Senior AI & Solutions Engineer at MaxAccelerate
Worldwide
Senior AI & Solutions EngineerAI • Salesforce • LLMs • Intelligent CRM • Full-Stack EngineeringBuild the Future of AI-Powered Enterprise Solutions<p>We are looking for an exceptional Senior AI & Solutions Engineer to join our team and help us push the boundaries of what is possible with AI, Salesforce and next-generation CRM technology.</p><p>This is not a traditional software engineering role.</p><p>We are looking for someone who is genuinely excited about AI, LLMs, automation and building things that haven't been built before.</p><p>You will have the opportunity to work with technologies such as Claude, ChatGPT/OpenAI, Salesforce Agentforce and our own AI-powered CRM, turning ideas into impressive, working solutions that can be demonstrated to some of the world's leading companies.</p><p>You will have significant freedom to experiment, innovate and influence the direction of our AI technology.</p>This is your opportunity to build, experiment and showcase what you can do.<p></p>The Opportunity<p>You will sit at the centre of our AI, Product, Business Development and Services teams.</p><p>Your role will be to take a customer challenge, understand the business problem and turn it into something tangible.</p><p>That could mean:</p><p>Customer problem → AI concept → architecture → code → working prototype → compelling demo → production solution.</p><p>You will build highly compelling, industry-specific demonstrations across Salesforce and our proprietary CRM platform, while helping customers understand how AI can transform their organisations.</p><p>You will also help us embed AI throughout our own organisation, working with our R&D and Services teams to make AI part of how we build and deliver technology.</p><p></p>What You'll Be DoingBuild AI Solutions<p>Work hands-on with the latest AI technologies to create:</p><ul><li>AI agents</li><li>Intelligent CRM capabilities</li><li>AI sales assistants</li><li>Customer intelligence platforms</li><li>Automated workflows</li><li>RAG and enterprise knowledge systems</li><li>AI-powered business processes</li><li>AI copilots</li><li>Multi-agent solutions</li><li>LLM-powered applications</li><li>Industry-specific AI solutions</li></ul><p>You'll be encouraged to experiment with new technologies and approaches and determine what genuinely works.</p><p></p>Salesforce + AI<p>Build innovative AI experiences around Salesforce using technologies including:</p><ul><li>Salesforce</li><li>Salesforce Agentforce</li><li>Einstein</li><li>Apex</li><li>Lightning Web Components</li><li>Salesforce Flow</li><li>Salesforce APIs</li><li>External LLM integrations</li></ul><p>You'll combine Salesforce capabilities with leading LLMs such as Claude and OpenAI to create solutions that go well beyond standard CRM functionality.</p><p></p>Build Our Own AI-Powered CRM<p>You'll also work directly on our proprietary CRM platform.</p><p>This is where you can really innovate.</p><p>You'll help design and build:</p><ul><li>AI-native CRM functionality</li><li>AI sales intelligence</li><li>Automated account research</li><li>Intelligent lead analysis</li><li>AI-generated customer insights</li><li>Sales agents</li><li>Automated workflows</li><li>AI-powered customer engagement</li><li>Intelligent recommendations</li><li>Enterprise AI assistants</li></ul><p>You won't simply be integrating AI into an existing product — you'll help shape what an AI-native CRM should actually look like.</p><p></p>Full-Stack Engineering<p>You need to be a genuine hands-on engineer.</p>Front End<ul><li>React</li><li>TypeScript</li><li>JavaScript</li><li>Next.js</li><li>HTML/CSS</li><li>Modern component architectures</li></ul>Backend<ul><li>Python</li><li>Node.js</li><li>FastAPI</li><li>REST APIs</li><li>GraphQL</li><li>Microservices</li></ul><p>Strong Python and/or TypeScript experience is particularly important.</p><p></p>AI Engineering<p>You should have real-world experience working with modern LLM technology, including:</p><ul><li>OpenAI / ChatGPT</li><li>Anthropic Claude</li><li>Gemini</li><li>LLM APIs</li><li>Prompt engineering</li><li>RAG</li><li>Vector databases</li><li>Embeddings</li><li>Function/tool calling</li><li>AI agents</li><li>Agentic workflows</li><li>Multi-agent architectures</li><li>AI evaluation</li><li>AI guardrails</li><li>AI security</li></ul><p>Experience with frameworks such as LangChain, LangGraph or equivalent technologies is highly desirable.</p><p></p>Customer-Facing<p>You will not be sitting behind a screen all day.</p><p>You will work directly with customers, prospects and senior stakeholders to understand their businesses and identify where AI can make a real difference.</p><p>You'll be involved in:</p><ul><li>Customer discovery sessions</li><li>Technical workshops</li><li>AI strategy discussions</li><li>Solution design</li><li>Technical demonstrations</li><li>Proof-of-concepts</li><li>RFP/RFI responses</li><li>Customer presentations</li><li>AI roadmaps</li><li>Solution implementation</li></ul><p>You need to be comfortable explaining complex technology in a way that makes sense to a CEO, CIO, CTO or business leader.</p><p></p>Work Directly With Business Development<p>You will become a key technical partner to our Business Development team.</p><p>Together you'll create best-in-class industry demonstrations designed around real customer challenges.</p><p>Rather than giving customers generic AI demos, you'll help us build:</p><p>"This is your industry. This is your problem. This is what we can build for you."</p><p>You'll help turn opportunities into compelling technical demonstrations that customers can immediately understand and get excited about.