Law Library Analyst at Harbor
United States
<p><strong>Harbor</strong> seeks a<strong> Senior Library and Research Analyst</strong> to join the Library and Research department. <span class="TextRun SCXW6119105 BCX8" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW6119105 BCX8">The Analyst, Law Library Operations supports the day-to-day administration and delivery of law library services within the Knowledge and Research Services team. This position helps ensure that library resources, systems, records, and workflows are maintained accurately and consistently so attorneys, legal staff, and internal teams receive timely and reliable information support.<span class="EOP Selected SCXW6119105 BCX8" data-ccp-props="{}"> </span></span></span></p> <p>This is a full-time position (9am - 6pm EST) and can be worked remotely from anywhere in the United States, UK or Canada. </p> <hr> <h4>Responsibilities:</h4> <ul> <li><span data-contrast="none">Maintain library catalog records and administrative documentation for collections, contracts, invoices, orders, and renewals, ensuring records are complete, current, and accessible while demonstrating accountability and accuracy.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Support access to electronic resources by assisting with password and access issues, troubleshooting common user concerns, communicating professionally and promptly with users, and escalating vendor or platform problems as appropriate.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Contribute to knowledge organization by updating internal research guides, maintaining metadata, and keeping shared repositories accurate, current, and easy to use in support of team collaboration, knowledge sharing, and consistent client service.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Create and maintain tracking logs and operational reports related to request volume, turnaround time, resource usage, and recurring issue categories, using reliable data and clear organization to support effective communication, transparency, and continuous improvement.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Assist with current awareness and monitoring by tracking legal, industry, and resource-related updates and distributing timely, well-organized summaries or alerts that reflect client priorities and support informed decision-making.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Coordinate with vendors, client managers, and internal teams on renewals, resource changes, administrative updates, and related documentation, demonstrating collaboration, responsiveness, and a professional approach with all internal and external audiences.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li> <li><span data-contrast="none">Identify recurring operational issues, document standard operating procedures, and recommend workflow improvements that strengthen service delivery, promote consistency, and reflect Harbor’s commitment to collaboration and knowledge sharing.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":720,"335559737":0,"335559738":0,"335559739":160,"335559740":279,"335559991":360}"> </span></li> <li><span data-contrast="none">Assist with document delivery and source retrieval by locating materials through firm subscriptions and public sources, using reliable information, following client guidance, and coordinating timely delivery to attorneys and staff.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Participate in training and professional development to build proficiency with legal research tools, library systems, service workflows, and best practices, and apply that learning to improve individual performance and team effectiveness.</span><span data-ccp-props="{}"> </span></li> <li><span data-contrast="none">Support research-related tasks as needed and appropriate based on team priorities and business needs, seeking clarification when needed, meeting deadlines, and communicating clearly with colleagues, client managers, and stakeholders.</span><span data-ccp-props="{}"> </span></li> </ul> <h4>Qualifications:</h4> <ul> <li>MLS and/or demonstrated relevant professional experience in a private law firm or academic law library, special library, or research center</li> <li>1-3 years’ experience providing law library services in a private law firm, academic law library or special library or research center</li> <li><span data-olk-copy-source="MessageBody">Experience in a law firm library or technical services</span></li> <li><span data-olk-copy-source="MessageBody">Experience working with invoices and renewals</span></li> <li><span data-olk-copy-source="MessageBody">Strong accuracy and attention to detail</span></li> <li>Proficiency in Microsoft Office Suite with strong working knowledge of Outlook, Excel, Word, and PowerPoint</li> <li>Responsiveness and demonstrated ability to manage and prioritize competing deadlines</li> <li>Client service orientation combined with excellent verbal and written communication skills</li> <li>Strong organizational and time management skills with demonstrated attention to detail</li> <li>Ability to work in a collaborative, service-oriented team, yet also independently with minimal supervision</li> </ul><div class="content-conclusion"><p><strong><span class="x_ContentPasted0">About Us:</span></strong></p> <p><span class="x_ContentPasted0">Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.</span></p> <p><em><span class="x_ContentPasted0">Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.</span> </em></p></div>
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