Cloud Suite Administrator at Infor

Mid

Cloud Operations

Cloud Services

Technical Environments

+5 more

Job Description

General information

Country Mexico City Mexico City Job ID 46540 Department SaaS Experience Level MID_SENIOR_LEVEL Employment Status FULL_TIME Workplace Type Hybrid

Description & Requirements

The Cloud System Engineer Associate is responsible for delivering Cloud Operations services, including maintaining applications and technical environments, troubleshooting issues, applying configuration changes and patches, and managing data copies. This role supports high-availability, mission-critical systems and collaborates with cross-functional teams to ensure service excellence.

A Day in the life Typically Includes:

* Operate in a 24x5x365 support environment, ensuring system uptime and reliability.
* Execute scheduled tasks and operational procedures within defined service and quality standards.
* Collaborate with internal teams to resolve incidents, fulfill service requests, and support project delivery.
* Participate in training programs and assist in onboarding and mentoring new team members.
* Manage daily operational tasks following established processes and documentation standards.
* Perform additional duties as assigned by leadership.

Basic Qualifications:
* Experience in system administration or cloud operations.
* Experience with Windows/Linux system administration.
* Experience in cloud computing platforms, particularly Amazon Web Services (AWS).
* English communication skills—verbal and written.
* Experience documenting technical changes and automation efforts.
* Experience supporting ERP systems and workflow engine applications.

Preferred Qualifications:
* Experience with Infor applications.
* AWS certification (e.g., AWS Certified Cloud Practitioner or Associate-level).
* Scripting skills in Python, PowerShell, or similar languages; familiarity with AWS SDKs.
* Knowledge of IIS/Tomcat, Active Directory, databases, and operating systems.
* Experience in a customer service or client-facing technical support role.

Why join us:
* Opportunity to work with cutting-edge cloud technologies.
* Collaborative and growth-oriented work environment.
* Continuous learning and certification support.
* Exposure to enterprise-level systems and global operations.
About Infor
Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn’t just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you’re not just building a career. you’re helping to build what’s next.
Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
For more information visit www.infor.com

Our Values
At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.
We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.
Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.
Fraud Awareness
We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.
Fraud Privacy Policy
We value your privacy at Infor. You may access our privacy policy here.

Requirements

Delivering Cloud Operations services
Maintaining applications and technical environments
Troubleshooting issues
Applying configuration changes and patches
Managing data copies
Supporting high-availability, mission-critical systems
Collaborating with cross-functional teams

Skills

Cloud Operations

Cloud Services

Technical Environments

Troubleshooting

Cloud System Engineer

Configuration Changes

Patches

Data Copies

About AI-Estimated Salary

The salary range shown was not provided by the employer. Our AI has estimated it based on the job title, required experience, location, and industry standards (confidence: 80%). This estimate should be used as a general guide only and may not reflect the actual compensation. Always confirm salary details directly with the employer during the application process.

Ready to Apply?

Join Infor today

Salary Range (AI-Estimated)*

$80,000 - $150,000

80% confidence

Posted 7 months ago

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