Legal AI Program Manager at Harbor
United States
<p><span data-contrast="auto"><strong>Harbor Labs </strong>is building the next generation of AI-enabled legal services. We partner with leading law firms and corporate legal departments to turn emerging AI capabilities into practical, scalable ways of working often before a proven playbook exists. This role sits at the center of that work: leading complex programs, guiding senior legal stakeholders, and converting what we learn into repeatable approaches that can scale across clients and Harbor.</span></p> <p><span data-contrast="auto">Build what comes next. Join a team working at the edge of legal AI where the problems are real, the answers are still emerging, and your judgment can directly shape how leading legal organizations adopt and scale new technology.</span><span data-ccp-props="{"201341983":0,"335559739":60,"335559740":259}"> </span></p> <hr> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">Why this role exists:</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":240,"335559739":100,"335559740":259}"> </span></strong></p> <p><span data-contrast="auto">As our embedded AI engagements expand, clients increasingly need more than strong project execution. They need a leader who understands the realities of legal AI delivery, can shape the conversation with lawyers and legal-operations teams, and can turn technical and adoption signals into sound program decisions.</span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></p> <p><span data-contrast="auto">The Legal AI Program Manager will create the structure that allows multidisciplinary teams to move quickly without losing rigor. You will bring clarity to ambiguity, challenge assumptions constructively, and help clients make confident decisions about where AI can create meaningful value and where it cannot.</span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></p> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">What makes this different:</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":240,"335559739":100,"335559740":259}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">This is not a traditional PMO </span><span data-ccp-parastyle="List Bullet">role</span><span data-ccp-parastyle="List Bullet"> and it is not a schedule-management position. You will be expected to understand the work deeply enough to influence it.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">You will </span><span data-ccp-parastyle="List Bullet">operate</span><span data-ccp-parastyle="List Bullet"> at the intersection of AI, legal work, client delivery, and organizational change—partnering with AI delivery leaders and technical specialists while serving as a trusted advisor to senior client stakeholders.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Because Harbor Labs is still evolving, you will have a meaningful voice in how we work, what we build, and how this capability scales. The frameworks and operating practices you create will shape future engagements, offerings, and teams.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> </ul> <h4><span data-contrast="auto"><span data-ccp-parastyle="heading 1">What </span><span data-ccp-parastyle="heading 1">you'll</span><span data-ccp-parastyle="heading 1"> do:</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":240,"335559739":100,"335559740":259}"> </span></h4> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Lead complex legal AI programs from strategy through adoption. </span><span data-ccp-parastyle="List Bullet">Create the structure, priorities, decision forums, and momentum </span><span data-ccp-parastyle="List Bullet">required</span><span data-ccp-parastyle="List Bullet"> to move enterprise AI initiatives forward across one or more embedded client engagements.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Guide senior legal stakeholders with credibility. </span><span data-ccp-parastyle="List Bullet">Advise General Counsel, legal-operations leaders, and lawyers on use cases, sequencing, governance, adoption, </span><span data-ccp-parastyle="List Bullet">and what</span><span data-ccp-parastyle="List Bullet"> strong AI programs look like in practice.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Orchestrate multidisciplinary teams. </span><span data-ccp-parastyle="List Bullet">Connect client leaders with Harbor specialists across AI delivery, legal operations, workflow design, change, and technology so that decisions translate into coordinated action.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Turn delivery signals into program decisions. </span><span data-ccp-parastyle="List Bullet">Translate what is happening in configuration, prompting, evaluation, workflow design, risk, and adoption into clear recommendations about scope, sequencing, staffing, and investment.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Create momentum without creating bureaucracy. </span><span data-ccp-parastyle="List Bullet">Establish an operating cadence that gives teams clarity and leaders visibility while preserving speed, experimentation, and ownership.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Challenge constructively. </span><span data-ccp-parastyle="List Bullet">Push back on weak use cases, unrealistic timelines, scope drift, or decisions that will not create sustainable value while strengthening trust and </span><span data-ccp-parastyle="List Bullet">maintaining</span><span data-ccp-parastyle="List Bullet"> executive alignment.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Build reusable Harbor Labs approaches. </span><span data-ccp-parastyle="List Bullet">Develop practical frameworks, governance models, reporting methods, and implementation patterns that can be reused and improved across engagements.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Help shape the future of the capability. </span><span data-ccp-parastyle="List Bullet">Bring market and client insight back into Harbor Labs, </span><span data-ccp-parastyle="List Bullet">identify</span><span data-ccp-parastyle="List Bullet"> emerging needs, and influence how our delivery model, offerings, and team evolve.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> </ul> <h4><span data-contrast="auto"><span data-ccp-parastyle="heading 1">What </span><span data-ccp-parastyle="heading 1">we're</span><span data-ccp-parastyle="heading 1"> looking for:</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":240,"335559739":100,"335559740":259}"> </span></h4> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Legal AI delivery experience. </span><span data-ccp-parastyle="List Bullet">You have led or played </span><span data-ccp-parastyle="List Bullet">a central role</span><span data-ccp-parastyle="List Bullet"> in legal AI implementations—not only general technology or software projects. You understand what it takes to move from use-case </span><span data-ccp-parastyle="List Bullet">selection</span><span data-ccp-parastyle="List Bullet"> through workflow design, evaluation, rollout, and adoption.