Engineering Lead - Order Management Automation (Spain or UK remote) at Flight Centre
United Kingdom
<p><img src="https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/26219edd-a3ff-433a-8d1b-9be3d02a805f.png" alt align></p> <p><span style="font-size: 14pt"><strong>About Flight Centre Travel Group</strong></span></p> <p><span style="font-size: 14pt">Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.</span></p> <p> </p> <p><span style="font-size: 14pt"><strong>About the Opportunity</strong></span></p> <p><span style="font-size: 14pt">Step into a global engineering leadership role where you’ll own and shape the future of Order Management Automation across our business. Sitting within the Content & Workflow stream, you’ll lead the evolution of legacy automation (Compleat) while contributing to a next-generation Order Management platform. This is a unique opportunity to balance stability with innovation, driving technical excellence, modern architecture, and AI-powered engineering practices across a distributed team. You’ll play a critical role in ensuring our automation capabilities are reliable today while building what comes next.</span></p> <p> </p> <p><span style="font-size: 14pt"><strong>Key Responsibilities</strong></span></p> <ul> <li><span style="font-size: 14pt">Own the technical roadmap for Order Management Automation across Compleat and the emerging Order Management platform</span></li> <li><span style="font-size: 14pt">Set and enforce engineering standards across code quality, API design, testing, documentation, and deployment</span></li> <li><span style="font-size: 14pt">Make architectural decisions across VB.NET, C#, TypeScript, and JavaScript systems</span></li> <li><span style="font-size: 14pt">Drive API design and governance across REST, SOAP, and GraphQL integrations</span></li> <li><span style="font-size: 14pt">Lead evaluation of automation approaches, balancing legacy platform stability with future platform direction</span></li> <li><span style="font-size: 14pt">Take full ownership of Compleat platform performance, reliability, incident response, and release management</span></li> <li><span style="font-size: 14pt">Act as senior escalation point for automation-related technical issues globally</span></li> <li><span style="font-size: 14pt">Partner with product and engineering leadership to guide migration from Compleat to the Order Management platform</span></li> <li><span style="font-size: 14pt">Contribute to development and integrations on the Order Management platform in alignment with Technical Architect direction</span></li> <li><span style="font-size: 14pt">Translate existing automation logic and business rules into scalable platform capabilities</span></li> <li><span style="font-size: 14pt">Lead, mentor, and develop a globally distributed engineering team</span></li> <li><span style="font-size: 14pt">Manage team capacity, prioritization, and delivery aligned to strategy</span></li> <li><span style="font-size: 14pt">Collaborate across time zones with product managers, stakeholders, and business analysts</span></li> <li><span style="font-size: 14pt">Embed AI tooling into development workflows, including testing, documentation, and operational efficiency</span></li> <li><span style="font-size: 14pt">Evaluate emerging technologies and their relevance to automation and integration</span></li> <li><span style="font-size: 14pt">Willingness to travel domestically and internationally every quarter</span></li> <li><span style="font-size: 14pt">Other duties and tasks as assigned</span></li> <li><span style="font-size: 14pt">Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive</span></li> </ul> <p> </p> <p><span style="font-size: 14pt"><strong>Experience & Qualifications</strong></span></p> <p><span style="font-size: 14pt">• Proven experience leading engineering teams in enterprise environments</span><br><span style="font-size: 14pt">• Hands-on multi-stack expertise: VB.NET, C#, TypeScript, JavaScript</span><br><span style="font-size: 14pt">• Strong API design and integration experience (REST, SOAP, GraphQL)</span><br><span style="font-size: 14pt">• Experience with enterprise integration patterns (event-driven systems, messaging, orchestration)</span><br><span style="font-size: 14pt">• Background in automation systems, workflow platforms, or order management systems</span><br><span style="font-size: 14pt">• Strong understanding of CI/CD pipelines, DevOps, and source control practices</span><br><span style="font-size: 14pt">• Experience managing legacy systems alongside greenfield platform builds</span><br><span style="font-size: 14pt">• Familiarity with Azure, GitHub (including Actions), and Datadog (preferred)</span><br><span style="font-size: 14pt">• Knowledge of Compleat or similar enterprise automation tools (preferred)</span><br><span style="font-size: 14pt">• Experience in travel technology or TMC ecosystems (preferred)</span><br><span style="font-size: 14pt">• Strong leadership, communication, and stakeholder management skills</span><br><span style="font-size: 14pt">• Passion for AI-augmented engineering and continuous innovation</span></p> <p> </p> <p><span style="font-size: 14pt"><strong>What's in it for you</strong></span></p> <ul> <li><span style="font-size: 14pt">A genuinely global engineering leadership role with full ownership across both live operations and new platform development.</span></li> <li><span style="font-size: 14pt">A seat at the table on the Order Management platform from its architectural foundations.</span></li> <li><span style="font-size: 14pt">A fast-moving, AI-forward engineering culture that values technical rigour and pragmatic delivery.</span></li> <li><span style="font-size: 14pt">Reporting line into the global Head of Engineering for Content & Workflow, with visibility across the full stream.</span></li> <li><span style="font-size: 14pt">A collaborative, distributed team environment with deep domain expertise in travel and workflow automation technology.</span></li> </ul> <p> </p> <p><span style="font-size: 14pt"><strong>What You'll Enjoy (Please note these are our Spain benefits - the UK ones will differ)</strong></span></p> <ul style="text-align: justify"> <li><span style="font-size: 14pt">Tick destinations off your bucket list with our discounts on travel and accommodation.</span></li> <li><span style="font-size: 14pt">Enjoy 25 Days Off per year plus 5 Compensation days!</span></li> <li><span style="font-size: 14pt">Learn a new language with our free language learning platform (Global Exam).</span></li> <li><span style="font-size: 14pt">Employee Retention Share Scheme through Equate Plus.</span></li> <li><span style="font-size: 14pt">Various social events to promote networking, the celebration of wins, and sometimes just for fun! (Global Gathering 2024 - Portugal). </span></li> <li><span style="font-size: 14pt">Enjoy our discounts with GymApp. </span></li> <li><span style="font-size: 14pt">Complementary coffee, drinks, snacks and fruits at our Barcelona office location.</span></li> <li><span style="font-size: 14pt">A strong focus on professional development to support you in the evolution of your career. </span></li> </ul> <p> </p> <p><span style="font-size: 14pt"><em>Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.</em></span></p> <p><span style="font-size: 12pt"><em><span style="font-size: 14pt">We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at </span><span dir="ltr"><span style="font-size: 14pt"><a title="mailto:recruitmentuk@flightcentre.co.uk" href="mailto:RecruitmentUK@flightcentre.co.uk" target="_blank" rel="noopener noreferrer">RecruitmentUK@flightcentre.co.uk</a>.  </span><span style="color: #FFFFFF"><span style="font-size: 14pt">#LI</span>-CS2#LI-Remote</span></span></em></span></p> <p> </p> <p><span style="font-size: 12pt"><img src="https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/95394d0a-8903-4e90-a46e-dea47563dbcc.png" alt align></span></p>
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