Is the Director of UX Design position at iHerb fully remote?

Yes, this Director of UX Design position at iHerb is a remote position. The role is available for candidates in United States.

Is this a full-time or part-time Director of UX Design role?

This is a full-time Director of UX Design position at iHerb.

What benefits does iHerb offer for this position?

iHerb offers the following benefits: 401k Matching, Health Insurance, Paid Time Off, Remote Work, Stock Options.

What is the salary range for the Director of UX Design position?

The salary range for this Director of UX Design role is $205.956k - $275.834k.

How do I apply for the Director of UX Design position at iHerb?

You can apply for this Director of UX Design position by clicking the "Apply Now" button on this page, which will take you to iHerb's application portal.

Director of UX Design at iHerb

United States

$205.956k - $275.834k

Job Summary: The Director of UX will be responsible for shaping and driving the overall user experience vision at iHerb. This leader will build and scale a high-performing UX design team, partner with product, CX and cross functional stakeholders, and champion customer-first design across all digital touchpoints. The role requires both strategic vision and hands-on design leadership, with a focus on delivering intuitive, delightful, and accessible experiences for millions of global customers. Job Expectations: Leadership & Strategy <ul> <li> Define and drive the long-term UX vision and strategy for iHerb’s web and mobile platforms. </li> <li> Oversee the end-to end user experience on our global website for all platforms (desktop, mobile web and app) </li> <li> Build, mentor, and inspire a team of UX designers, researchers, and design managers. </li> <li> Advocate for design thinking and human-centered design practices across the organization. </li> <li> Help to build a strong design culture within the organization </li> <li> Get hands-on with projects when necessary to drive projects forward </li> </ul> Collaboration & Execution <ul> <li> Partner closely with Product Management, Engineering, CX and Marketing to align on goals, priorities, and execution. </li> <li> Translate business objectives into customer-centric design solutions that drive growth and retention. </li> <li> Establish and maintain scalable design systems, ensuring consistency across platforms. </li> <li> Oversee adoption of design software, tools, and workflows to maximize team efficiency and collaboration. </li> </ul> Innovation & Customer Experience <ul> <li> Use research, data, and insights to inform design decisions and continuously improve usability. </li> <li> Stay ahead of industry trends, tools, and best practices to evolve iHerb’s design capabilities. </li> <li> Champion accessibility and inclusivity, ensuring products are usable by customers worldwide. </li> </ul> Knowledge, Skills, and Abilities: Required: <ul> <li> Experience with A/B testing </li> <li> Strong portfolio showcasing design leadership, strategy, and execution </li> <li> Experience leading a product focused high-performance design team </li> <li> Experience working with product, business stakeholders, and user researchers to drive strategy, vision, and execution </li> <li> Experience managing processes and teams in an agile/scrum environment </li> <li> Experience working with design systems and tools such as Figma </li> <li> A user-centered design approach and highly collaborative, low-ego approach to design </li> <li> Experience attracting, hiring and retaining top design talent </li> </ul> Equipment Knowledge: <ul> <li> Experience with graphic development software (Photoshop, ImageReady, Illustrator etc.) </li> <li> Experience with Microsoft Office Suite (Word, Excel, PowerPoint) </li> <li> Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred </li> </ul> Experience Requirements: <ul> <li> Generally requires a minimum of twelve (12) years of design experience with a focus on eCommerce or related field. Five (5) plus years in a Supervisory role preferred. </li> </ul> Education Requirements: Bachelor’s Degree in Art, UI/UX Design or related field required, or equivalent work experience Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner. Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment: The noise in the work environment is usually moderate. Other factors are: <ul> <li> Hectic, fast-paced with multi-level distractions </li> <li> Professional, yet casual work environment </li> <li> Office / Warehouse environment </li> <li> Ability to work extended hours as required </li> </ul> #LI-JC1The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations. Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents. Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at <a href="https://www.iherbbenefits.com/" target="_blank">iHerbBenefits.com</a>. Anticipated Pay Scale:$205,956—$275,834 USD Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to <a href="mailto:staffingvendors@iherb.com" target="_blank">staffingvendors@iherb.com</a>. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. About iHerb iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries. Our vision is to become the #1 destination for health and wellness across the world. With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team: Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb Benefits At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit <a href="http://www.iherbbenefits.com/" target="_blank">www.iHerbBenefits.com</a>. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Apply Now

Remote Opportunity

Director of UX Design

Q: What are the main requirements for the Director of UX Design role?

