Automotive Claims Support Specialist at Endurance Warranty Services, LLC
Worldwide
$0.018k - $0.022k
<p><strong>Job Summary</strong></p> <p><span class="TextRun SCXW138784124 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default" data-ccp-parastyle-defn="{"ObjectId":"272499da-5523-5969-b17c-4f82c0ce3910|1","ClassId":1073872969,"Properties":[469775450,"Default",201340122,"2",134233614,"true",469778129,"Default",335572020,"1",469777841,"Aptos",469777842,"Aptos",469777844,"Aptos",469769226,"Aptos",335551500,"0",335559740,"240",201341983,"0",335559739,"0",201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777843,"Aptos",201341986,"1",268442635,"24"]}">As a </span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">Claims Support Specialist</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">,</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> you will</span> <span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">provide a vital administrative and customer support </span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">function</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> related to the </span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">accurate</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> and </span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">timely</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> processing of </span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">claims. You will </span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">be</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> responsible for</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> the daily tracking</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> and follow-up on all parts and services ordered by the Adjusters during a claim. You will engage with Contract holders and repair facilities via phone, email, and chat to ensure the </span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">performance of our parts, inspection, and fleet repair vendors</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> meets expectations</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">. You will work closely with </span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">internal and external customers</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> to </span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">provide</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> or ensure</span> <span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">timely</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> receipt, review, and execution</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> of our parts, inspections, and document requests</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default">.</span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> </span><span class="NormalTextRun SCXW138784124 BCX8" data-ccp-parastyle="Default"> </span></span><span class="EOP SCXW138784124 BCX8" data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></p> <p><strong>Key Responsibilities:</strong></p> <ul> <li><span data-contrast="none"><span data-ccp-parastyle="Default" data-ccp-parastyle-defn="{"ObjectId":"272499da-5523-5969-b17c-4f82c0ce3910|1","ClassId":1073872969,"Properties":[469775450,"Default",201340122,"2",134233614,"true",469778129,"Default",335572020,"1",469777841,"Aptos",469777842,"Aptos",469777844,"Aptos",469769226,"Aptos",335551500,"0",335559740,"240",201341983,"0",335559739,"0",201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777843,"Aptos",201341986,"1",268442635,"24"]}">Providing </span><span data-ccp-parastyle="Default">timely</span><span data-ccp-parastyle="Default"> and </span><span data-ccp-parastyle="Default">accurate</span><span data-ccp-parastyle="Default"> responses to claims and/or contract issues</span></span></li> <li><span data-ccp-parastyle="Default" data-ccp-parastyle-defn="{"ObjectId":"272499da-5523-5969-b17c-4f82c0ce3910|1","ClassId":1073872969,"Properties":[469775450,"Default",201340122,"2",134233614,"true",469778129,"Default",335572020,"1",469777841,"Aptos",469777842,"Aptos",469777844,"Aptos",469769226,"Aptos",335551500,"0",335559740,"240",201341983,"0",335559739,"0",201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777843,"Aptos",201341986,"1",268442635,"24"]}">Monitoring </span><span data-ccp-parastyle="Default">numerous</span><span data-ccp-parastyle="Default"> Teams channels and group chats </span></li> <li><span data-ccp-parastyle="Default" data-ccp-parastyle-defn="{"ObjectId":"c6045a52-2c2e-4bf1-82b9-f0b60b4b53e1|2","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Aptos",469777842,"Aptos",469777843,"Aptos",469777844,"Aptos",201341986,"1",469769226,"Aptos",268442635,"24",469775450,"Default",201340122,"2",134233614,"true",469778129,"Default",335572020,"1",335551500,"0",335559740,"240",201341983,"0",335559739,"0",469778324,"Normal"]}">Maintaining constant communication and professionalism</span></li> <li><span data-ccp-parastyle="Default">Inter and intra-department communication via email, Teams chat, & phone calls</span></li> <li><span data-ccp-parastyle="Default">Correspond with and </span><span data-ccp-parastyle="Default">assist</span><span data-ccp-parastyle="Default"> Managers and Agents.</span></li> <li><span data-ccp-parastyle="Default">Research and resolve customer issues (parts suppliers, inspection companies, labs, etc.)</span></li> <li><span data-ccp-parastyle="Default">Follow up on requested inspections, parts orders, oil labs, etc. </span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> <li><span data-ccp-parastyle="Default">Follow up on all document requests</span></li> <li><span data-ccp-parastyle="Default">Other duties as assigned</span><span data-ccp-props="{"201341983":0,"335559739":0,"335559740":240}"> </span></li> </ul> <p><strong>Key to Success:</strong></p> <ul> <li><span data-contrast="none">Possess an understanding of automotive service/parts departments (preferred)</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Posses a strong set of interpersonal skills</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Exceptional customer service skills.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">High level of accuracy in data entry skills.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Have a strong code of ethics </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Perform well under pressure </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Be task/goal oriented </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Have good organizational and time management skills </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Posses an excellent attendance record </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Basic understanding of Excel</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Strong negotiation skills</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Possess critical thinking skills and decision-making abilities. </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Be adaptable and flexible </span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Be dependable</span><span data-ccp-props="{}"> </span></li> </ul> <p> </p> <p><em>Candidates must pass a pre-employment background check. Endurance is an E-Verify employer.</em></p> <p><strong>Compensation: $18-$22/hour</strong></p> <p><strong>Our Benefits Include: </strong></p> <p>As an industry leader, Endurance provides competitive compensation with full-time opportunities, but that’s just the beginning. Our benefits include:</p> <ul> <li>Work From Home</li> <li>Computer Equipment Provided </li> <li>Paid training </li> <li>401(k) with company match after 90-days of employment</li> <li>Medical, Dental and Vision Insurance</li> <li>Voluntary Life Insurance</li> <li>Internet Stipend</li> </ul> <p>Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram and Twitter.</p><div class="content-conclusion"><p><strong>Equal Employment Opportunity</strong><br>Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together.<span data-teams="true"> <strong>Endurance Warranty is an E-Verify Company</strong>.</span> <br><br><strong>About Endurance</strong><br>Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we’re growing rapidly. We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow.<br> <br>When you work for Endurance, you’re working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we’re proud to work as a diverse team to serve our customers and our community.<br> </p> <p>Therefore, we’ve been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power’s “50 Best Companies to Sell For” and consistently makes industry lists from Crain’s and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites.</p> <p>Come accelerate your career with us. We’ll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.</p> <p> </p></div>
Apply Now
