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Employee assistance program (EAP)</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Medical, dental & vision benefits supplement</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Life & supplement life and Critical illness insurance</span></li><li style="color:rgb(0,0,0);margin:0pt 0px;font-size:11pt;line-height:1.38;letter-spacing:0.25px;"><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Health Savings Account (HSA), Flexible Savings Account (FSA)</span></li></ul><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><b><strong style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;">Note:</strong></b><span style="color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;"> DuploClou</span><span style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">d Inc. is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, gender, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other protected class. </span><i><em style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">If you have a disability or special need that requires accommodation, please contact us at careers@duplocloud.net.</em></i></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><i><em style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.</em></i></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><i><em style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">This role has been categorized as a Remote position. "Remote" employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.</em></i></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><i><em style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">The pay listed above is specific to California, Colorado, Connecticut, Maryland, Nevada, New York, Rhode Island, and Washington. The standard base pay range listed for this role may not be applicable to other locations.</em></i></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0pt 0px;padding:0px;'><i><em style="color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10.5pt;white-space:pre-wrap;">Applicants may be required to sign a confidentiality agreement during the interview process. Applicants who receive job offers from DuploCloud Inc. will be asked to sign a confidentiality agreement, intellectual property disclosure, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at DuploCloud Inc. and wish to review a copy of the required documents prior to receiving an offer, you may request a copy from your Recruiter.</em></i></p><p style='font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.38;letter-spacing:0.25px;margin:0px;padding:0px;'><br></p></body></div>
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