EAP Counsellor at LifeWorks

New Zealand

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. About The Role: We are currently looking for a mental health clinician to provide counseling services through the TELUS Health Employee Assistance Program (EAP). Our EAP service provides short-term counselling to a diverse set of clients dealing with various personal issues that may or may not be work-related. Services are delivered face-to-face, and online via telephone and video sessions. What We Are Looking For: Qualifications in Counselling or Psychology Professional registration with the relevant health professional body (Counsellors: NZAC or NZCCA, Psychologist: NZPB, Social worker: (SWRB) 3-5 years of relevant experience in counselling Ability to clinically manage client risk, and work within a short-term counselling framework Confidence with computer systems is an asset Core Responsibilities: Providing confidential counselling services to employees facing personal or work-related challenges. Conducting assessments to understand clients' needs and develop appropriate treatment plans. Offering short-term counselling or crisis intervention to address immediate issues. Referring clients to external resources or specialists for long-term support if needed. Collaborating with other professionals to support employees' well-being. Maintaining accurate records of counselling sessions while ensuring client confidentiality. Staying updated on relevant laws, regulations, and best practices in counselling and mental health support. Providing consultation to managers and supervisors on handling employee-related issues sensitively and effectively. Practicing self-care and seeking supervision or support when dealing with challenging cases What We Are Offering: Flexible working arrangements – including working from home options and adjustments to hours. We can work with you to find mutually suitable arrangements. Access to peer consultation and external supervision. Access to hundreds of professional development courses to help you further your clinical skills as you see fit. Career progression - for the right clinicians, there are opportunities to further your career into leadership positions or specialist services. Other benefits include wellbeing days, volunteer days, and a generous parental leave policy. Apply now to join our values-driven team and be part of creating a healthier and friendlier future for all. A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. Being part of the team at TELUS Health is more than a job; it’s a career-defining experience. It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way. A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world. Talented people who care Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone. Work that matters Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.