Key requirements include: Experience with A/B testing, Strong portfolio showcasing design leadership, strategy, and execution, Experience leading a product focused high-performance design team, and more.

Join iHerb as a executive professional working remotely from United States. Explore the role, benefits, and apply in one place.

Director of UX Design

iHerb

Full Time

$205.956k - $275.834k

9 months ago

Job Summary: The Director of UX will be responsible for shaping and driving the overall user experience vision at iHerb. This leader will build and scale a high-performing UX design team, partner with product, CX and cross functional stakeholders, and champion customer-first design across all…

United States

Design

Executive

A/B Testing

Figma

Design Systems

Job Description

Job Summary:

The Director of UX will be responsible for shaping and driving the overall user experience vision at iHerb. This leader will build and scale a high-performing UX design team, partner with product, CX and cross functional stakeholders, and champion customer-first design across all digital touchpoints. The role requires both strategic vision and hands-on design leadership, with a focus on delivering intuitive, delightful, and accessible experiences for millions of global customers.

Job Expectations:

Leadership & Strategy

Define and drive the long-term UX vision and strategy for iHerb’s web and mobile platforms.
Oversee the end-to end user experience on our global website for all platforms (desktop, mobile web and app)
Build, mentor, and inspire a team of UX designers, researchers, and design managers.
Advocate for design thinking and human-centered design practices across the organization.
Help to build a strong design culture within the organization
Get hands-on with projects when necessary to drive projects forward

Collaboration & Execution

Partner closely with Product Management, Engineering, CX and Marketing to align on goals, priorities, and execution.
Translate business objectives into customer-centric design solutions that drive growth and retention.
Establish and maintain scalable design systems, ensuring consistency across platforms.
Oversee adoption of design software, tools, and workflows to maximize team efficiency and collaboration.

Innovation & Customer Experience

Use research, data, and insights to inform design decisions and continuously improve usability.
Stay ahead of industry trends, tools, and best practices to evolve iHerb’s design capabilities.
Champion accessibility and inclusivity, ensuring products are usable by customers worldwide.

Knowledge, Skills, and Abilities:

Required:

Experience with A/B testing
Strong portfolio showcasing design leadership, strategy, and execution
Experience leading a product focused high-performance design team
Experience working with product, business stakeholders, and user researchers to drive strategy, vision, and execution
Experience managing processes and teams in an agile/scrum environment
Experience working with design systems and tools such as Figma
A user-centered design approach and highly collaborative, low-ego approach to design
Experience attracting, hiring and retaining top design talent

Equipment Knowledge:

Experience with graphic development software (Photoshop, ImageReady, Illustrator etc.)
Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires a minimum of twelve (12) years of design experience with a focus on eCommerce or related field. Five (5) plus years in a Supervisory role preferred.

Education Requirements:

Bachelor’s Degree in Art, UI/UX Design or related field required, or equivalent work experience

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The noise in the work environment is usually moderate. Other factors are:

Hectic, fast-paced with multi-level distractions
Professional, yet casual work environment
Office / Warehouse environment
Ability to work extended hours as required

#LI-JC1

The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.

Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.

Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.

Anticipated Pay Scale:$205,956—$275,834 USD

Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.

About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.

We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.

Our vision is to become the #1 destination for health and wellness across the world.

With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:

Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity

iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.

iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.

Requirements

Experience with A/B testing
Strong portfolio showcasing design leadership, strategy, and execution
Experience leading a product focused high-performance design team
Experience working with product, business stakeholders, and user researchers to drive strategy, vision, and execution
Experience managing processes and teams in an agile/scrum environment
Experience working with design systems and tools such as Figma
A user-centered design approach and highly collaborative, low-ego

Benefits

401k Matching
Health Insurance
Paid Time Off
Remote Work
Stock Options

Skills

A/B Testing

Figma

Design Systems

Ready to Apply?

Join iHerb today

Salary Range

$205.956k - $275.834k

Posted 9 months ago

More Design roles you might like

Discover similar opportunities from companies that are also hiring remotely.

Product Design Lead - Design System

Moniepoint

Full Time

21 hours ago

Who we are Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019.

India

United Kingdom

Design

Product Design

Senior

Design Systems

Figma

UI Design

+5 more

Explore more remote openings

Browse fresh listings from our global community of remote-friendly teams.

Appointment Setter (Telesales, Freelance, Remote)

In Marketing We Trust

Contract

16 hours ago

What In Marketing We Trust is all about We're a technical performance marketing agency, and we exist to solve tough problems in marketing. We bring an engineering mindset to complex marketing situations to deliver scalable performance that generates an exponential return on investment.

