Croatian Speaking Travel Agent (Remote in Greece) at Eco Plus Solutions AB

Worldwide

We are currently headhunting sophisticated, service-driven professionals to represent a preeminent global titan in the travel and hospitality sector. In this high-impact, fully remote role based in Greece, you will act as the strategic nexus for our Croatian-speaking demographic, orchestrating premium, end-to-end experiences for an elite international traveler base. Whether you are an established industry authority or a linguistically gifted professional seeking a high-caliber career evolution, we invite you to help us redefine the global benchmark for hospitality excellence. THE MANDATE: ARCHITECTING OPERATIONAL EXCELLENCE As a Croatian-Speaking Support Strategist, you are the logistical heartbeat of our consumer journey. Your mandate is to deliver precise, high-fidelity solutions within a high-velocity digital ecosystem. Omni-channel Orchestration: Execute high-volume inbound and outbound engagements across voice, structured digital correspondence, and live messaging with absolute linguistic fluidity in both Croatian and English. Strategic Problem Resolution: Provide decisive, rapid-response solutions for intricate reservation logistics, financial reconciliation, and technical platform optimization. Knowledge Leadership: Maintain an exhaustive mastery of evolving global travel regulations and operational protocols to deliver pinpoint-accurate advisory services. Data Stewardship: Uphold rigorous documentation standards within our CRM to ensure high-fidelity reporting and seamless global service continuity. Performance Optimization: Consistently exceed demanding Service Level Agreements (SLAs) while collaborating with international units to refine the holistic user journey. CANDIDATE ARCHETYPE: THE IDEAL PROFILE We are scouting for high-caliber, autonomous thinkers capable of maintaining peak productivity within a sophisticated, distributed global workforce. Linguistic Mastery: Native or near-native command of Croatian (C2) is mandatory for professional engagement, supported by strong English (B2/C1) proficiency for corporate and technical integration. Logistical Readiness: You must hold the legal right to work in Greece and possess a dedicated professional home office equipped with enterprise-grade connectivity. Executive Soft Skills: Expert-level active listening, profound emotional intelligence, and a highly structured methodology for managing complex workloads. Professional Autonomy: The requisite personal discipline to execute multifaceted tasks and manage priorities effectively in a 100% virtual environment. PREMIUM COMPENSATION & EXECUTIVE BENEFITS Our rewards framework is specifically engineered to recognize specialized expertise and catalyze your long-term professional trajectory. Financial & Health Security Market-Leading Remuneration: A competitive base salary, benchmarked against top-tier bilingual roles within the European market. Performance Incentives: Lucrative monthly bonus structures tied to individual KPIs and achievement milestones. Holistic Protection: Comprehensive private medical and life insurance effective from your initial date of tenure. Infrastructure & Career Growth Vertical Trajectory: A transparent career architecture with defined pathways into leadership, specialized training, or global management roles. The Pro-Tech Suite: Provision of a high-performance hardware kit (executive-grade laptop and noise-canceling peripherals) shipped directly to your residence. Executive Relocation Concierge For professionals transitioning to the Mediterranean, we offer a "Zero-Stress" relocation suite: Mobility Coverage: Full reimbursement of your initial relocation flight to Greece. Arrival Concierge: Four weeks of premium accommodation to facilitate a seamless transition into your permanent residence. This is your invitation to advocate for an iconic global brand while enjoying the ultimate flexibility of a remote lifestyle. Redefine your career under the Greek sun.