Is the Account Manager position at Just Energy fully remote?

Yes, this Account Manager position at Just Energy is a remote position. The role is available for candidates in Canada.

Is this a full-time or part-time Account Manager role?

This is a full-time Account Manager position at Just Energy.

What are the main requirements for the Account Manager role?

Key requirements include: Proven Account Management skills required in order to create, maintain, and enhance customer relationships., Canadian Energy Market Knowledge will be an asset., Minimum 2 years of Account Management experience, and more.

What is the salary range for the Account Manager position?

The salary range for this Account Manager role is CAD 42.54k - CAD 57.43k.

How do I apply for the Account Manager position at Just Energy?

You can apply for this Account Manager position by clicking the "Apply Now" button on this page, which will take you to Just Energy's application portal.

Account Manager at Just Energy

Canada

CAD 42.54k - CAD 57.43k

Job Title: Account ManagerLocation: RemoteThe Account Manager serves as the primary business contact for the client and is responsible for client& sales partner satisfaction. The AM is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the AM will/ should build relationships with clients and brokers to encourage new and repeat business opportunities.Responsibilities:<ul type="disc"><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Responsible for all client/broker communications, conflict resolution, and compliance on client deliverables and revenue.</li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Review all major deliverables to ensure quality standards and client expectations are met.</li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Ensure that client issues are dealt with in an efficient manner, informing the Manager of any problems that may arise.</li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Handle PUC complaints & escalations.</li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Managing customer expectations. </li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Responsible for retention of customers.</li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Communicate the client's goals and represent the client's interests to the team.</li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Provide regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.</li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Understanding of company capabilities and service, and effectively communicate all offerings to the client.</li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Assist team through difficult issues, by finding solution driven results.</li><li class="MsoNormal" style="background-color:white;line-height:normal;margin-bottom:0in;mso-list:l0 level1 lfo1;tab-stops:list .5in;vertical-align:baseline;">Ensure that clients are kept happy and always satisfied by always providing prompt response and solutions to their challenges</li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Serve as the primary relationship owner for assigned large partners with responsibility for retention and account manager support</li><li class="MsoNormal" style="line-height:normal;mso-list:l0 level1 lfo1;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Reports to the TL of Account Management, providing regular input on all account activity, including complaints and escalations.</li></ul>Requirements:<ul type="disc"><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Proven Account Management skills required in order to create, maintain, and enhance customer relationships.</li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Canadian Energy Market Knowledge will be an asset.</li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Minimum 2 years of Account Management experience</li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Extremely detail oriented</li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Technical competence </li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Motivated, goal oriented, persistent and a skilled negotiator</li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">High level of initiative and work well in a team environment</li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Excellent written and oral communication skills</li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Handles stressful situations and deadline pressures well</li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Plans and carries out responsibilities with minimal direction</li><li class="MsoNormal" style="line-height:normal;mso-list:l1 level1 lfo2;mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;tab-stops:list .5in;">Consultative skills required to work with customers and brokers</li></ul>Compensation (Canada): $42,540 – 57,430. *This range reflects base pay only.  Average annual commission earnings is $8,500 CAD. Disclosures:Just Energy is committed to fostering an inclusive and accessible work environment.  We value diversity and do not discriminate on the bases of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, or any other grounds protected by the Ontario Human Rights Code.This posting is for an existing vacancy.  Just Energy does not use Artificial Intelligence to screen, assess, or select applicants for this position.

Apply Now

Remote Opportunity

Account Manager

Join Just Energy as a mid professional working remotely from Canada. Explore the role, benefits, and apply in one place.

Account Manager

Just Energy

Full Time

CAD 42.54k - CAD 57.43k

6 months ago

Job Title: Account Manager Location: Remote The Account Manager serves as the primary business contact for the client and is responsible for client& sales partner satisfaction.

Canada

Sales

Mid

Account Management

Client Relationship Management

Customer Service

+5 more

Job Description

Job Title: Account Manager

Location: Remote

The Account Manager serves as the primary business contact for the client and is responsible for client& sales partner satisfaction. The AM is expected to consistently provide excellent customer service to accounts, as well as represent client needs and goals within the organization to ensure quality. In addition, the AM will/ should build relationships with clients and brokers to encourage new and repeat business opportunities.

Responsibilities:

Responsible for all client/broker communications, conflict resolution, and compliance on client deliverables and revenue.
Review all major deliverables to ensure quality standards and client expectations are met.
Ensure that client issues are dealt with in an efficient manner, informing the Manager of any problems that may arise.
Handle PUC complaints & escalations.
Managing customer expectations.
Responsible for retention of customers.
Communicate the client's goals and represent the client's interests to the team.
Provide regular two-way communication between the client and team, to provide strong team representation and set proper client expectations.
Understanding of company capabilities and service, and effectively communicate all offerings to the client.
Assist team through difficult issues, by finding solution driven results.
Ensure that clients are kept happy and always satisfied by always providing prompt response and solutions to their challenges
Serve as the primary relationship owner for assigned large partners with responsibility for retention and account manager support
Reports to the TL of Account Management, providing regular input on all account activity, including complaints and escalations.

Requirements:

Proven Account Management skills required in order to create, maintain, and enhance customer relationships.
Canadian Energy Market Knowledge will be an asset.
Minimum 2 years of Account Management experience
Extremely detail oriented
Technical competence
Motivated, goal oriented, persistent and a skilled negotiator
High level of initiative and work well in a team environment
Excellent written and oral communication skills
Handles stressful situations and deadline pressures well
Plans and carries out responsibilities with minimal direction
Consultative skills required to work with customers and brokers

Compensation (Canada): $42,540 – 57,430. *This range reflects base pay only. Average annual commission earnings is $8,500 CAD.

Disclosures:

Just Energy is committed to fostering an inclusive and accessible work environment. We value diversity and do not discriminate on the bases of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, or any other grounds protected by the Ontario Human Rights Code.

This posting is for an existing vacancy. Just Energy does not use Artificial Intelligence to screen, assess, or select applicants for this position.

Requirements

Proven Account Management skills required in order to create, maintain, and enhance customer relationships.
Canadian Energy Market Knowledge will be an asset.
Minimum 2 years of Account Management experience
Extremely detail oriented
Technical competence
Motivated, goal oriented, persistent and a skilled negotiator
High level of initiative and work well in a team environment
Excellent written and oral communication skills

Skills

Account Management

Client Relationship Management

Customer Service

Conflict Resolution

Compliance

Negotiation

Communication

Sales Partner Management

Ready to Apply?

Join Just Energy today

Salary Range

CAD 42.54k - CAD 57.43k

Posted 6 months ago

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