Australia

Sales

Account Executive

Mid

Telesales

Lead Qualification

Appointment-setting

+5 more

Appointment Setter (Telesales, Freelance, Remote)

In Marketing We Trust

Contract

16 hours ago

Australia

Sales

Account Executive

Mid

Telesales

Lead Qualification

Appointment-setting

+5 more

Consultor Oracle Fusion SCM / PLM - Bilingüe Remoto

Towa

Full Time

16 hours ago

📍 Modalidad: Remoto | 🇲🇽 Vacante exclusiva para residentes mexicanos 🗣️ Inglés: Conversacional avanzado indispensable 🕐 Horario: 1:00 PM a 8:00 PM PST (horario de California) 💰 Esquema de contratación: Honorarios 🚀 Sobre la posición Buscamos una persona para la posición de Consultor(a)…

Mexico

Engineering

Backend Engineering

Senior

Oracle Fusion Cloud SCM

Supply Chain Management

Product Lifecycle Management

+5 more

Senior Webflow Developer

Brightscout

Full Time

16 hours ago

The Role As a Senior Webflow Developer at BRIGHTSCOUT , you will own the architecture and implementation of complex Webflow websites for B2B tech companies.

Argentina

Engineering

Backend Engineering

Senior

Webflow

HTML

CSS

+5 more

QA Analyst

Brightscout

Full Time

16 hours ago

The Role As a Quality Assurance Analyst at BRIGHTSCOUT, you will play a crucial role in ensuring the quality and flawless execution of our digital experiences—across both websites and applications.

Argentina

Data

Data Science

Mid

Quality Assurance

Functional Testing

Visual Testing

+5 more

Assistant Team Leader - FCM After Hours

Flight Centre

Full Time

16 hours ago

  About the Opportunity Join Corporate After Hours and play a key leadership role supporting operational excellence across a 24/7 environment.   As an Assistant Team Leader, you'll work closely with Team Leaders to deliver exceptional service outcomes, support team performance, and foster…

Worldwide

Engineering

Backend Engineering

Mid

Leadership

Operational Excellence

Customer Service

+5 more

Revenue Operations Specialist (Toronto, Canada)

Fortive

Full Time

16 hours ago

Revenue Operations Specialist Position Overview The Revenue Operations Specialist plays a key role in supporting Intelex's Quote-to-Cash (QTC) process by partnering with Sales, Renewals, Finance, Billing, Legal, and other cross-functional teams.

Canada

Operations

Mid

Revenue Operations

Sales Operations

Salesforce

+5 more

Sales Manager Filtration Africa & Nordics

Imerys

Full Time

16 hours ago

The Company Imerys is the world’s leading supplier of mineral-based specialty solutions for the industry with €3.4 billion in revenue and 12,300 employees in 40 countries in 2025.

France

Sales

Account Executive

Senior

Sales Management

Strategic Account Planning

Commercial negotiation

+5 more

Program Manager

Shuru Technologies Private Limited

Full Time

16 hours ago

This is a remote position. Shuru is a self-managed technology team specializing in accelerating visions through product, technology, and AI leadership. With a focus on bespoke execution, we deliver impactful solutions that are scalable and designed for success.

Worldwide

Operations

Mid

Scrum

Agile

Jira

+5 more

Candidate Manager, Fixed Term (6 months)

InstantScripts

Contract

AUD 70k - AUD 80k

16 hours ago

Company Description At InstantScripts, we believe healthcare should be accessible, flexible, and driven by excellence. As Australia's leading online medical services provider, we are reshaping how patients access care, and that starts with building an exceptional clinical workforce.

Australia

Engineering

Backend Engineering

Mid

Recruitment

Candidate Management

Credentialing

+5 more

DevOps Support Engineer

Buildkite

Full Time

16 hours ago

About Buildkite Buildkite's CI platform is trusted by the world's leading engineering teams, helping ship software used by more than 1 billion people every day.

United Kingdom

Ireland

Poland

Engineering

DevOps / SRE

Senior

Bash

Ruby on Rails

Golang

+5 more

Senior Customer Advocate (English & German)

Boldr

Full Time

17 hours ago

A LITTLE BIT ABOUT Boldr • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. • We are a global team, united by our desire to connect diverse people with common values for boldr impact.

Mexico

Engineering

Backend Engineering

Mid

Customer Service

Email Support

Chat support

+5 more