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Credibility with lawyers and executives. </span><span data-ccp-parastyle="List Bullet">You can engage senior legal stakeholders as a peer, explain complex issues clearly, and hold a well-informed point of view even when it challenges the </span><span data-ccp-parastyle="List Bullet">initial</span><span data-ccp-parastyle="List Bullet"> direction.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">A builder mindset. </span><span data-ccp-parastyle="List Bullet">You enjoy creating </span><span data-ccp-parastyle="List Bullet">structure</span><span data-ccp-parastyle="List Bullet"> where none </span><span data-ccp-parastyle="List Bullet">exists</span><span data-ccp-parastyle="List Bullet">, testing </span><span data-ccp-parastyle="List Bullet">new approaches</span><span data-ccp-parastyle="List Bullet">, learning quickly, and improving the playbook rather than simply following one.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Strong program judgment. </span><span data-ccp-parastyle="List Bullet">You know how to </span><span data-ccp-parastyle="List Bullet">identify</span><span data-ccp-parastyle="List Bullet"> the decisions that matter, surface risk early, sequence work intelligently, and keep teams focused on outcomes rather than activity.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Current AI fluency. </span><span data-ccp-parastyle="List Bullet">You actively follow developments across leading model providers, agentic workflows, retrieval-augmented generation, evaluation methods, and enterprise AI patterns. You separate durable capability from </span><span data-ccp-parastyle="List Bullet">hype</span><span data-ccp-parastyle="List Bullet">.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Hands-on curiosity. </span><span data-ccp-parastyle="List Bullet">You experiment with current AI tools and understand how they behave in practice. Relevant training or credentials from Anthropic, OpenAI, Google, Microsoft, or other leading platforms are valued, but </span><span data-ccp-parastyle="List Bullet">demonstrated</span><span data-ccp-parastyle="List Bullet"> learning and applied experience matter more than certificates.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Comfort with ambiguity and change. </span><span data-ccp-parastyle="List Bullet">You are energized by an environment where roles, methods, and opportunities will evolve as the market </span><span data-ccp-parastyle="List Bullet">develops</span><span data-ccp-parastyle="List Bullet"> and the team learns.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Collaborative confidence. </span><span data-ccp-parastyle="List Bullet">You work well with technical experts, consultants, operators, and client teams; you can lead without relying on hierarchy and make others better through clear thinking and strong partnership.</span></span><span data-ccp-props="{"201341983":0,"335559739":80,"335559740":259}"> </span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">Helpful experience:</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":240,"335559739":100,"335559740":259}"> </span></strong></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience in a law firm, corporate legal department, legal-operations team, legal technology company, or professional services environment</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience leading embedded, managed-services, or recurring delivery models rather than only fixed-scope projects</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience </span><span data-ccp-parastyle="List Bullet">establishing</span><span data-ccp-parastyle="List Bullet"> governance, reporting, or program infrastructure for a new or rapidly evolving capability</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Exposure to product thinking, service design, change management, or enterprise technology adoption</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Experience working across global teams and complex stakeholder environments</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">What success looks like:</span></span><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":240,"335559739":100,"335559740":259}"> </span></strong></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Clients view you as a trusted advisor who improves the quality and pace of their AI decisions.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Engagement teams have clear priorities, fast escalation paths, and the right level of operating discipline.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">AI initiatives move beyond pilots toward practical adoption and measurable business outcomes.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Harbor Labs has stronger, more repeatable methods because of the frameworks and insight you contribute.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">You have helped define how this capability and your own role within it scales over time.</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> </ul> <p><strong><span data-contrast="auto"><span data-ccp-parastyle="heading 1">Who thrives here:</span></span></strong><span data-ccp-props="{"134245418":true,"134245529":true,"201341983":0,"335559738":240,"335559739":100,"335559740":259}"> </span></p> <ul> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">People who prefer solving ambiguous, consequential problems over </span><span data-ccp-parastyle="List Bullet">maintaining</span><span data-ccp-parastyle="List Bullet"> established processes</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Leaders who combine strategic thinking with hands-on execution</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Curious practitioners who learn emerging technology by using it</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Low-ego collaborators who challenge ideas, not people</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> <li><span data-contrast="auto"><span data-ccp-parastyle="List Bullet">Individuals who want meaningful ownership and the opportunity to influence how a new capability grows</span></span><span data-ccp-props="{"201341983":0,"335559739":100,"335559740":259}"> </span></li> </ul><div class="content-conclusion"><p><strong><span class="x_ContentPasted0">About Us:</span></strong></p> <p><span class="x_ContentPasted0">Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.</span></p> <p><em><span class="x_ContentPasted0">Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.</span> </em></p></div>
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