</p><p></p>Become Our Internal AI Champion<p>AI will increasingly become part of everything we do.</p><p>You'll work with our R&D and Services teams to:</p><ul><li>Introduce new AI technologies.</li><li>Develop AI engineering standards.</li><li>Train developers and consultants.</li><li>Build reusable AI components.</li><li>Create internal AI frameworks.</li><li>Identify opportunities for automation.</li><li>Help teams incorporate AI into existing solutions.</li><li>Run internal AI workshops.</li><li>Share new developments and technologies.</li></ul><p>You'll have the opportunity to become one of the key technical voices shaping our AI strategy.</p><p></p>Create Content & Showcase What We Build<p>If we build something great, we want people to see it.</p><p>You'll help create:</p><ul><li>Product demonstrations</li><li>AI demo videos</li><li>Technical walkthroughs</li><li>Customer presentations</li><li>Internal training videos</li><li>LinkedIn/video content</li><li>Technical articles</li><li>Architecture demonstrations</li></ul><p>You should be comfortable jumping on camera and saying:</p><p>"Let me show you what we've built."</p><p></p>Fast-Paced Environment<p>We move quickly.</p><p>Customer opportunities can appear with tight deadlines, and sometimes the requirement will be:</p><p> </p><p>"We have a customer meeting next week. Can we build this?"</p><p> </p><p>We expect you to thrive in that environment.</p><p>You should be comfortable:</p><ul><li>Working to tight deadlines.</li><li>Rapidly prototyping ideas.</li><li>Prioritising what matters.</li><li>Making decisions quickly.</li><li>Working independently.</li><li>Iterating quickly based on feedback.</li><li>Moving from idea to demonstration in days rather than weeks.</li></ul><p>We don't expect everything to be perfect on the first attempt.</p><p>We expect you to build, test, learn and improve quickly.</p><p></p>The Technology StackAI<p>OpenAI • Anthropic Claude • Gemini • Azure OpenAI • LLM APIs • RAG • AI Agents • Agentic Workflows • Prompt Engineering • Embeddings • Vector Search • Function Calling • AI Evaluation • AI Guardrails</p>Salesforce<p>Salesforce CRM • Agentforce • Einstein • Apex • Lightning Web Components • Salesforce Flow • Salesforce APIs</p>Front End<p>React • TypeScript • JavaScript • Next.js</p>Backend<p>Python • Node.js • FastAPI • REST • GraphQL • Microservices</p>Data<p>PostgreSQL • MongoDB • Redis • Vector Databases • pgvector • Pinecone • Weaviate • Elasticsearch / OpenSearch</p>Cloud & DevOps<p>Azure • AWS • Google Cloud • Docker • Kubernetes • Git • GitHub/GitLab • CI/CD</p><p></p>What We're Looking For<p>We are looking for someone who combines:</p><p>Engineering ability + AI expertise + creativity + commercial thinking + communication skills.</p><p>You should have:</p><ul><li>7+ years of software engineering / solution architecture experience.</li><li>Strong full-stack development skills.</li><li>Strong React and TypeScript.</li><li>Strong Python and/or Node.js.</li><li>Significant Salesforce experience.</li><li>Experience with Salesforce Agentforce / Einstein.</li><li>Hands-on experience with OpenAI and/or Anthropic Claude.</li><li>Experience building LLM-powered applications.</li><li>Experience with AI agents and RAG.</li><li>Strong API and integration experience.</li><li>Cloud experience.</li><li>Enterprise architecture experience.</li><li>Excellent communication skills.</li><li>Experience working directly with customers.</li></ul><p>Most importantly, you should be curious.</p><p>AI is changing incredibly quickly. We don't expect you to know everything.</p><p>We want someone who sees a new technology and thinks:</p><p>"I wonder what we could build with that?"</p><p></p>Why Join Us?Build, Don't Just Talk About AI<p>You'll be building real AI products and solutions for real customers.</p>Work With Cutting-Edge Technology<p>You'll work with some of the world's leading LLMs and AI platforms and constantly experiment with what comes next.</p>Be Creative<p>We want ideas. If you have a better way of doing something, we want to hear it.</p>Work Remotely<p>This is a fully remote role, working with an international team and customers across multiple markets.</p>Move Fast<p>You'll have the opportunity to take an idea from concept to working demonstration incredibly quickly.</p>Showcase Your Work<p>You'll have opportunities to demonstrate and showcase the technology you build through customer demos, videos, presentations and industry events.</p>Shape the Product<p>You're not joining simply to maintain someone else's architecture.</p><p>You'll have a genuine opportunity to influence how we build our AI products and what our AI-powered CRM becomes.</p><p></p>The Person We're Looking For<p>You might be a:</p><p>Senior Full-Stack Engineer who became obsessed with AI.</p><p>AI Engineer who loves building products.</p><p>Salesforce Architect who has moved heavily into Generative AI.</p><p>Solutions Architect who can actually code.</p><p>Or someone who simply doesn't fit neatly into one of those boxes.</p><p>That's fine.</p><p>If you're technically excellent, commercially minded, curious about AI and love building things, we want to hear from you.</p>This is an opportunity to make a real impact.<p>You will have the freedom to experiment, the responsibility to deliver and the opportunity to build technology that customers genuinely want to use.</p><p>If you want to be at the forefront of AI, build incredible solutions and have your work seen by customers around the world, this could be the role for you.</p>
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