Polish Speaking Customer Advisor (Remote in Greece) at Eco Plus Solutions AB

Worldwide

Join a global leader in business process outsourcing as a Polish-speaking Customer Advisor for a prestigious, high-end technology project. This role is dedicated to supporting users of a world-renowned brand known for its innovative hardware and software ecosystem. This is a 100% remote position, available exclusively to candidates currently residing in or willing to relocate to Greece. The Role As a Customer Advisor, you will act as the primary point of contact for Polish-speaking users. Your mission is to provide professional technical assistance and ensure a seamless customer experience for a premium product line. Key Responsibilities: Handle inbound inquiries via phone, chat, and email in Polish. Troubleshoot technical issues related to software, hardware, and account management. Guide users through product features and provide personalized solutions. Maintain a high standard of professional communication while meeting project-specific KPIs. Document customer interactions accurately within the company's CRM system. Requirements We are looking for analytical thinkers with a passion for technology. While prior customer service experience is advantageous, it is not a prerequisite; we provide comprehensive, paid training. Language Skills: Native or C2-level proficiency in Polish. English Skills: B2-level proficiency (Upper-Intermediate) for training materials and internal corporate communication. Location: Must be based in Greece (or ready to relocate) and hold a valid EU passport or Greek work permit. Technical Aptitude: Comfort with digital tools and an interest in consumer electronics. Competencies: Strong problem-solving abilities, patience, and a professional phone manner. Compensation & Benefits We offer a structured corporate environment with a focus on long-term career stability. Financials: Competitive monthly salary with 14 payments per year (inclusive of statutory holiday bonuses). Relocation Package: For candidates moving from abroad, we provide flight tickets to Greece and 2 weeks of hotel accommodation upon arrival. Home Office: All necessary technical equipment is provided and shipped to your location in Greece. Insurance: Comprehensive Health and Life Insurance coverage. Career Development: Transparent internal promotion paths into specialized technical, quality assurance, or management roles. Support: Assistance with local administrative requirements (AFM, AMKA, and bank account setup). Application Process If you meet the language requirements and are looking for a professional remote role within a global organization, please submit your CV in English.