Is the Customer Excellence Expert (Nederlands sprekend) – Premium Technologie position at FlowDesk CX fully remote?

Yes, this Customer Excellence Expert (Nederlands sprekend) – Premium Technologie position at FlowDesk CX is a remote position. The role is available for candidates in Netherlands.

What are the main requirements for the Customer Excellence Expert (Nederlands sprekend) – Premium Technologie role?

Key requirements include: Excellent command of the Dutch language (C1/C2 level) and a professional level of English., Customer-oriented: You have a natural talent to help others and can turn a technical problem into a positive brand experience., Strong listening skills and the ability to explain complex technology in a simple, friendly way., and more.

Remote Opportunity

Customer Excellence Expert (Nederlands sprekend) – Premium Technologie

Q: Is this a full-time or part-time Customer Excellence Expert (Nederlands sprekend) – Premium Technologie role?

This is a full-time Customer Excellence Expert (Nederlands sprekend) – Premium Technologie position at FlowDesk CX.

Q: How do I apply for the Customer Excellence Expert (Nederlands sprekend) – Premium Technologie position at FlowDesk CX?

You can apply for this Customer Excellence Expert (Nederlands sprekend) – Premium Technologie position by clicking the "Apply Now" button on this page, which will take you to FlowDesk CX's application portal.

Join FlowDesk CX as a entry professional working remotely from Netherlands. Explore the role, benefits, and apply in one place.

Customer Excellence Expert (Nederlands sprekend) – Premium Technologie

FlowDesk CX

Full Time

$60,000 - $100,000*

6 months ago

Netherlands

Customer Success

Entry

Customer Service

Technical Support

Dutch language

+5 more

Job Description

Ben jij een communicatieve expert met een passie voor hoogwaardige techniek en iconisch design? Wij zijn op zoek naar Nederlandstalige Customer Excellence Experts om een van de meest innovatieve wereldleiders in geavanceerde huishoudelijke technologie te ondersteunen. Dit is een 100% remote functie. Je kunt ervoor kiezen om te werken vanuit de historische straten van Athene, de blauwe wateren van Kreta, of waar dan ook in Griekenland, terwijl je een merk vertegenwoordigt dat bekend staat om wereldklasse engineering. Jouw Rol als Merkexpert In deze functie ben je meer dan alleen een klantenservicemedewerker; je bent een productspecialist. Je behandelt binnenkomende vragen van Nederlandse klanten en zorgt ervoor dat hun ervaring met hun high-end apparatuur vlekkeloos en "WOW" is.

Deskundige Inbound Support: Behandel inkomende oproepen met betrekking tot verkoop, aftersales en algemene productvragen.

Technische Probleemoplossing: Help klanten met technische vragen zodat zij het maximale uit hun premium apparaten kunnen halen.

Logistiek Beheer: Los vragen over leveringen op en beheer aanvragen die via het verkoopplatform van het merk binnenkomen.

Adviserende Rol: Begeleid potentiële kopers in hun aankoopproces en help hen de juiste technologie te kiezen voor hun behoeften. Wie Zoeken Wij?

Talen: Uitstekende beheersing van de Nederlandse taal (C1/C2 niveau) en een professioneel niveau van Engels.

Klantgericht: Je hebt een natuurlijk talent om anderen te helpen en kunt een technisch probleem omzetten in een positieve merkervaring.

Communicatie: Je beschikt over sterke luistervaardigheden en het vermogen om complexe techniek op een eenvoudige, vriendelijke manier uit te leggen.

Ervaring: Ervaring in retail, klantenservice of technische ondersteuning is een pluspunt, maar passie voor technologie is een must. Internationaal Verhuispakket (Relocation Support) Verhuizen naar Griekenland maken wij eenvoudig! Als je momenteel in het buitenland woont (bijv. in Nederland of België), bieden wij een uitgebreid

Relocation Package

Vliegticket: Jouw vlucht naar Griekenland wordt geboekt en betaald.

Taxi Transfer: Ophaalservice vanaf de luchthaven bij aankomst.

Accommodatie: Gratis hotelovernachtingen voor de eerste weken of een verhuisbonus om je te helpen bij het vinden van een appartement.

Administratieve Ondersteuning: Hulp bij het verkrijgen van je Griekse belastingnummer (AFM), burgerservicenummer (AMKA) en het openen van een bankrekening. Wat Bieden Wij?

Volledige Flexibiliteit: Werk 100% vanuit huis overal in Griekenland.

Premium Training: Volledig betaalde training over de geschiedenis van het merk en de allernieuwste technologieën.

Hardware: Wij sturen de benodigde apparatuur (pc, headset, etc.) direct naar jouw huis.

Stabiliteit: Een vast contract met een competitief salarispakket. Klaar voor een nieuw avontuur onder de Griekse zon? Solliciteer vandaag nog door je CV in het Engels op te sturen!

Requirements

Excellent command of the Dutch language (C1/C2 level) and a professional level of English.
Customer-oriented: You have a natural talent to help others and can turn a technical problem into a positive brand experience.
Strong listening skills and the ability to explain complex technology in a simple, friendly way.
Experience in retail, customer service, or technical support is a plus, but passion for technology is a must.
Ability to handle incoming calls related to sales, aftersales, and general product questions.
Ability to help customers with technical questions to get the most out of their premium appliances.
Ability to manage questions about deliveries and handle requests that come in through the brand's sales platform.
Ability to guide potential buyers through their purchase process and help them choose the right technology for their needs.

Skills

Customer Service

Technical Support

Dutch language

English language

Problem Solving

Communication

Product Knowledge

Logistics Management

About AI-Estimated Salary

The salary range shown was not provided by the employer. Our AI has estimated it based on the job title, required experience, location, and industry standards (confidence: 60%). This estimate should be used as a general guide only and may not reflect the actual compensation. Always confirm salary details directly with the employer during the application process.

Ready to Apply?

Join FlowDesk CX today

Salary Range (AI-Estimated)*

$60,000 - $100,000

60% confidence

Posted 6 months ago

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